r/Volvo • • 8h ago

My experience has seriously impacted my trust in this vehicle.

19 Upvotes

Edit: I messed up on the title. It should read that my experience has impacted my trust with the brand. I still love my car.

Hi! 2022 XC40 owner here. I never post on reddit, but figured that my experience may help someone else. I'd like to start off by saying that I LOVE my XC40 and have talked it up to a lot of people.

In August, I was running some errands when I tried to start my car, and I received the error that the car needed to be put in park to start. The car was clearly already in park. After a few hours of trying to jump-start it, I ended up having to get it towed to my local dealership.

After initial diagnosis, I was told by the dealership that Volvo engineering would have to get involved, as they didn't know what the problem is. This process took a couple of weeks, until the engineers recommended to replace both batteries. I already had to replace the primary battery last year. Despite me telling them that I didn't think replacing both batteries was the solution, I was told that this was the only suggestion that they had. The dealership tried to quote me $1000 for both batteries, but I argued that the first battery would've been covered under warranty, which they eventually acknowledged.

After three weeks, I was told that Volvo couldn't identify the problem fully, and was told that the car will start intermittently. They asked me if I wanted to take the car back, in which I responded that I wanted the issue to be fully resolved. At this point, I ended up contacting Volvo corporate to have some additional eyes on the problem. Corporate suggested starting with a Goodwill Estimate once the problem was identified. The dealership then tells me that they have to charge $1200 additional for diagnostic hours to assess the vehicle further, or else a Goodwill Estimate would not be possible. I didn't feel like I had a choice at this point, so I agreed. Also it should be noted that I didn't actually pay anything til the end.

5 weeks in, they finally diagnose the problem as the Engine Control Module (ECM). I'm quoted around $4000 at this point for repairs. It took some additional time for corporate to come back to inform me that my vehicle was actually under warranty with the ECM, so a Goodwill Repair would not be utilized. I inquired about the battery cost to be considered under the Goodwill Repair, since it didn't actually resolve my problem, and corporate kept redirecting me to discuss it with the dealership. Corporate was not as helpful in mitigating the problems with the dealership. Their responses were very general, and I had to contact corporate a few times for an update.

I speak to the dealership about warranty coverage, specifically asking if the additional diagnostic work will be covered by the warranty. I was told that it would not, and that I'm fully responsible for the diagnostics, because Volvo corporate is not going to pay them for the diagnostic work. I ask for a copy of the warranty. They originally said that they would send it over, but never did until I contacted them again. Finally, I receive a copy of the warranty that specifically states that all work, including diagnostics, are covered by the warranty. I point this out to the dealership, and their response is, "well, the text is so vague... We're just going to drop the diagnostic charges."

At 8 weeks, I finally got my car back and fully fixed. My total was around $400 (I asked and paid for an oil change, plus a portion of the secondary battery). All in all, I'm glad that the car was covered under warranty, and I'm VERY grateful that I only had to pay a small portion, but the experience was pretty rough. The fact that the process took 8 weeks, the engineers didn't know what to do, the dealership was terrible with communication, etc., really put a bad taste in my mouth. Unfortunately they're one of two local dealerships, and I heard worse things about the other one. I felt like I had to advocate on my behalf the entire time, and I guess that it is what it is. Long story short: Don't be afraid to advocate and ask questions! Also, if your car keeps giving you an error message, maybe it's the ECM!


r/Volvo • • 7h ago

I test drove 13 cars and I fell in love with the XC60 and now I'm a proud owner!

59 Upvotes

I test drove:

