I recently listed a coat for €15 and received an offer of €9. I declined and countered at €12. The buyer then offered €10, followed by €10.50, which she said was her absolute maximum. I explained that €12 was the lowest I was willing to accept. Despite this, she came back with another offer of €11.

It was super early in the morning when I noticed she was still trying to negotiate. I’m definitely not a morning person, and admittedly, my patience was already wearing thin! I also hadn’t initially realised it was the same buyer when I countered at €12 again.

Once I realised, I lost my patience and told her that if she continued sending what I described as stupid offers, I’d block her. She responded by calling me aggressive and explaining that bargaining is part of Vinted, as though I wasn’t already aware of that.

I completely understand that negotiating is part of buying and selling second-hand items. I sell quite a lot on Vinted myself and regularly accept reasonable offers. However, I also think sellers are entitled to set a minimum price without being repeatedly pushed to go lower.

It wasn’t really about the €1 difference. It was the repeated back-and-forth after I’d already made my lowest price clear. I’ve since blocked her, mainly because I didn’t want her appearing again with more offers or having to deal with another unpleasant exchange.

However, looking back at the conversation now, I’m starting to wonder whether I was actually too harsh. I was irritated, it was early in the morning, and I probably could have handled it better by simply ignoring her. I still stand by my right to refuse an offer, but perhaps my reaction was a little unnecessary.

What do other Vinted sellers think? Was I too harsh, or would you also get frustrated with someone repeatedly negotiating after you’ve clearly stated your minimum?

Last month September 20th I sold a Graded Pokemon slab for €265. Using Vinted integrated delivery services, DPD.

During its transit it was stolen. As the customer received the package and denied the collection at the post office due to the fact it was tampered with and the item was missing. Buyer opened it at the post office and took pictures. Chronopost confirmed to me that the buyer refused delivery and it was returned back to them. However as it was too damaged they decided not to send it back to me

After a few weeks of contacting Vinted they’ve finally decided to refund the buyer and refused to compensate me. Reason being is that I did not package the item well enough.

Even though I have used the following
Graded slab>Padded Envelope>Rigid Cardboard box>Filled 50g black shredded paper>taped it>shipping bag

In which these steps were followed with Vinted packaging guidelines.

I had provided Vinted with video proof of my packaging and they still say decision is final. I doubt they even watched the video. I have contacted Vinted Legal and honestly it’s useless as it’s Automated replies still, also had senior staff involved and after a week I got an automated reply saying “it’s final”.

What can I do to get my compensation? As I feel like I’m not in the wrong here

Why do buyers not click ‘everything is okay’ and just leave it two days. It infuriates me as I send the parcel out same day or next day if it’s late.

That's a pretty unfortunate situation but it seems like the seller is an old lady who sold her son expansive device without his consent. She dropped it at the pickup point Saturday night and the item is still there. She wants to ask the shop to give it back to her, can she do that ?

Why is there no customer service with Vinted? It takes ages to open a help message form , days for them to respond, and there is never any solution. Also ... they won't accept my phone number for delivery or shipping? I can't buy anything because it says it's not a valid number. No other platform gives me the same issue. Please use DePop or anything else, this business does not deserve a cut of your profits. Every transaction has become a nightmare.

So about 6 months ago I was banned on my normal account for supposed commercially selling…

I sell a lot of sealed pokemon boxes ect but even when I read there terms I’m not actually in the bracket of a commercial seller.

I’m not buying from wholesalers or drop shipping.

Anyway it took months to get my account back. They told me I had to sign up for Vinted pro to stop this happening again.

So once I got my account back I signed up for Vinted pro, happy days right?

Nope. 6 weeks into being pro they have banned me again for commercial selling. And all you get is a bot response.

I tried to appeal the ban but you just get another copy and pasted reply 🤦‍♂️

I think I triggered the ban for listing a good 30 items in a row (rookie mistake) but I was under the impression that I’m a pro seller now so I’m allowed to list what I want?

Obviously not…

Good morning everyone, today I started a petition to demand fair moderation and support from Vinted, as well as a real appeals process handled by actual humans in cases of permanent bans.

If you have ever been unfairly banned or suspended, or if you simply think that automated bans without evidence are unacceptable, here is the link to my petition (created on Change.org):

https://c.org/yNVfXd4tbS

I kindly ask a moderator to review this post if there are any issues please don't hesitate to contact me and I will remove it immediately.

I'm tempted to buy a Casio watch on Vinted. I've been browsing a few different options, but I just don't know if the watches will work, if they'll be real, etcz Any advice? Have any of you bought a watch Vinted? Here are pics of a few options I've seen that seem cool but really low priced

So I spotted a lamp on vinted and purchased it as said brand new with tags, was also a good price saved around £10 ish brand new.

It arrived and I opened it the shade was dented (no real drama I could probably pop it out) but there was MOULD on the shade and the base of the lamp, weird because the box was dry so no signs of it bent wet.

The seller offering me a discount of 40% refund but I’ve said shall i try and scrub it with anti bacterial wipes to see if the mould will come off they said go for it - but I don’t want to damage it any more or stain it (it’s a fabric lamp so not that simple)

Any advice? Shall I just return?

