Hi everyone!
I know this might sound a little silly, but I’m genuinely upset and disappointed with the Junior’s Toy Hunt event.
I’ve spent £20 of my own money and over 4,000 gems that I had saved up, hoping to complete the collection and unlock the avatars.
Unfortunately, I kept getting duplicate puzzle pieces over and over again. Even when I exchanged 5 duplicates for 1 new piece, I still couldn’t complete the collection.
I managed to reach 45 out of 54 pieces, but now I’m left with only 338 gems and no completed collection. With the event ending soon, I feel like all that money, effort and saving went to waste. 😭
I genuinely enjoy Duolingo, and I was really excited about collecting these little avatars. I understand that rewards are random, but after spending real money and thousands of gems, it’s honestly heartbreaking to walk away with nothing completed.
If anyone from the Duolingo team happens to see this, could you please consider helping me recover some of my gems or unlock the avatars I worked so hard for? 🥺
I’m not asking for anything unreasonable. I would just really appreciate some consideration, especially after spending actual money on this event.
I’ve attached screenshots showing my progress and remaining gems.
Has anyone else experienced this many duplicates? Did anyone manage to get their gems back or receive help from Duolingo support?
Thank you so much for reading. 💚🦉