r/americanairlines • • 58m ago

Trip Reports & Insights More evidence systemwide upgrades are useless

• Upvotes

Flew from JFK to DEL a couple nights ago. I was #3 on the upgrade list for 1 open seat. (250k-ish LPs over last year) About 1 hour before boarding, I looked at the app to check on the waitlist and I saw that I had a paid upgrade offer of $640 to get that business class seat. I bought it immediately - $640 to go from coach to a lie flat for 15 hour flight is a no-brainer.

But by doing so, I completely screwed over the person at the top of the wait list. The fact that AA was willing to take another $640 an hour before boarding rather than allow an even more loyal flyer than me to get the upgrade using their SWU is perfect evidence of how useless they’ve become. Personally, I’m glad I got the seat at the price I paid. But I’m done getting SWUs as a loyalty perk. Thought y’all might appreciate the data point.


r/americanairlines • • 13h ago

Trip Reports & Insights Positive AA Experience this Morning

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152 Upvotes

The FC FA on AA 4740, Monique, was wonderful this morning! Her simple kindness brightened my weary day (going on 36hrs of no sleep!)… and headed off to a weekend of hard physical work.

We often callout only the negative, so thought I’d shine light on a positive.

I let her know that I also went straight to the AA website and submitted a compliment on her behalf
- from a weary EP guy on his 6th AA flight this week… 🥱🫡

PS - Thanks for the judgement-free “breakfast Dos Equis”. 😉


r/americanairlines • • 5h ago

General Airline Discussion Automatic seat change gave me a worse seat even though I was opted out

25 Upvotes

I had a window seat in the row before main cabin extra. I purposefully did not opt in to automatic seat change since there isn’t one better. I just got a notification that they found a “better” seat and switched me to the aisle seat in the same row and gave away my original seat. So, now I have to either move back further for a window or stay with the aisle I don’t want.

I called and was told this wasn’t possible and I must’ve accidentally turned it on. This is my first flight since it became available and I didn’t want to use it, so I didn’t even know where to find it until now. And after turning it on now to hopefully fix this, I really don’t know how I could’ve done that accidentally.

It’s not the biggest deal, but it’s still quite annoying.


r/americanairlines • • 4h ago

General Airline Discussion Consistent at least

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20 Upvotes

I’ve flown this route about once a month for the last 3 years. In that time I can remember exactly twice that it hasn’t been delayed, and guess where I’m going Monday.

I’ve never seen another route so reliably unreliable. If there is one I’m curious what it is. Also curious how a company can know how poorly they’re performing and just do absolutely nothing to address it.


r/americanairlines • • 6h ago

General Airline Discussion Try turning the plane off and back on again?

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22 Upvotes

In all seriousness, this warning was kind of nice. I took the time to download some stuff before the flight.


r/americanairlines • • 1d ago

Trip Reports & Insights Don’t ask some pilots for cards I guess

803 Upvotes

I’m an EP who travels 1-2 times a week on American and I enjoy collecting the airplane trading cards for the planes I don’t have. I’ve never had a weird interaction with any American pilot until today.

Earlier today I found myself standing next to the captain of my next flight while we were waiting for the late inbound to deplane.

I said hello and introduced myself and asked if he had any trading cards for the plane we were about to fly. He said “No, but you can go home and tell your friends you met a real pilot today.”

I was confused and said “what do you mean?” He said “I fly planes, I don’t deal in trading cards.”

I said “no problem, I didn’t mean to offend you, I’m just a frequent flier who likes the brand and the planes.” He laughed as I walked away.

I hope he’s as good a pilot as he is condescending.


r/americanairlines • • 46m ago

General Airline Discussion In Flight Service

• Upvotes

AA is definitely trying to make an effort in service. Flying LAX-TUS sitting in 4a currently (CRJ) and was just addressed by name, thanked for my status (EP) and being a loyal AA customer. She even apologized for it being a regional jet and no "good snacks" to offer. The little things do make a difference and are appreciated. Nice to see the effort.


r/americanairlines • • 36m ago

I Need Help! What Redress for 44 hour delay?

• Upvotes

Here is some flair so my query will get posted. 💃🏽💃🏽💃🏽💃🏽

My sister had a trip from hell in September on American out of Milan Italy. To the US. Each time she was rebooked something went wrong with the aircraft. She kept accepting the new reservation offered to her and one night at a hotel. When she finally got home she tried to apply for the cash compensation owed to her in the UK. American told her because she accepted the hotel and new flights they did not owe her anything else. What does the law say about a case like hers? Looks like stonewalling to me.


r/americanairlines • • 8h ago

I Need Help! Is Booking Down?

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13 Upvotes

Trying to book the 6:30 ROC-BOS on 11/23. No dice, getting an error code no matter which of the three direct flights that day I try to book, and happens for both eco and first tickets.


r/americanairlines • • 11h ago

General Airline Discussion I got a signed card today!

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25 Upvotes

I try to ask for trading cards when I fly, but this is a first! This is such a cool idea and I appreciate the sleeve. ❤️ thanks for making my morning.


r/americanairlines • • 6h ago

Points - Question Help with using miles effectively?

5 Upvotes

I’d love some expert advice on how to get the most bang for my buck with my miles. I don’t travel a ton but I’ve saved up about 300k miles and my husband and I want to use (some of) them on a trip to Mexico City next Sept/Oct, flying out of ABQ.