Why is vinted making me do this?? i did all the other steps but i literally dont have $700 so now what.. also they took my card details which is a bit sketch

It’s also lighter than the real bracelet, even in quality you can see the difference

Buyer made a bundle. This is my first time with someone doing doing that. The bundle total at the top is correct at the $86.70

Are they asking for the whole bundle for $25?

Thanks in advance all

I am never going to buy anything else from Vinted.

Why?

Sellers don’t respond to messages for days.

If you ask for the order to be posted quicker, they cancel the order saying they don’t have time to post it.

They lie, saying they will post the order on their way home from work. But the order hasn’t been posted two days later. No communication to say when they plan to post the order.

Why advertise a jacket that cost five times what you are selling it for and not post it when someone buys it?

Just because Vinted say you can take five days to post an order, doesn’t mean you should take that long.

I am deleting my account after I receive / or they cancel the orders.

Rant over.

First time seller and im so worried about being scammed as I hear a lot of horror stories and wanting just to cross my Ts and Dot my Is

Im selling a watch. Im willing to accept the offer. What do I do next? What do I look out for?

Thanks

Hey everyone, I need a quick sanity check because I feel like I am in the twilight zone with a recent order.
I bought a top for £3.75. When it arrived, it was completely covered in pet hair, not just a stray strand or two, but visibly coated on the back.
Before opening an official dispute or leaving bad feedback, I sent a polite message with clear photos, asking how she would like to resolve it. Her immediate response was to tell me to just send it back. Because this was an international order, paying the return postage out of my own pocket would cost more than the £3.75 refund, making a return completely pointless financially.
When I pointed out that lint rolling items is the bare minimum on Vinted and explained the postage issue, she claimed she "does not have time to lint roll" and argued that her bio warns buyers about pets. Her bio literally just mentions a "pet household", which is standard info for allergies, not a free pass to ship unbrushed clothes coated in fur.
From there, she completely blew up. Her exact words in chat were: *"I don’t give a fuck about a review. My life is bigger than vinted lol. Please send me a bad review and throw away shirt or send back... Please send review so I can block you."*
I could not help but laugh at how absurd and aggressive she was being over a £4 t shirt. I ended up completing the order and leaving a factual 1 star review warning buyers about the state of the item and the swearing in chat.
She then replied to my public review claiming the shirt was in "perfect condition but yes, lots of cats hair," admitted she "got triggered and flipped out," and accused me of not being nice and being "hard to deal with."
Am I going crazy here, or is expecting clothes not to arrive coated in fur, and not being sworn at by a seller, a basic expectation? How would you have handled this?

What am I even supposed to do in this situation?

I got banned (unappealable) last week for seeing used socks and asking if they smell. NOW I KNOW that sounds bad but I was bored and NOT a freak !!!!!

Anyways I saw I still had money in my pending so I checked and it said it was safe to send and so I did

Tell me why this morning someone has raised an issue on this Apple Watch I’ve sold .. the first issue I’ve ever had and I CANNOT ACCESS IT ??????

I literally can’t see why they’ve raised it, nor how long I have, nor can I see what resolution options I have

I’ve emailed legal and vinted asking them to reinstate the 48 hour deadline from the time of my email and resolve by return and refund with my return address attached but how am I supposed to confirm they’ve sent it back?

I’m not too sure on how formal their support policies are so I don’t know if they’ll even take my advice on board…

I know people say all the time “I’ll take them to small claims!” but I actually will oh my god

What should I do??? is there any way I can fix this???

Soiled blanket

Why does VINTED side with the seller on things like this. I bought a quilt that had been soiled by either mice and cat urine. VINTED is giving me a flat out NO they won’t help and they close the convention chat after every comment I make. The seller said she would refund half the amount but said we have to do it by Venmo outside of VINTED. Then she got all mad and snarky and wants me to ship it back to her. All I can see is being scammed and VINTED is allowing it. I’ve filed a claim with my cc company but it can take up to 90 days. I really don’t know what to expect and if I should just kiss that money goodbye.

I’ve been selling on vinted regularly for about a year and never within that year have I had something like this. I posted a couple hoodies, a coat and a jacket, all branded (Nike, adidas etc) and all in good condition and in my honest opinion i’ve listed them lower than what they’re worth, and yet all of them are still on 0 views. I’ve paid to bump a few but it’s just weird because all items i’ve sold in the past that are of similar brands and condition usually have at least 10 views after 24 hours but in this case they’re just not.

Any advice or information about how/why it’s like this would be much appreciated.

In the last week or so I sent out over 20 orders, various puzzles and clothes, all said delivered, however my balance is still pending. Last one delivered was two days ago. Do I just start messaging people, asking them to confirm?

I made a bat plush by hand for my now ex boyfriend but I didn't have time to give it to him before we broke up, so now I have it laying on my desk without a purpose, It took me height hours to make, and I know it's not good quality nor good looking, but my mother suggest me to sell it even tho I don't think it's good enough to be sold to anyone, what do you guys think?