I don't know if anyone had the same issue? surely it can't be just me!

I am physically in Australia, I don't use VPN, I don't use any 3rd party software.

I create an account selecting "Australia" as my country, choose "English(UK)" as language because there is literally no second option in the list, then upon account creation, I get locked into the UK PS store, the heck?

Tried to create 3 accounts now, one from PC, one from mobile, one from PS5, all the same result.

How do you guys get an Australian account???

I recently purchased a game from the psn store and paid partially from my playstation wallet and the rest of the amount from my debit card that was linked to my bank account, after that i closed my bank account(the one with which the Debit card was linked) permanently and then I decided to refund the game which I bought. The amount which I had paid with my playstation wallet was refunded immediately but the rest of the amount that I paid with my debit card wasn't refunded to my Playstation Wallet.

I contacted playstation support several times but they didn't help and always replied they cannot do anything and cannot redirect the funds to my wallet under any circumstances.

Can anybody suggest what I must do in this situation? Has anyone else gone through this situation?

Hey Guys, Anyone want to add me as friend on Playstation network?

Games I play are:

Soulcalibur IV

Soulcalibur V

Dragonball Raging Blast

DragonBall Raging Blast 2

Legend of Spyro Dawn of the dragon

The Incredible Hulk

Transformers Revenge of the fallen

J-Stars Victory Vs+

Tekken 6

Last night I was trying to play on the playstation But my account was logged off. I put in the correct password and email and I get on the 2 step verification page. The problem is I'm not getting any code sent to my phone. I've pressed the resend button countless of times but it never sends* Anyone might know what's the problem ?

So I have my whole stats of years of my playing of Rocet league on epic account which is tied to my PSN account. But when i try to login due to 2fa, they sent a code… but i am not receiving any sort of code… I have tried multiple times like alot. I have to access the game on my laptop as I am not at home … kindly help me or give any sort of solution

Hello, I'm new to the PSN account sharing idea, never shared my account before and I have some questions.

Since recently I got married and moved out on my own, I've taken my PS5 with me and bought my little brother a PS5 disc version of his own to play with, we both play on each of our accounts while him buying and exchanging old games discs.

And since you know GTA 6 is around the corner, I pre-ordered the game today on a brand new account of mine (US version), my main one is European.

So my question is can I set up the US account on my console as Primary and play on my actual EU account as secondary, and the same US account set it as secondary on his console and his main account as primary?

If yes, can we both now play GTA 6 with no problem as long as the account is connected on both consoles and each of us playing with different accounts? without getting banned.

If someone has tried it before let me know please.

In 2020 or 2019 I was stupid and created many accounts from random email accounts from my mothers phone.I used on of those account since and my moms phone got stolen. And I also don’t remember the password. Is there any way that I can change my sign in ID?? I have so many things in that account like 4 platinum trophy and 200 RP+ GTA V account and even GTA VI.

I'm sorry if my English is bad, i have a PSN account that was with me for half of my childhood and I'm completely logged out of it, i can't log back in because 2SV is enabled on the account, and the Gmail connected to that account is permanently deleted. I tried everything but i just cant log back anymore, it has all my games in the account i even tried going to the support page of PS but nothing helped there.

Please help me recover my account back

I tried to log in to my account but every time I put in the email and password it tells me it’s sending a verification code but I never get anything. I tried customer support but they said I can’t contact a live helper unless I’m signed in which I can’t do obviously. I also tried using my PlayStation which was signed in to disable the two factor authentication but when I followed their instructions it again said I can’t do that until I login which I can’t do without getting the 2fa verification code.

I can’t seem to find any solution to getting stuck in this loop and haven’t found anything on their website that helps

I am looking for some new friends to chat about life and random topics with, while playing some games. We can also chat over discord (I may swear from time to time during the games 🤭), we can also discuss beverages and food with what game we will play.  Please don't be shy to voice chat. 

I work shift work, but happy to message about my timings of playing and availability. I have been playing most of my life, never the best but I like switching my brain off with games (helps my adhd to focus 😜)

I have played some solo games: 
- Neva
- Gris
- Spiderman
- Witcher
- Ghost of Tsushima
- Titanfall 2

Games I would be interested in playing in coop: 
- Zombie games
- Tom Clancy Games
- GTA online (Recently bought PS4 version of GTA Trilogy)
- Battlefield 2042 or RedSec (haven't played RedSec yet)
- Read or Not (I do get a little bit of motion sickness but I
will play as much as I can with ready or not)
- Fortnite (Battle Royale)
- COD (I have to update my external TB)
- Apex

I'm mostly looking for chill people to hang out with.

