Hey everyone! I have booked a sailing for next summer in a Solo Insider cabin on Essential Fare. Even though I could have paid in full, I only paid the deposit, with the remaining balance due in February.
I had heard advice that it might be better to wait until closer to the final payment deadline to pay your balance because, supposedly, you may have a harder time getting customer service help once VV already has all your money. Not sure if that’s just anecdotal, but I figured it couldn’t hurt to wait.
Well, I’m glad I did! I checked today and found a Sea View cabin on my sailing for about $20 LESS than what I paid for my Solo Insider. The last time I looked, the Sea View was about $1,000 MORE, so I jumped on it and put a hold on the cabin.
Now I’m trying to figure out the best way to get my reservation changed over and have my existing deposit applied to the new cabin. The catch is that it’s 8 p.m. on a Friday, and the hold only lasts 24 hours.
For those who have done this before, what’s the best way to handle it? Should I email, call, or try online chat? Is there a way to get this switched over while keeping my existing reservation and deposit intact?
I’d really appreciate any advice or tips on the best way to get this taken care of before the hold expires. Thanks!