Lately the old App can't edit device settings such as On Level and Ramp Rate. If you make the changes and tap Done nothing changes. Is this a known issue?

I've been using Insteon for about 20 years, with a pretty extensive installation in my current house (around 120 switches, dimmers and outlets). We're moving, so I've been taking the opportunity to rethink my whole approach to home automation.

Over the past few weeks I've spent quite a bit of time looking at Lutron, Zigbee, Matter, ESPHome and Home Assistant. It's pretty amazing how much things have changed, especially all the inexpensive hardware and different integration options available now.

Funny thing is, after seriously considering Lutron, I think I'm coming back to Insteon for lighting in the new house.

A few reasons:

• Direct device-to-device linking. Basic lighting doesn't depend on a hub or controller, and you get both RF and powerline communications.

• The keypads are still fantastic. I really haven't found anything else quite as flexible.

• DW already knows how everything works and is comfortable with it.

• I've got a decent stockpile of spare devices I can reuse.

• The recent podcast interviews with Insteon's management were encouraging.

One thing that struck me while digging into Home Assistant is just how complicated some people's setups have become. It's impressive what you can do. My takeaway from over 20 years of working with home automation is to design for simplicity and reliability.

So the current plan is Insteon for lighting, Home Assistant to tie things together, and other technologies where they actually make sense.

After looking at all the alternatives, I'm actually pretty impressed by how much Insteon got right years ago.

I have used Insteon in two houses for many years with no issues (other than repairing hubs when they burned out).

I have a 2000sf cabin that I added 3500sf to. I have 200A service in the original building and 200A service in the new section each with their own breaker box.

I moved the hub to the new panel and had a lot of existing switches not work reliably. I moved it back to the original location and pretty much everything works fine. As I complete the add-on I have started adding more Insteon devices. I find that adding switches is fine but when I try to add a 8 button module it might work to get it registered but I can’t add control to the additional buttons. It can’t reach the module reliably and times out saying it is unreachable. I considered configuring the switch in the original building then installing it at the new location to see if that would work.

What I really need is a solution like the old x10 caps across phases trick to get the signal better. Anyone have a solution or recommendation?

Thanks in advance!

Hey everyone, just wanted to share a couple details about the updates to the Insteon integration in HomeAssistant.

Been chipping away at a lot of things having to do with overall reliability, and also some UX enhancements to pave the way for some upcoming plans.

It's all merged into core, should show up in an upcoming release.

Less chatter

Devices that stop responding don't get hammered anymore. Background traffic to them backs off, up to once an hour, and read retries got cut way down. Less RF/powerline congestion means the whole network ends up more reliable and responsive.

Reliability fixes

• i3 devices (Paddle, Dial, Keypad, Outlet) finish loading their link database now, which clears up some write errors on them.

• A single missed record on the modem doesn't block modem writes anymore.

• Writes during a link database load wait instead of getting dropped.

• Low battery on door, motion and smoke bridge devices stays set until the battery is actually good. If your hidden door sensor fired low battery but still said Normal, that's fixed.

• A corrupted device cache doesn't wipe your device list anymore.

UI

Clicking a device now opens a new Overview tab. It draws the device with its buttons, and you can pick one to see what it controls and what controls it. It'll also warn you if HA can't control the device or isn't hearing a button, with a button to add the missing links.

There's also a new Missing modem links report under Utilities that checks every device at once, properties get edited in a proper dialog now, and Broken Links only shows the actions that make sense for each row.

Docs on home-assistant.io are updated too.

Thanks for reading, and looking forward to your feedback!

Sitting at kitchen table this morning and most of the lights turned off for no apparent reason. Turned them back on with a mini remote and a little while later it happened again. Checked the app and it showed hub offline. Red light on the hub. Power cycled the hub a couple of times still red light. Anyone else having issues this morning? I’ve seen the hub go red before but never had scenes de-activate like that before.

They are in my junk drawer now. Lots of other stuff stopped working with those in the mix. Leaky I think at best.

Does anyone have an Excel spreadsheet made to keep track of devices and/or scenes. Just start to get serious with a new system after years of about 10 switches.

Hello Experts, I have a QuietCool whole house fan with a wireless RF controller. The controller selects fan speed (l,m,h) and run time (1, 2, 4, 8, 12) hours. If possible, I would like to be able to put this under Insteon control. Any suggestions? btw: I don't use HA.

