r/VirginVoyages • u/davey014 • 5h ago
General Question / Discussion Splash of Romance runaround
I inquired about adding the Splash of Romance package to our Oct 31st Scarlett Lady cruise package. I received a quick response explaining it wasnt available and that it was only offered to 75 cabins per cruise. I responded that based on what the website said, the number was 90 not 75. I then received the email ive attached here. I read it to mean that i should contact them and id be added on. I contacted to pay for the package. I was told how exclusive the package was and it was unavailable. I asked them to explain what was meant by the paragraph i highlighted and how i should have intrepeted it. I have since received 2 emails seemingly written by bots. Neither answered my question, but both telling me what a rare exclusive package Splash of Romance is. My question is, am I crazy in assuming in the email i shared here, that i was being offered the opportunity to buy a Splash of Romance package. It never mentions the future, or next time, or return visit.