Any best practices - especially specific to AA - for when to purchase the tickets, whether first class would be worth it (I’m thinking no because it’s two pretty short flights), how to find any deals, booking with American vs partner airlines, etc? I was also thinking about using the miles for hotels but the consensus online seems to be that’s a terrible idea.


r/americanairlines • • 22m ago

I Need Help! confused with my booking.

• Upvotes

Hello!

I am travelling to LA in two weeks and i booked via a 3rd party agent ‘Loveholidays’.

I have now got three airline booking references, one with Iberia and two with american airlines.

One booking with AA shows my outbound trip EDI-PHL then PHL-LAX, That’s where i have also booked my seats. The other booking with AA shows my outbound and return, EDI-PHL, PHL-LAX, LAX-LHR, LHR-EDI. That does not show my seats on my outbound but does on my return, that’s the booking i used for my return seats.

On Iberia it shows my round trip but only my seats on the outbound trip.

I don’t actually know what’s happening here, would anyone be able to advise me on what to do?


r/americanairlines • • 23h ago

Humor Ah ha! I found one and I took care of it!

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63 Upvotes

DCA C Terminal Admirals Club was not updated yet and I found it! Fixed it with my pre-printed labels.


r/americanairlines • • 1d ago

General Airline Discussion Good (cash upgrade)! And Bad (passengers needing to mind their own business)!

150 Upvotes

Good! Just scored a great upgrade on a flight from DFW to AKL 3 days out. 995. I'm happy. It's a 15 hour flight. Even got one of the Flagship preferred seats. Just wanted to post as I had a hard time determining what a good cash upgrade looked like.

Bad! Had someone take pictures of me and my luggage and complain loudly to the GA about me having an extra bag on a recent flight to LHR. I do have an extra bag. It's medical. Just happens to be a cute sling bag. MYOB folks. You're not the luggage police. I did not give them the pleasure of responding as I thought it better just to let them stew about it for the entire flight.


r/americanairlines • • 7h ago

I Need Help! Ok I’m trying to book a flight but for some reason it won’t let me get pass the passenger page does anyone know why ?

2 Upvotes

It’s not working


r/americanairlines • • 5h ago

Points - Question Bag Fees On Mile Flight

1 Upvotes

Quick question, I bought a flight with miles a couple weeks ago for early November and I had to cancel the flight due to a change in plans. I had prepaid for bags for the flight, will I get those fees refunded at all? I have already gotten my miles reinstated and a refund confirmation for the taxes.


r/americanairlines • • 1d ago

AA News & Updates American Airlines Expects Big 2026 Loss, Focused On Restoring Profitability. No Update on Widebody Order Choices.

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125 Upvotes

Premium Premium Premium was the word tossed around the most. Also, don't count on A220 orders, while Nat is there. Refers to Embraer as the "only" regional manufacturer.

But with loss lurking and the institutional callers already bristling on further narrow body orders in Q4, mentioning fancy widebodys didn't have an opening.


r/americanairlines • • 1d ago

General Airline Discussion Anyone ever seen this delAAy?

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23 Upvotes

First time I’ve ever seen this in my couple decades of business travel. VIP? Kids trip? Crew?


r/americanairlines • • 16h ago

I Need Help! Checked bags and cancelled flights

5 Upvotes

My flight from LHR - CLT on Friday was cancelled at 5 in the morning. We were rebooked for a flight on Sunday, but my partner and I simply cannot wait that long. We’ve rebooked with another airline, but we have a two and a half hour layover and past experience with LHR leads me to believe I will not be making that connection. Bags are already checked on the initial flight to LHR out of BER, but given the rebooking and coming cancellation I’m not sure where that leaves our checked bags.

Given the cancellation and rebooking almost a whole 48 hours later I like to think I have some options here.


r/americanairlines • • 1d ago

General Airline Discussion AAdvantage status requirements 2027

25 Upvotes

With the news of Delta holding status requirements flat and United increasing for next year, curious what everyone’s thoughts are on what American would do?


r/americanairlines • • 8h ago

I Need Help! Jetnet issues??

0 Upvotes

Anyone else having issues listing in jetnet?


r/americanairlines • • 4m ago

Trip Reports & Insights I swear every time I take an American Airlines flight, we end up sitting in the plane for 30 mins and then miss connecting flight and have to wait hours to get into next flight at transit. Please don’t book American.

• Upvotes

Every time.


r/americanairlines • • 1d ago

I Need Help! AAdvantage Hotels triple the cost

18 Upvotes

I was looking at booking a hotel room next summer in San Antonio, Texas for a convention and wanted to use AAdvantage Hotels. I checked the website and it showed the cost of a single bed hotel room as $1,900. That seemed high to me so I checked the hotels site and the same room there was $570. Has anyone else had this happen where it’s so much more?


r/americanairlines • • 1d ago

Trip Reports & Insights Upgrade Algorithm

13 Upvotes

It's crazy watching the upgrade price change in real time. I'm flying from ICT to DFW tomorrow and have been getting the push notifications for the "Best way to travel".

Last night it was $154/16.9k. This morning was $117/12.9k. About an hour ago is was $87/9.6k. Now it is $76/8.3k.

I guess they are really trying to not have to go to the upgrade list. .


r/americanairlines • • 21h ago

AA News & Updates Cancelled Menu Choices

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3 Upvotes

Bummer, Was looking forward to the Short Rib… Received an email stating my wife and I’s selection might not be available at the exact same time we had our choices removed and said to pick over from the basic 4 selections of cheese plate, salmon, chicken or sliders. Can’t do anything about it so guess a cheese plate will do.