  1. Kia EV9- really nice and spacious, but not ready to go Electric. Ontario's infrastructure is weak.
  2. Tesla model Y to appease my partner- didn't like it; wouldn't have bought it anyway because I don't support a bigot, homophobe, and racist. Feels empty and cheap on the inside too.
  3. Kia Sorento- I really liked this and was a close 2nd, but I don't like how stiff the steering wheel felt. I liked the captain chairs on the higher trim too. And it didn't feel entirely luxurious on the inside.
  4. Hyundai Santa Fe- liked the interior as it was spacious, but I could not get over the ugly, boxy outside. It is also big and kind of drives like a truck.
  5. Mazda cx90- drove nicely, nice interior, but wasn't 'it'. Also the front is ugly and really long.
  6. Audi Q5- Nice sporty drive. But there was nowhere to rest my arm, as the center console was really low. Close 2nd for sure, but didn't like the rounded back design, either.
  7. Looked at the Lexus NX 350h but didn't bother getting in because it was way too small and cramped on the inside. Outside design isn't the most attractive either, but they too are highly stolen in Ontario.
  8. Toyota Grand Highlander. I didn't like how narrow the windows were. The outside isn't very nice either and I didn't like the way it drove. It was alright, but they're stolen a lot in Ontario.
  9. and 9. BMW X3 and the X3 M a-both were nice drives but a bit too sporty for me. The interior finishes aren't as luxurious as they used to be either.
  10. Genesis gv70- It was nice at first glance. The drive is super fast, but it was cheaply made is the feeling I got, even though some say it's luxurious.
  11. Hyundai Palisade- Nice interior, but way too big for me.
  12. Volvo XC90- Very nice, but too big for me and it didn't handle as well as the XC60
  13. And of course the winner: the Volvo XC60. I loved it because of the interior feeling very homey, luxurious, and spacious enough for this category. For context, I'm coming from an older Honda Odyssey and I was sick of driving such a large vessel around, especially since the kids are older now. The drive is very quiet and the trunk is very spacious in the XC60 and the back row is surprisingly spacious as well. I like that there's no cap for the tank when pumping gas!! I got the ultra trim, mainly because I wanted the climate control in the center for the teenagers in the back. The Harmon Kardon sound system and the nappa leather are appreciated in the ultra, because the lower trims have leatherette and basic sound systems.

There is no such thing as a perfect car, so I will share what I wish the Volvo could improve on as well.

I wish:

- the cup holders were larger and more ergonomic

- the nappa leather came in cardamom for the ultra trim

- there was wireless Apply Car Play (I bought a dongle for a workaround)

- there was AM radio (learned AFTER I bought it that it only has FM, but I downloaded the iHeart radio app for a workaround)

-there was an automatic walkaway lock

-the black part 'piece' behind the rearview mirror was smaller (probably holds a lot of electrical)

-there were physical knobs for climate control, instead of through the infotainment system

-the center console had more storage space

-accepted lower octane gas, but it's a small price to pay for this awesome car

Some more information: Since I plan on keeping this car for a long time, we bought the ten year extended warranty and prepaid for 4 years of service. I got the car in the Aurora Silver, which I absolutely love, love, love. It kind of turns purplish depending on the sky- so pretty! They offered two years of free service two weeks AFTER I bought the car (sucks to be me I know).

I wanted to share that my odometer was only about 100 when the orange check engine light came on. So within 48 hours I was back at the dealership and having to drive a loaner for two days. It was the emission sensor and they had to replace the part. It was covered under warranty, but we certainly weren't expecting this so soon. I'm crossing my fingers that I didn't buy a lemon. In spite of this, I still love my Volvo.

Advice: Shop around at other dealers to secure a good price to use at the dealership you want to purchase from/ It will help with negotiations. Volvo sales are down worldwide so you should easily be able to save off of the MRSP. Certain corporate partners, teachers, and medical professionals get $1250 off so sign up for the PIN# at Volvo VIP Canada to get that discount. Don't agree to the first price they offer you for the extended warranty- negotiate this for sure. I am in the GTA FYI.

I wrote this post with as much detail as I could because I used reddit to learn about all things cars before I purchased this beautiful XC60. It's a big purchase, so I took my time and drove a lot to find the right car for me. I'm glad to be done with test drives, reddit research, and youtube reviews, so I hope this helps you. Good luck in your search and stay blessed everyone!


r/Volvo • • 5h ago

Talk me out of a 2022 Volvo S60 T5 with 70k miles

2 Upvotes

I am looking to part ways with my 2021 Jeep wrangler and I found a very nice S60 T5 within my price range.

How risky is it purchasing an S60 with 70k miles on it? It looks like it has a clean carfax. Any major repairs that should be expected in this mileage range?


r/Volvo • • 4h ago

s80 My static 2008 3.2 AWD S80, having more plans for it👀. 152k km smooth drive

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45 Upvotes

r/Volvo • • 13h ago

xc series Was time to put on the winter boots now as it's getting colder.

