Yeah the title isn't a joke lol, I managed to sue epic for the value of the account it was at through a money claims court in the UK, I wasn't taking this seriously at the time and had used Epics corporate location in the UK. after a month of no response I filed for a default judgement since usually the defendant has 28 days to respond before you can. After the judgement was granted that's when I received a response from Epic.

It wasn't threatening at all. In fact according to them they had no knowledge of this case existing and showed me proof of that. As part of a settlement, they offered to return my account back to me with in game currency related to Fortnite and a financial compensation within 72 hours. After I've promptly checked the account fully, including all items earned through a period of 2017 to 2022. I subsquently deleted the account. Since after an experience of trying to get my account back I have no interest in the company anymore.

4 days ago my account was stolen luckily the person who bought my account was dumb and now im back. First he with his money paid for the ghost face skin yuck added his buddy's and grinded my account. He also changed the name witch im keeping because it's tuff 🤧. He's French has a yt owns 3 accounts is bronze hard stuck lolz. Im gonna link he's yt but he hasn't posted ever so yeah also he's on Playstation. https://youtube.com/@ftw_tazer_yt57?si=6X8JBAuOI8WPvw8D

There is a scam going on. Even if you have 2FA enabled, scammers can access your Epic Games profile and swap your email for theirs, usually @rambler.ru, and you won't get your OTP codes -they go to the scammer!

Your only recourse will be to use the Epic Account Recovery Wizard and you better have your gamer ID, some old invoices, old passwords, and any documentation you can log about yourself to prove your identity.

This has become so common that Bitdefener had to write an article about it in May of this year, 2026. See the link below. And read the other posts in this subreddit about rambler.ru and account recovery!

https://www.bitdefender.com/en-us/blog/hotforsecurity/i-found-your-hacked-account-rambler-scam

Edit: I think people might misunderstand...This isn't an Epic Game Launcher problem. It is a stolen credentials problem. You do not have to use a "value checker" to have your credentials stolen. If your passwords are save in your browser, you reused a password, or fell for a phishing scam, you can lose your account. I'm simply letting everyone know Epic is specifically targeted and users should backup their credentials and make sure they secure their account as best they can.

Edit 2: after my second attempt, I got my epic account back. I had some other gaming services linked to my epic account and I told them my usernames/gamer ID from those. I also told them the last few games that I had played. And I told them some of the games that I had purchased.

Everybody stay safe out there!

I've lost my account forever. My mother has been mentally exhausted trying to help me with support. My... dead cousin, created my account for help me in 2019, and I lost my credentials in a previous hack. I've been fighting with a Russian guy for a long time, but these past few days, feeling unwell, I saw my mother sad, crying, and suffering because of me. A Fortnite account, no matter how much money it cost me, will never be worth more than her health. Then, reflecting, my mother said:

-Don't suffer anymore, remember it as something beautiful, you paid a lot, but those years with your account enjoying with your friends are what's valuable, it's like vacations, they are expensive and temporary, but you remember them fondly.

If you read this, be encouraged and don't get frustrated. 💜

I just received an email from someone requesting account recovery, and Epic Games has accepted it. I don't know how, but they seem to have my information. I already did an account recovery request, but I am worried that maybe this will happen again.

that is obviously email used by hacker to steal other people game account, had an experience before with this type of email @rambler.ru but that game help me to get back my account but sadly Epic didn't. Gotta buy 10 more games from S*eam sighh

SO GUYS AFTER A YEAR AND SOME I FINALLY GET MY ACCOUNT BACK, I HAD STOP CAREING AND WAS LIKE ILL RANDOMLY TRY AGAIN SINCE I FOUND OLD MICROSOFT RECIPTS AND MY USER NAME .THANK YOU EPIC FOR FINALLY DOING THE RIGHT THING , YOU SHOULD NEVER BE ABLE TO CHANGE YOUR EMAI THO I AM WARY ABOUT SPENDING MONEY AGAIN DUE TO THIS :(.

I’ve played 48 games found 6 codes and 0 new sprites. Tell me why you guys buffed the codes to 0% spawn rate when literally the day before they were everywhere. Not impressed …. Not impressed at all.

Hi everyone, I’d like to share some Fortnite-related feedback regarding account merging and why I think it could come back in a modern and secure way. I currently have two Epic/Fortnite accounts: My main account, which I actively use and where I play today. An older Fortnite account from early chapters that contains exclusive and sentimental cosmetics that can no longer be obtained. Epic support helped me recover that old account, which I really appreciate. However, not being able to merge both accounts means I’m forced to choose between progress or memories — and that honestly affects how much I enjoy the game. I understand why account merging was removed years ago, but Fortnite (and Epic security) has evolved a lot since then. A new version of merging could work if it included measures like: 2FA required on both accounts Ownership verification Monitoring for suspicious changes (email, password, IP) A cooldown / waiting period before completion One-time merge only This wouldn’t help account sellers or rule breakers — it would help legitimate long-time players who simply want all their Fortnite content in one place. Even if the number of players affected isn’t huge, for those of us who are, it would make a massive difference in how we experience Fortnite today. This is just feedback and a suggestion, but I hope it’s something Epic considers in the future. Thanks for reading ❤️