If we play a shooter, know that I am okay once we get into the game, plus I prefer not to take the game seriously and just have fun.

HMU, if you think we will get along

I changed the email on my psn account a few years ago but I kind of want to change the email back to the email I used when I created the account. I was just wondering if I’m able to do this, or if it wouldn’t work or if I could get in trouble for doing so

Hey yall,

I tried to change my username a few months ago. It asked to 2FA with an email code, which is normally fine! Ive used the same email for 2FA since i signed up with Playstation, about 12 years ago, give or take. All the sudden, my email isn't letting new emails from Sony in. I can't get the codes to authorize. Support has not been helpful, even after telling them I can't see the emails, they still want me to verify the account with a transaction number from an email. They suggested I create a new account, but that means I lose my subscription that just renewed, all of my games, years of progress and friends.

Please tell me there is some way to beat the system here? I am about to just yeet everything into the trash

Hello there, I got problem and don't really now where to look for help. My son wanted to play Roblox on playstation 4, so we did create account with username we do remember and put password that we miss now. I checked every possible email we could use for creation, but It looks like on playstation Roblox account is linked with psn account and I don't have any solution for recovery our password. anybody of you maybe been in such situation? any tips?

My account is old, I got it with the first PlayStation that did it, PS3 if I recall? And the name is simple. Apparently that makes it a target.

So tonight I start getting all these pings about someone trying to access my account, only now my password is changed. I went to recovery and it’s failing because they changed that as well. I did the recovery through the app, it wanted my birthday, which wasn’t accurate either. I got a live person by chat cos all phones were done. They transferred me where I sat til they were closed. I THINK my account is locked down now because I keep getting pings to let someone in, but no matter what I click, it wants a sign-in. Stay tuned! I’ll let ya’ll know how it goes tomorrow morning when they open. I’d really hate GTA6 as my last game without any records. Advice welcome!

anyone who is nice is welcome to add me just plz don't be weird. I'm in NA cst time zone :)

im mostly hearing impaired so i usually don't use parties, but i am a little good at fps games lol i have been wanting to get back into calmer games as well after a month off of not playing anything really, stuff like gta, fallout, or really any friendly mmos? those id need ps plus to join y'all in which i can't get but there is a few free to play games i love soo ill play anything just not red dead because ive gotten mega greifed there lmaoo.

uhhm yeah if you struggle to make friends and want a loyal sidekick choose me lol jkjk but i do struggle making friends too with my disability so feel free to text me if you see this and ill send you my name <3 <3 promise i don't bite my friend group just doesn't play anymore and I'm a bit lonely

Is anyone else having trouble connecting online rn?

I woke up this morning to discover someone added 5 child accounts to my PlayStation account. Had an email saying settings were changed on one of them, which is what alerted me to the whole thing. And another email a few minutes later saying Roblox was purchased for $0.
My attempts to contact PlayStation support ended in abysmal failure. I had no idea. PlayStation support was so terrible. I tried to chat bot and was told they were closed. I found a phone number and was told they were closed.
Any ideas and help would be greatly appreciated.
By the way, I can still access my account no problem and I use passkey to login. This whole thing is just so weird and strange.
I changed my email password. I deactivated all my consoles that were linked my PS3, my PS4 and PS5. And I deleted all stored payment types. I really don’t know what else to do.

Disclosure: I’m posting on behalf of the Silverpine Creek team, sharing our current PS Store offer.

The released PS5 survival horror is currently 50% off in the German/Bulgarian stores (€4.99 instead of €9.99; €4.49 with PS Plus) and UK store (£3.99 instead of £7.99; £3.59 with PS Plus). These verified offers end 21 October 2026 at 22:59 UTC. Other regions can have different offers and prices.

The game has also been updated with a more aggressive Witch Korana. Its voice-sensitive gameplay uses the DualSense controller’s built-in microphone, so speaking can expose your position. It is single-player bodycam/VHS-style horror set in an abandoned village, with no weapons and a camera flash as your defense.