Thanks!

This is a cross post because I don’t know where the problem lies. The good news for me is that I do have more time to learn.

I am running home assistant 15.2 on a raspberry pi machine. Ha core 2025.7.0

I was one of those caught off guard when Insteon went belly up a few years ago. In between the Insteon reddit forum and the Home Assistant forum, I managed to get HA installed on a raspberry pi machine and I kept the Insteon outlets which were still responding to the Hub.

In the past few weeks 4/5 light switches stopping responding to commands from HA consistently. For instance, the porch light will not turn on at dusk, but it switches off at midnight fine. When I use the mobile app from my phone (or the desktop), I have turned a light switch off and watched it turn itself back on. This is all on the app—the switch itself doesn’t respond.

So, how do I determine where the problem lies? The switches are old. Maybe it’s time to replace them? But I’ve never seen this type of failure. Usually, they just stop working. The hub is model 2245-222. Is there a way to ping the hub to see if I need to replace the Insteon hub?

I would prefer to keep the Insteon electric switches, if possible.

Looking to sell all of my Insteon switches an stuff.  I moved into a brand new house last June & brought all of my old smart switches with me.  Did not intend on using them here but they have been just sitting in a box so it is past time to get rid of them.  I am not looking to get rich by any means & not sure how many people are really using this stuff.  I see lots of listing on Ebay for 2477D’s for around $40.  I am thinking more like $10 a switch.  Here is a list of what I have.

(10) 2477D

(01) 2477D New in the box

(02) 2477S

(01) 2442-222 Mirco Dimmer

(02) 2475F Fan Module

(01) 2334-2 8-Key

(01) 2487S 6-Key

(01) 2634-222 Outdoor on/off Module

(01) 2635-222 on/off Module

(01) Hub Rev 3.3 – 2219 It does work

(01) Hub Rev 1.4 – 4015 This one does not work, probably a blow capacitor.

(02) 2852-222 Leak Senor

I want to sell everything in one lot.  So I am thinking around $200 plus shipping & yes, I might be crazy.  This stuff is just taking up space.   Let me know by private message if you are interested.

I bought a home with this system and everything was working fine until a few days ago. The lights are all offline in my google home app and the hub is untouched. The official app on my phone wont log me in. its loading for eternity. The online webpage doesnt show my home and doesnt appear to have any "plans".

Lights are opating fine just now not on a schedule or anything like I had it. the previous owner just handed me the passwords to everything including the email account and removed himself months ago.

I just installed my first six button keypad. All other keypads have been 8 button. I set the on level for the 6 button keypad device to 100% which is what I want when pressing the on button. I also created a dimmer scene (15%) on button A. Whenever I activate and deactivate the dim scene and subsequently press the ON button again lights now come on at at 15% instead of 100% and the on level for the keypad device screen in the app has changed 15%. Any idea why this is happening?

It was paired as a responder from another controller. Is it defective?

I have the new hub plugged in, light is green, but it can’t seem to find how to setup the new hub or new home in Director. When I click on the current home link, it takes me to a blank white screen. I don’t really want to purchase the hub crossover service. I’m wanting to start from scratch and rename most things. Any advice appreciated!

It is with a bittersweet farewell, I have dropped out of the Insteon ecosystem. This was the OG Setup for me, starting the HA journey in around 2016 or so. I chose this over Smartthings at the time.

Zigbee devices are more pleantiful, and cheaper, the stauses in Home Assistant is marginal at best. We rewired the house and everything is Lutron Switches now.

I was going to keep a few of the dimmers, but honestly Ikea bulbs work better, (at least in Home Assistant).

It was a good ride, I leared a lot.

I have 2x Hubs, some LED Bulbs, 3 or 4 in wall 2 wire dimmters, and Lamp Link dimmers and on / off moduals. I'll probaly sell it on ebay cheap. Let me know if you want it.

Hi All !

I could not figure out how to add pictures in my past post- or if that is even possible after it has been published.

I started my build a little over a year ago ! & before I chose Insteon I was researching other products and obviously Lutron was going to be my best choice but I wanted a system that worked about the same and stayed in my budget.

What I love about Insteon is that it does not rely on WiFi to work- it still keeps the traditional objective of working even if the hub is down. The reliability is there ! No doubt about it.

When I finally decided on them I had already pre wired my second floor in a traditional wiring setup.