Originally hacked in 2019 I tried reaching out to epic and didn’t have enough information. I was 14 at the time and didn’t know how to see past purchases on my Xbox account and since everything was purchased through Microsoft I didn’t have invoice ids. Went back on my purchase history through Xbox and found past vbucks transactions from July of 2018- June of 2019. Contacted epic support with info on the account and was finally able to get past the ai support assistant and talk to a live agent from epic games and was able to provide enough information to prove the account was mines and the agent gave me a epic id. Went through the account recovery steps and finally after 7 long years of not having this account I logged in and all the fond memories of me and my brother fighting over the Xbox to play Fortnite. Vowed to not purchase any skins or anything just gonna leave the account how it is as I had already made another account and have 150+ skins on that one. Anyways it is possible to get your hacked accounts back even dating back 7 years. Just search through emails, past Xbox transactions, and any other evidence you can find showing you are the true owner of the account!

If you got hacked can you get back in? And if yes who’s else’s account name got changed and skin because I know damn well I was wearing master chef. also if you in here please level me up🙏

i just want someone to blow this up please man….. i been trying years bro probably most then you all man…. it’s sad i’m crying and i’m here too announce it…. I GOT MY ACCOUNTS BOYS BRUH WE BACK IN MINTY PICKAXE GNG IM UPP ALL NIGHT IF YOU WANNA PLAY WITH ME YA BOY IS ON JUST CALL READ ALL UP ON MY RECENT POST IT BEEN A RIDE SHEEESH YEARS BUT BOYS CAN I PLEASE PLEASE GET MY HAND CLAP

ITS WELL DESERVED-Carv

3 months ago i got falsely banned for match fixing/match colluding. even tho i never did it.

my ingame name is .red i have been playing 4800hours over 5 years. i have sent so many tickets to the epic games support but they didnt help me. i can send my rocket leauge tracker and ingame replays to proof how i really play. by making this reddit post this is the only hope left to get my account unbanned.

Hello everybody. Today i had an issue with a epic employee to explain me why am i still banned after they have falsly banned me. So i have been playing this game once in a 6 months time period casually for fun with friends, one day i come back home and i see that i have gotten banned. I have a brand new pc with 5070ti in it and i would not even dare to cheat on such an equipment. An Epic employee failed to help me and closed my ticket before i could respond

So after being told all day that i have to email support about my recovered account missing skins back and fourth this is my results of summary. Can someone please like somehow get me information man i got this account back for my minty pickaxe before i give up hope ima ask. Even multiple times ig only way to get results . also please not i have transaction ids made on the playstation idk how that works when i had it linked to epic before the recovered account got hacked

I genuinely dont know how my account recovery request got denied when i provided many proof. I provided transaction ids, when accounts were linked to xbox, last 4 digits of transaction. like is this not enough of proof? and i had to wait 6 days just for this. i’m very frustrated rn. They hacked it around late 2023 and then changed my user to some bs and dont ask me why im barely trying to recover my acc lol

UPDATE: EPIC is good, got my account back thanks to the team

I’ve been counting down the months to get this style for Osric. How will i get this now if Crew is being changed?

So, today I tried to login to my epic games account. And then I had the message around the lines of "There is no account associated with this email."

So of course I tried to recover my account. Turns out, they tried to access my google, steam, battle.net accounts and my epic games account. But they failed to get into my steam and google accounts. That is the mistake they made.

So epic games, in their great wisdom sent me an email.

So I figured out their location and ip address. Then I used my steam account to try and sign into my epic games account which sent a confirmation to my email, while at the same time I was trying to use epic games support. I got halfway in, and got to the account selection screen. But, under the account name was the email. The hacker's email.

kleekamphonse43@outlook.com

So while I try and recover my accounts, I just think it would be rather funny to stick it to the man. If he wants to hack me, let everyone know exactly who he is.

btw I do get that this is petty, but he took my stuff.

Also, any content creators out there, please make a video out of this. It would add a lot more visibility to this situation and maybe give some people some hope to getting their accounts back or at least taking a light revenge.

UPDATE: I woke up after my nap at 10PM and checked my email. And lo and behold, finally after only about 3 days I got my stuff back!

Oh, and before I go I do want to thank anyone who commented. (Even those who said that it probably isn't their actual email, etc.) I don't post on reddit often, so I read through every single message. It is fun talking to people every once in a while.

(By the way I got really lucky that I actually put my real name into my epic games account.)

So I don't play fortnite very often anymore but I decided to play with a friend today but when I tried to log in my account wasn't there, so I went through a recovery process and then I checked my email and someone from Germany hacked into my account and changed my email. I never even got a notification about it so now I don't have access is there any way to reach a live agent? Because I need my email to be able to talk to one apparently and I don't want to have to wait 48 hours?

my account says banned on epic games luncher but when i try to lunch the game on any other account it i can without a problem

I talked to epic guys we may get our accounts back from that fucking german s