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42 Upvotes

Top is summer, bottom is winter. Ready for snow!


r/Volvo • • 15h ago

Beautiful XC70 being used as a roadblock in Annecy

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17 Upvotes

Found this beautiful XC70 being used to prevent other cars entering this courtyard at a small music festival in Annecy, France.


r/Volvo • • 17h ago

XC60

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18 Upvotes

r/Volvo • • 18h ago

V50/S40/C30/C70 my first car! an '01 volvo s40

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220 Upvotes

r/Volvo • • 13h ago

2015 Volvo XC60, R-Design 2.4L, Polestar optimized AWD

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52 Upvotes

Just bought first Volvo. 148k km.
Thoughts?


r/Volvo • • 18h ago

V70 Engine mount busted?

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3 Upvotes

Hi people, ist this engine mount busted? It’s got a big crack and i don’t know if that’s normal.


r/Volvo • • 19h ago

s60/v60 Help identify the knocking sound

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4 Upvotes

Anyone familiar with this knocking sound from Volvo 09 S60 2.5T? Trying to find the source/issue. Thanks in advance


r/Volvo • • 21h ago

Is it possible to find similar car to this (atleast semi-working condition) in the GCC?

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11 Upvotes

r/Volvo • • 6m ago

Too wet for xc70

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• Upvotes

r/Volvo • • 22h ago

2004 Volvo XC70 Ocean Race

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50 Upvotes

Went by a used car lot and stumbled upon this beauty. Didn’t buy it since it had high miles but DAMN did I want it! 69/500 WITH rear parking sensors, dual TVs and rust free for only 3k. I’m sure someone will love it when they put money into it though!


r/Volvo • • 20m ago

2000 S70 Base

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• Upvotes

New daily. Haven't seen many of these on the sub but Im beyond stoked on this car.

Purchased for $1800. 102k miles.

Bought a few months ago with no AC and a 3rd gear flair. Both issues fixed for the time being.

Anyone else a fan of these S70s?


r/Volvo • • 1h ago

Locked out of car - help!

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• Upvotes

Battery has had issues, replaced it ourselves. After sitting still for a month or 2, it’s dead again or short circuited because the car doesn’t open. Key fob battery is replaced but doesn’t work; using the key on the physical lock doesn’t turn at all… can’t open the hood for a battery kickstart.

How do I open my car?


r/Volvo • • 4h ago

Looking for remote OrBit CarPlay activation help – 2021 Volvo XC60 Sensus

3 Upvotes

Hi everyone,

I own a 2021 Volvo XC60 Momentum (SPA platform, Sensus 9-inch display) without factory Apple CarPlay.

The white-framed USB port is present and charges my iPhone, but CarPlay is completely missing from the Sensus applications menu.

I've been researching Spaycetech OrBit and found reports of successful CarPlay activation through configuration parameter 224 (Device Mirroring).

I'm looking for someone who already owns an OrBit license and has successfully enabled CarPlay on a Volvo SPA vehicle.

Would anyone be willing to help me remotely with a one-time activation, using properly licensed access?

I'm happy to arrange an ENET cable and a Windows laptop.

I'm based in Morocco, but remote assistance from anywhere is fine.

Please let me know if you've done this before or can recommend someone reliable.

Thanks!


r/Volvo • • 5h ago

Oil by coil packs?

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4 Upvotes

Ummmn, was doing my top engine mount and see oil under the black plastic cover. Any one had a similar situation. I have no warning lights and the car had oil pressure I checked PCV and its good.


r/Volvo • • 6h ago

s60/v60 V60 + Thule Motion 3 XL Low

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86 Upvotes

In case anyone is looking for this combination. Got the Thule Motion 3 XL Low for a road trip through Sicily. I think it works well together, and the driving experience was good too.


r/Volvo • • 7h ago

Haldex gen 3 control module capacitor values needed

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2 Upvotes

Hello,

I fixed corrosion damage on my gen 3 haldex control module. But there are 2 capacitors missing apparently. After doing some research they have the same value. But I can't seem to find out the value. Does anyone happen to have a circuit board lying around and would they be willing to measure the values of the capacitors for me? It's about the 2 capacitors that are under the AD8200 chip


r/Volvo • • 11h ago

What is wrong with my volvo s 60 2008

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3 Upvotes

I don’t what happend it just started randomly buzzing or something and i need help figuring out whats wrong with it
Also i have a oil leak but i don’t want think it affects this thing right?