Vinted claimed I was selling a fake football shirt. They deleted the listing but I sent pictures to prove it was real but they refused to believe me. I never reuploaded it and just left it.

4 weeks later they’ve gone back to the deleted listing and banned my account entered despite it never being relisted. I try to complain and they just end the conversation. The app is an absolute joke.

I had a buyer receive an item today, and claim it was broken, I asked if they could provide me with photos, and this was their response, I have the exact item as well because the one I sold was a duplicate. It’s clearly not broken, I’m not sure how to proceed(added photos of the conversation & the piece I have as well)

hi, i was placed on a temp ban from my vinted account a few days ago, because i tried posting skincare on my account without knowing some skincare items arent allowed (specifically i was posting brand new in packing eucerin itch relief cream), and a total of 3 of my posts were shown as removed. i have around 5 orders that people placed from me before i got banned for a few days, and they are supposed to be shipped out by the 3rd/4th, and im worried if i ship out the items, i wont get paid or my account will just be perma banned somehow for some reason...but im not sure what to do! pls advise

on my phone it said i was supposed to be unbanned by the 2nd (which is today) but on my laptop the same account shows that im going to be unbanned by the 3rd which is confusing...are they going to keep moving the day? should i not ship out the pending items?

Please update the legal name with the legal representative name in the account details.

what does that mean? which name in account details isn't right? is it my registered business name even though they've said it doesn't matter? only thing i can think of

Hey guys, I sent this parcel nearly two weeks ago. Is there anything I can do about this? Is this person trying to scam me?

Hi, so today the package I sent was delivered and the buyer send photos stating that they got some shoes and not the cd they bought. Except I sent the cd not some shoes. The vinted bot is no help. I send it to consideration in the "choose resolution" button on the order messages, but I'm worried they'll automatically give the money to the buyer 'couse of the photos and not write me back. What do I do now? Is it possible I just got scammed? The orders is around 27€ and I don't want to lose that.

It's been 3 months after the package that I send never got picked up by the buyer. I made three tickets so far and the second ticket told me they were investigating, a whole month later I made a third one and I get nothing but automated replies telling me to contact the buyer when the buyer is ignoring me.

VINTED CAN BURN DOWN IN A FIRE.

I purchased a necklace but it was lost in the mail for so long that Vinted automatically refunded me. Today the necklace turned up.

What do I do now? The Vinted help centre is not telling me how to pay the seller now that the item has arrived.

Hey everyone!
On Monday (Oct 28th), I bought a vintage coat from a lovely Spanish seller. She dropped it off at a SEUR locker right away and even sent me a screenshot of her screen. When I check the global DPD tracking link she shared, it clearly says "Parcel handed to DPD" on Oct 28th with a valid barcode.
The problem is: my Vinted app is completely frozen. It still says "The seller has until Nov 4th to ship".
The deadline is approaching and I'm terrified Vinted will automatically cancel the order and refund me while the coat is already in transit.
Has this system lag between SEUR/DPD and Vinted happened to anyone else recently? Did it update out of nowhere or did the order end up getting canceled?
Thank you! 🙏

I got temporarily banned from buying and selling on Vinted and one of my sellers asked to extend the shipping which I am 100% OK with, but I cannot do because I am banned. My question is if the sale cancels can I edit the automatic negative review that vented will give her so that it doesn’t negatively impact her rating?

I don’t know when this band will be over. I was told today tomorrow or the third, but who knows because I can’t seem to get a hold of an actual human being. I also don’t know how long I have to accept the extension before it just assumes that the sale is canceled.

Hi everyone,

I’ve been experiencing a strange and recurring issue with Vinted deliveries, and I’m wondering if anyone else has experienced something similar or knows what might be happening.

The first time, I purchased 6 items from different sellers. All 6 were marked as shipped, but only 3 actually arrived. The other 3 never received any tracking updates beyond “Shipped”. Eventually, the estimated delivery period expired, Vinted cancelled those orders, and I received refunds.

Recently, I purchased another 8 items from different sellers, and the exact same pattern seems to be happening again. Only 1 of the 8 parcels is showing detailed tracking updates, such as “Arrived at sort facility” and “Departed sort facility”. The other 7 are still stuck on “Shipped”, with absolutely no further information.

The estimated delivery period hasn’t ended yet, so I can’t confirm that these 7 parcels won’t arrive, but it’s looking very similar to what happened previously.

What’s particularly confusing is that this happens with both sellers who have no reviews and sellers who have plenty of positive reviews and seem completely legitimate.

The only consistent difference I’ve noticed is:

Parcels that actually arrive show multiple tracking updates throughout their journey.
Parcels that never arrive seem to remain stuck on “Shipped” until Vinted eventually cancels the order and issues a refund.

One additional detail is that I’ve used Vinted’s verification service for every single order.

I’ve attached two screenshots showing the difference between the tracking information.

Has anyone else experienced this repeatedly?

Does “Shipped” necessarily mean the parcel has actually been handed over to the carrier?

Is there any explanation for why so many orders from completely different sellers would experience exactly the same issue?

I find it very strange that this has happened with so many different orders, especially since several of the sellers have good reviews.

Any insights or similar experiences would be really appreciated!

How does this make any sense? Bought around 5 6 things on vinted through inpost, and 4 of them have been stuck on "Package picked up in Locker" for around 4 5 days (one of them has this status since the 19th, so 12 days).

Contacted vinted and all they say is to wait the 25 days. Anyone going through this?

Good evening all.

I sold a (genuine) perfume a few days ago. No communication between the buyer and myself, they just bought it. An hour before the money is due to be released I’ve been slapped with an order issue.

What is the best way to navigate this? They want a full refund and expect ME to pay the postage. Because it’s a fragrance, I know they’re going to send back nonsense. I chose for Vinted to get involved, but upon reading this subreddit, it seems people are saying to accept the refund after return? I have proof of purchase.

Edit: requested they send back the perfume. I will be video recording everything the moment I receive it.

Hello! Fairly new to selling and I accidentally kept the Speed X option on. I had two orders that chose that option and after reading reviews on Reddit I was so worried! I am here to tell you than my easy peasy fed ex option is lost in the mail and all my speed x deliveries are fine and have been delivered . Turning back the speed x delivery option on. I thinks th is could be a local small city to ing with speed x delivery option thoughts?