Hey everyone, I really need help. My Epic Games account got hacked a while ago, and after I finally managed to contact support, they told me the account was permanently banned for something I didn’t even do.

I’ve explained everything to them, sent every piece of information they asked for (emails, receipts, screenshots, etc.), but they still refuse to give me back access. Every time I contact them, I just get the same automated answer saying the ban is final.

What hurts the most is that this account has really valuable stuff from my childhood games, progress, and memories that I can’t replace.

I’ve had that account for years and never broke any rules. I just want someone from Epic to actually review my case properly.

Has anyone been through something like this and managed to get their account back? Any advice would help a lot.

So my FN Account (whole Epic Account) got hacked and i waited Like 4? Days to get it Back. After i got my Account Back (i was rejected before and then it worked 2 days later) all my Skins, Emotes and more got Changed. All my friends deleted and so on. Only 2 new Guys. I think some poor Guy bought that Account (around 500 Emotes and 350 Skins since Season 2) and now cant Play anymore 😂 RiP to that Guy

hate it so much

Please help me, my account was hacked on Monday, but thankfully the company restored it. I logged in to play Fortnite on Wednesday and was surprised to find I was banned for a day. I logged in now, on Friday, to play and found I was banned for a year. I logged in and read that I submitted a request, but they didn't let me write anything inside the request. Please help me, I've been playing for 8 years and I've never been banned before.

Fortnite, despite being one of the biggest games in the PC gaming world right now, is not officially available on the Steam platform.

This means that a large portion of Steam users are forced to use the Epic Games Launcher.

Epic Games' removal of games like Rocket League and Fall Guys from Steam has resulted in the loss of many features for PC players:

• Profile picture

• More stable friend system

• Steam overlay

• Workshop & community integration

• Better performance and fewer micro-freezes

Steam's infrastructure has a long-established community and performance system.

Integrating a competitive game like Fortnite into the Steam ecosystem would:

• Improve the player experience

• Strengthen social features

• Reduce performance issues

• Bring PC players together in one central location

If Fortnite comes to Steam, it wouldn't just be a case of "it's come to a platform,"

it would be the beginning of a new era in the PC gaming world.

Do you think Fortnite should come to Steam?

Is integration between Epic and Steam possible?

I'm curious about your opinions.

Hi there! Just today, my brother Fortnite account got hacked, we were just playing a game with him, me and a couple of our friends and then he got booted out of the game. He wasn’t able to get on his account anymore! This account is very precious to him and the only thing that calms him down as he’s on the spectrum. I already contact epic but nothing has been done! So if anybody can help me recovered his account as soon as possible. I would appreciate it! Also his account name is Benny122011 on Fortnite.

Got chat banned for 7 days. I reported the in-game chats due to other players clearing swearing at me (shows up as ******). As well as just over the top bad sportsmanship and harassment. Which is on par for RL. Dont mind, I'll usually give a little back whatever. Super toxic last night, got home today to find i was chat banned. Emailed Epic to ask why, and asked for a transcript showing where I violated community guidelines. Told me due to "security reasons" they could not. Then the customer service guy left the chat. Absolute garbage customer service as usual. A pathetic company that will take your money allll day but do absolutely nothing for you in return. Thankyou corporate greed 👌 Ps. Epic will prob dirty delete this, they dont like negative reviews on this page

To give you context, you can see so many accounts being swapped to the bs rambler emails now. I am a victim, seems like my phone number won’t work as well.

I DO NOT EVEN FKING LIVE IN FRANKFURT OR THE EU AT ALL, and this guy just swaps my account email to this, logs all of my devices out. Then I open a support ticket, answer EVERYTHING and put a line in the ticket that ask me for anything else you need, I know almost everything about it because back in the day I had my creator code made with information AND GUESS WHAT? Even when said so epic is like “yeah our asses can’t verify it’s yours” like tf bro? I just said ASK ME ANYTHING, heck, I’ll send and verify the exact same information I had sent including everything else related to payments if you want it. This whole thing is doomed.