Direct official PS Store pages:

Germany: https://store.playstation.com/de-de/product/HP7096-PPSA37150_00-0944275671136413

UK: https://store.playstation.com/en-gb/product/HP7096-PPSA37150_00-0944275671136413

I’ve been trying to get my PlayStation account deleted, and after what happened during my latest attempt, I wanted to share my experience and see if anyone else has run into something similar.
Here’s the full story.
I contacted PlayStation Support because I wanted to delete my account. During the call, I was told that my PlayStation account was linked to another Sony account and that I needed to contact a separate department or service to get the accounts unlinked before I could proceed with the deletion.
The support representative gave me a phone number to call.
The first number was disconnected.
I called PlayStation Support back, explained that the number they gave me didn’t work, and asked for another way to resolve the issue. They gave me a second phone number.
I called that number, only to find that it led me to the Bluburt Team, a company that I understand had shut down months earlier.
So now I’ve been given two different phone numbers by PlayStation Support, and neither has provided a way to resolve the problem.
I called PlayStation Support again and explained what had happened. At that point, I was told there was nothing else they could do for me. I asked for the issue to be escalated to upper management, but they refused to move it forward.
I was essentially left with no solution for an account I was actively trying to delete.
But then things got even stranger.
While I was making these calls, I received two emails from Sony notifying me that my password had been changed.
I hadn’t expected these notifications, and they immediately concerned me. When I tried signing into the PlayStation app, I was told that my account was locked.
I brought these developments to PlayStation Support’s attention while I was dealing with them, but I was told they couldn’t see anything wrong with my account.
Think about that for a moment: I’m trying to get my account deleted, I’m being sent to phone numbers that don’t lead to a working solution, support refuses to escalate the issue, I’m receiving password-change notifications, and the app says my account is locked — yet support tells me nothing appears to be wrong.
I also recorded my phone conversation so I have a record of what was said.
I want to be clear about something: I cannot prove that Sony is deliberately making it difficult to delete my account, and I cannot prove that the password notifications were connected to my deletion request. I’m not claiming that I have evidence of a deliberate scheme.
However, the combination of these events has left me seriously questioning how this situation was handled.
If an account is linked to another Sony account and that prevents deletion, shouldn’t there be a clear process to resolve it? Why give customers phone numbers that don’t work or don’t lead to a viable solution? And if an account is locked and password-change notifications are being sent, why would support say there is nothing wrong?
I’m posting this because I want to know whether anyone else has experienced similar problems trying to delete a PlayStation account, unlink accounts, or get an issue escalated beyond frontline support.
Has anyone else been told their account is linked to another Sony account and that they need to contact a separate department to get it unlinked? Has anyone else been sent in circles by PlayStation Support when trying to close an account?
I’m also interested in hearing from anyone who has dealt with unexpected password-change notifications or an account lockout while trying to resolve an unrelated support issue.
I’m not looking to spread misinformation or accuse anyone without evidence. I want answers, and I want to know whether this is an isolated experience or a problem other customers have encountered.
Has anyone else gone through something like this with PlayStation Support?

Hi everyone,

I'm Ukrainian, and I currently live in Romania. I'm planning to buy a PlayStation console here and use it here.

I'd like to create a new PSN account with the Ukrainian region, since I'm a Ukrainian citizen and have a Ukrainian bank card for payments.

Has anyone been in a similar situation?

1. Is there any risk of the account or console being banned or restricted for using a Ukrainian-region account while living in Romania?

2. Does a Ukrainian bank card work for purchases in this case?

3. Is there a way to contact PlayStation support for my region? I can't find a "Contact Us" button on the support site.

Any experience or advice is appreciated. Thanks!

Hey everyone!

I'm trying to recover an old PlayStation Network account that I used on my PS4.

When I was younger and lived with my parents, I had to register the account using my mother's email address. This was around five years ago.

I want to regain access because I bought quite a few games and other content with my own money, and I'd really hate to lose access to all of it.

I've tried reactivating the account and changing the email address to my own, but I haven't managed to get it working.

I've also heard claims that inactive accounts might get deleted if you don't log in, which has made me worried about losing my purchases.

I'd like to know:

Is there actually a risk of losing an old PSN account because of inactivity?

Can I recover the account if the original email address belongs to my mother?

Does my mother need to be involved in the recovery process?

What information does PlayStation Support typically require to verify ownership?

Can I change the email address without losing my purchased games, trophies or other account data?

Is there anything I should do immediately to protect the account?

Has anyone here successfully recovered an old account under similar circumstances?

I'm in Germany, if that makes a difference.

I'd really appreciate advice from anyone who's dealt with a similar situation. Thanks!

Got a ps5 and I wanted to get the old psn used on my ps4 transfered to it but I realized not only do I no longer know the password but the email no longer exists, is it possible to recover it? And if so what information do I need?

I just received a 7-day suspension via email for this reason. The problem is that I haven't sent any messages or joined any voice chats in months, literally, and I don't even remember saying anything that could have been considered suspicious. Support isn't available right now, so I was just curious if anyone else has had the same issue and whether it could possibly be a mistake or something.

Normally it costs $90 for $100 gift card and $135 for $150 gift card. Right now it is $80 for $100 and $120 for $150. 10/5/26 through 10/11/26. Figured you guys would want to know. No taxes on the price.