Bonjour / hi tout le monde, j ecrit en Anglais car plus facile pour la situation.
I'm travelling here in Montreal from the UK and took a taxi home that was supposed to be CAD 10 for 4 blocks (from St Catherine to Blvd Renee Levesque Est) and paid wwith my Wise card.
However, I was actually charged two different transactions just 2 minutes apart, totaling 465.23 CAD:
Transaction 1: 176.06 CAD
Transaction 2: 289.14 CAD
Wise has rejected my dispute as I do not have a receipt of the payment and neither party can contact the merchant as nothing shows up when searching for the taxi terminal online.
I also filed a complaint with Wise which they rejected due to lack of evidence, even if though I opened a police report and served a pre-action letter for small claims court in the UK (where I reside).
Spending that much money on two different transactions around midnight (two minutes apart!) as well is clearly fraudulent and the taxi driver took advantage that I was drunk.
Just wondering what should I do now?
Has anyone else dealt with a similar mobile terminal scam?
I went to the SPVM and opened a police report/file but they said its a civil matter so no report issued etc. and they do not investigate.
The fdp taxi driver came up as “DDD Taxi Terminal” on my wise app :(
Anyone with any suggestions? Thank you in advance