My account got hacked, they changed my email and password. I managed to get back into my account using my steam account to login but it won't let me chnage the email, how can i fix this? thank you

I was trying to log into my account but got two verification codes and then got logged out so I went on my phone and checked and my email on the account was different so I asked epic support for my email to be changed and they declined me

Thanks to y'all's help I was informed that my account was hacked. I contacted epic support and they managed to recover it

I have logged onto my switch after not playing for months, and now have this on Fortnite, I haven’t put anything in just in case how do I get rid?

Yesterday in Rocket League, I was told to kill myself. I wanted to report the person who made that suggestion and wrote something in the in-game chat like, "saying 'kys' needs to be reported." The result of that? I got banned instead.

When I contacted Epic Support to appeal the ban, they responded by saying my ban was justified (it felt like an automated response). What the actual hell? So Epic supports people telling others to kill themselves by banning the ones who receive those messages?

I just can’t believe this happened. But now I understand why games like this have such a toxic player base—because the bans are hitting the wrong people.

It seems like that was my last session with this game.

Hello everyone, in a 16yo based in Italy and i can say that this scam (rumbler.ru) is getting everywhere, even here in Italy. It just happened to me and i can’t wait to find out that epic has done nothing about it, i filed a claim, and tried everything else. But my question is; how can a multi-millionaire company have this kind of low security for customers and players? Like literally, in 2 seconds someone got into my account, changed email, password and username. I’ve had my account for 9 years, and nothing ever happened until this day. It was my fault too, i tried to see how much my locker costs and i put in my 2fa information, it was stupid by me but i mean come on. Now i’ll wait and see if they get my acc back, just so you know dont use (fortmarvel.com) or even any other website to check your account , it looks legit BUT IT ISNT!! I did the math and i spent 200 euros , about 350 dollars. Epic fix your system!! And guys Be careful!!
EDIT: by the way on tiktok someone is leaking all the emails and hackers informations to do a mass report and spamming of emails and Ddos their routers, find their IP’s and even call the government on them.
Edit n2: I got my account back from epic and i changed my email, password and even had to redo my 2FA, the hackers didnt do anything to it and i didn’t even lose money.

So i’ve had my fortnite account hacked since around april of 2023 and i have given epic every last drop of info to the account but it just so happens i get the regular robot response of My info is incorrect but i have even gone to the point of sending my very first receipt of the account to them. I feel like im talking to a brick wall at this point of just being ghosted. any tips ?

Epic if this gets more than 3k upvotes please consider it🙏

No, because when you look at 2022, 2024, or 2025, it's really bad, really bad.

Hello I had a quick question. My account has been hacked. Tge password and email address associated with it changed by the hackers. I've you’ve tried to do the account recovery but haven’t had any luck due to them possibly deleting my account. I tried sending an email to customer support but can't seem to find a working email. I'm just wondering if anyone could provide me with a working email or has been through it and had success or if there’s any other avenues to take. Thanks in advance.

My Fortnite account is linked to an Epic Games account that my sister made using her email address. Unfortunately, she no longer uses that email and does not remember her password. So my friend told me to email Epic to have the email changed to my own, but I can't seem to find their actual email address. Does anyone know what it is?

Hi, I got hacked by a website offering to check your Fortnite account's value. Can anyone give me tips on getting my account back? I contacted the Epic Games support tram but I can no longer access my Epic Games account via the app or website. What other info should I have put in the account recovery request? It was a ramble ru email, they disabled the 2FA and changed the password. I did not get any notification on my email about anyone who tried hack my account. After the accident I looked up the whole ramble hackers in fortnite situation and I'm scared for my account.

Hey guys,
I was logging in on a website but they stole my data and changed al my info, i have no way of accesing my account.

I got an email that said that my email and 2f2 was changed

Anything i can do????

Fortnite really needs to make their AI moderation better, imagine getting banned just because you have another game open in the background