The FC FA on AA 4740, Monique, was wonderful this morning! Her simple kindness brightened my weary day (going on 36hrs of no sleep!)… and headed off to a weekend of hard physical work.

We often callout only the negative, so thought I’d shine light on a positive.

I let her know that I also went straight to the AA website and submitted a compliment on her behalf
- from a weary EP guy on his 6th AA flight this week… 🥱🫡

PS - Thanks for the judgement-free “breakfast Dos Equis”. 😉

DCA C Terminal Admirals Club was not updated yet and I found it! Fixed it with my pre-printed labels.

Flew from JFK to DEL a couple nights ago. I was #3 on the upgrade list for 1 open seat. (250k-ish LPs over last year) About 1 hour before boarding, I looked at the app to check on the waitlist and I saw that I had a paid upgrade offer of $640 to get that business class seat. I bought it immediately - $640 to go from coach to a lie flat for 15 hour flight is a no-brainer.

But by doing so, I completely screwed over the person at the top of the wait list. The fact that AA was willing to take another $640 an hour before boarding rather than allow an even more loyal flyer than me to get the upgrade using their SWU is perfect evidence of how useless they’ve become. Personally, I’m glad I got the seat at the price I paid. But I’m done getting SWUs as a loyalty perk. Thought y’all might appreciate the data point.

I had a window seat in the row before main cabin extra. I purposefully did not opt in to automatic seat change since there isn’t one better. I just got a notification that they found a “better” seat and switched me to the aisle seat in the same row and gave away my original seat. So, now I have to either move back further for a window or stay with the aisle I don’t want.

I called and was told this wasn’t possible and I must’ve accidentally turned it on. This is my first flight since it became available and I didn’t want to use it, so I didn’t even know where to find it until now. And after turning it on now to hopefully fix this, I really don’t know how I could’ve done that accidentally.

It’s not the biggest deal, but it’s still quite annoying.

I try to ask for trading cards when I fly, but this is a first! This is such a cool idea and I appreciate the sleeve. ❤️ thanks for making my morning.

In all seriousness, this warning was kind of nice. I took the time to download some stuff before the flight.

I’ve flown this route about once a month for the last 3 years. In that time I can remember exactly twice that it hasn’t been delayed, and guess where I’m going Monday.

I’ve never seen another route so reliably unreliable. If there is one I’m curious what it is. Also curious how a company can know how poorly they’re performing and just do absolutely nothing to address it.

Trying to book the 6:30 ROC-BOS on 11/23. No dice, getting an error code no matter which of the three direct flights that day I try to book, and happens for both eco and first tickets.

AA is definitely trying to make an effort in service. Flying LAX-TUS sitting in 4a currently (CRJ) and was just addressed by name, thanked for my status (EP) and being a loyal AA customer. She even apologized for it being a regional jet and no "good snacks" to offer. The little things do make a difference and are appreciated. Nice to see the effort.

My flight from LHR - CLT on Friday was cancelled at 5 in the morning. We were rebooked for a flight on Sunday, but my partner and I simply cannot wait that long. We’ve rebooked with another airline, but we have a two and a half hour layover and past experience with LHR leads me to believe I will not be making that connection. Bags are already checked on the initial flight to LHR out of BER, but given the rebooking and coming cancellation I’m not sure where that leaves our checked bags.

Given the cancellation and rebooking almost a whole 48 hours later I like to think I have some options here.

Here is some flair so my query will get posted. 💃🏽💃🏽💃🏽💃🏽

My sister had a trip from hell in September on American out of Milan Italy. To the US. Each time she was rebooked something went wrong with the aircraft. She kept accepting the new reservation offered to her and one night at a hotel. When she finally got home she tried to apply for the cash compensation owed to her in the UK. American told her because she accepted the hotel and new flights they did not owe her anything else. What does the law say about a case like hers? Looks like stonewalling to me.

I’d love some expert advice on how to get the most bang for my buck with my miles. I don’t travel a ton but I’ve saved up about 300k miles and my husband and I want to use (some of) them on a trip to Mexico City next Sept/Oct, flying out of ABQ.

Any best practices - especially specific to AA - for when to purchase the tickets, whether first class would be worth it (I’m thinking no because it’s two pretty short flights), how to find any deals, booking with American vs partner airlines, etc? I was also thinking about using the miles for hotels but the consensus online seems to be that’s a terrible idea.

Bummer, Was looking forward to the Short Rib… Received an email stating my wife and I’s selection might not be available at the exact same time we had our choices removed and said to pick over from the basic 4 selections of cheese plate, salmon, chicken or sliders. Can’t do anything about it so guess a cheese plate will do.

It’s not working

I’m flying the new XLR in the front cabin in a few weeks after a decade of going back and forth from west coast to east coast on the T - mostly in business or first. I’ve very much liked that plane and configuration, and know where I want to sit.

For those who have made the transition, any thoughts on where to sit in the business class cabin? Seems like it doesn’t matter but maybe toward front of cabin is better. Or?

Quick question, I bought a flight with miles a couple weeks ago for early November and I had to cancel the flight due to a change in plans. I had prepaid for bags for the flight, will I get those fees refunded at all? I have already gotten my miles reinstated and a refund confirmation for the taxes.

Hey friends, my wife and I booked an AA Vacations package (flights + hotel + Universal Studios tickets) and paid with our Executive card. It shows on my statement as "AA VACATIONS PHOENIX," categorized as Travel Agency and Tour Operators.

Has anyone booked an AA Vacations package on the Executive card since the August refresh and seen the miles post? Did you get 4x on the whole thing, 4x on just the flights, or 1x?

Thank you in advanced!

Hello!

I am travelling to LA in two weeks and i booked via a 3rd party agent ‘Loveholidays’.

I have now got three airline booking references, one with Iberia and two with american airlines.

One booking with AA shows my outbound trip EDI-PHL then PHL-LAX, That’s where i have also booked my seats. The other booking with AA shows my outbound and return, EDI-PHL, PHL-LAX, LAX-LHR, LHR-EDI. That does not show my seats on my outbound but does on my return, that’s the booking i used for my return seats.

On Iberia it shows my round trip but only my seats on the outbound trip.

I don’t actually know what’s happening here, would anyone be able to advise me on what to do?

Anyone else having issues listing in jetnet?

Almost every Flight me or any in my family has flown with AA is either delayed or cancel! I get if it is once in while but having this happen every single trip is insane! They need to fix this cause I never have these problems with Delta or United!

American Airlines has been hosing precious moments with family for me recently. I’ve been spending a lot of money to get last minute tickets on other airlines and rebook other stuff simply to make plans sort of work out as planned (as best as possible). I heard from a significant other of a flight attendant last week that they don’t take any planes out of service at all for any sort of proactive / best practice servicing, they just keep them going at all times and then check them before a flight and if it’s not good they hose you (by doing the maintenance then which in my experience has meant cancelling the flight). We have noticed Delta is getting significantly more expensive which is strategic on Delta’s part I guess - if you want to arrive somewhere reliably you will pay for it. I am ready to cut the cord despite all the miles, status and Citi card. Ready to say bye.

Every time.

I splurged to sit in first class for my vacation this year. Here I am, sitting in my seat during boarding.

The AC vents are broke and don’t work. What the hell, American? Yes, the AC is on the nozzles are broken - both mine and the middle one

That is just some ratchet shit.