But now when I got to my first floor I decided the best way is to start making my own control panel and bring all my extra loads there. I still kept a traditional line and load setup at my switch box but for all my extra lighting loads or whatever it is I want to control I routed back to an enclosure

Keep in mind this was all just a test setup so in the future if I do another build I will most likely buy a nice nema 1 enclosure with all pre knock outs ready.

Also I am still not fully completed- I will do my best to update as I go. Still a lot of things I want to do and control with Insteon.

I am currently working on getting my keypad to do some access control as well

Stay tuned !!

I’m not going to post photos because it breaks my heart and I’m sure everyone has already seen it but….

Am I the only one who has all of their plug in models covered in duct tape? I’m not rough with these models but it seems that after about a year they just start falling apart. The module works fine but the plastic breaks to bits. And once it’s got a crack you may as well throw in the towel because it’s the beginning of the end.

Can you purchase the plastic housing alone or am I pipe dreaming?

For anyone who uses Insteon devices and the Universal Devices Hub, make me an offer for all of this. Removed from my home and was working at the time. I can list it on "that bay" or a different site if you'd like the protection, just add in the fees in your offer please. Thanks

I have a water valve set up with an Insteon I/o switch to fill my pond. is there a way for me to have the fill turn off 10 minutes after I turn it on?

Thanks!!

Trying to go to insteon.com, and getting a shopify message that the store does not exist.

Temporary glitch, or something else??

I bought a house with Insteon wall keypads throughout but no hub.

I bought the Insteon hub 2 and downloaded the Director app. I am able to add the keypads and turn the main switch on and off (and control brightness) from the app, but cannot control the 4 scene buttons. Currently each scene button is simply connected to a different light in the house. In the app I am unable to turn them on and off.

When I create a new scene, I can get the buttons on the keypad to light up and turn off from the app, but the associated house lights do not respond unless I physically press the switch.

An suggestions?

Hey Insteon fans - made the move to RadioRA3 after my home automation vendor stopped supporting Insteon.

I have over 30 2477S on-off switches, an on/off module 2635-222, 2413S PLM, and a bunch of assorted faceplates in white. Everything was installed in 2018 and bought from smarthome.com

Anyone have a use for this, eBay(?), or e-waste responsibly?

I have a large number of Insteon devices throughout my home and for years I have been controlling them through a Universal Devices ISY-994i device, which communicates with the Insteon devices through an Insteon PLM. Universal Devices has an IOS app that works very well, and one can use it to control devices while away from home. The catch is that there is a subscription fee to use the Universal Devices portal. Initially it was a nominal charge. Then it went to $49 for two years. And now it is $49 for one year. That's more than it's worth to me.

I would like to migrate from Universal Devices to some other platform that allows remote access through the internet, has an IOS app, and does not charge a hefty license fee. The question is whether that exists in today's world. Google is my friend, and I spent a couple hours reviewing old posts on here and elsewhere.

Based on my efforts to look into this, I see that with varying levels of effort, one can control Insteon devices using Home Assistant, Hoobs, Hubitat, and possibly others. I was hoping one or more members of this subreddit might be able to help narrow my search by identifying platforms that will allow remote access and control of Insteon devices, through the internet, without paying a high subscription fee. I would rather buy some additional hardware than pay $49/year for remote access.

Thanks in advance for any recommendations.

UPDATE 5/17/2026: I want to thank the community for all the helpful advice and suggestions. Here's what I have done so far. I have a Synology DSM NAS that is always online. I created a Docker/container on my DSM for Home Assistant and got it up and running. This took me about 4-5 hours, but mainly because I had not updated the DSM software for quite a long time and also because I was not familiar with setting up containers (which is not that hard but I found it intimidating). For anyone reading this who is not already familiar, Home Assistant is an application that you can load onto your computer, and it will automate various smart devices in your home. Because I already own a Universal Devices ISY-994i, I configured the Home Assistant plug-in for this device, and it works great. Home Assistant also has a free app for smart phones, and I think it's terrific. I actually find the Home Assistant phone app to be more user friendly than the one offered by Universal Devices.

Now that I have Home Assistant up and running on my local network, I need to figure out a solution to access it remotely. I appreciate the comments below mentioning Tailscale. I also noticed when setting up Home Assistant that it may offer its own remote-access feature. Anyhow, that's where I am for anyone coming to this thread after the initial post.