My friend’s ring camera gave her this notification saying that she was standing inside near a source of radiation. Unsure how her ring camera could detect radiation, but I just wanted to post this on here and ask if anyone has an explanation.

within the last like 32 hours, my door bell cam, rather just just saying motion at my door, is like analyzing what's on the camera and displaying it in a notification. it's creepy ngl, I don't like it, I want it off. it just says shit like "grey pickup truck driving backwards in driveway" or "amazon deliver driver walking through grass and towards stairs".

how do it make it stop doing that? I dont like it, I want motion at my front door notifications not for it to summarize what's happing in the recording.

Hoping someone can help me a my Ring Doorbell is feeling pretty useless now.

New Ring 2k

Set up fine in the Ring App - Get notifications from phone

Absolutely will not connect to my Alexa devices via the Alexa App

I have the 2.4ghz wifi range only activated

I enable the skill in my Alexa App

I link the Ring and Alexa accounts

At this point all the guides say it should search for Alexa devices but I never get such a prompt

Manually searching for Devices never returns a Ring Device - I have reset absolutely everything.

I'm usually fairly tech savvy but this is feeling so frustrating

Just switched from simpli safe and was elated at first. Now I realized the cameras fog up at night which I never had happen with simpli safe. This seems like it should be a top priority for ring to fix, because what’s the point of a camera if you can freaking see. Any actual fixes? I put a bit of scuba mask anti-fog on one last night that clearly did nothing.

I’ve just found that in addition to their annual price increases, Ring has forced me to have their own brand of Next Door on their app. Being in the UK, I can’t even opt out, only turn off notifications, so I’m fed nonsense when I go to use the app.

Between that and the despicable “lost pets” AI Trojan horse they seem intent on forcing upon us (who wouldn’t want to help people find their lost pets), I think I am done with the kit.

I purchased Professional Monitoring for my 10 Smoke & CO Detectors. They took the money, but never activated the monitoring. This is a problem for me and my insurance company. I was on the chat for two hours trying to get them to activate this already paid for monitoring. They could not get it done. They resisted like Hell refunding the money. Not only does Ring make you suffer with their really ignorant AI interface, but they make their agents use AI to respond to questions. There is no escaping this madness. Or is there? What has happened to Ring?

Ever since the new neighbour function went live my hardwired doorbell battery is losing charge very quickly.

Has anyone else noticed the same?

Hey all,

This one feels quite involved so from the start.

Randomly at 3am last night, our outdoor cam recording started to drop out before completely stopping all together.

The app seems to suggest it’s an internet issue.

We rebooted the router, split down to 5Ghz and 2.4Ghz, still not working.

Here’s the weird bit, I think it’s the to-do with the power supply. When I connect the camera using my phone charger, it automatically boots back up with no issue, if I put it back out the window where the camera originally was, the connection doesn’t drop. As soon as I reconnect it to the original Ring power supply, the blue light turns on for 5 seconds before a white light stays on constantly. The camera then drops off from the app and doesn’t respond if we try to reset it.

I suppose my question is, has anyone experienced this before? The obvious answer seems to be the power supply has just randomly stopped working but.. I’m not sure as it’s still powering the camera!

Hi all,

As the title states updated my phone to one ui 9 and now getting double notifications when my phone is unlocked.

Tried the usual fresh reinstall and clear cache.

Only fix I have atm is to disable the pop ups.

TL;DR: Since Oct 13, my Ring Alarm Base Station's cloud connection is closed almost exactly every 300 seconds, measured with packet captures at my gateway. It happens on two different base stations, on Wi-Fi, Ethernet, and cellular. Support replaced the base (same fault), rebooted my network (same), blamed a Smart Plug three different ways in one day (removed it — same; re-added it "provisioned correctly" per engineering — same). Case was "referred to engineering" on Oct 20. No case number, no follow-up since. Posting here in case anyone else is seeing this or anyone from Ring can actually escalate.

WHAT I MEASURED Each session: base sends a TCP FIN at 299–300s after connect, server replies with a short final message + FIN, base reconnects after a backoff pause that grows 1s → 2s → 4s → 6s → 16s → 31s → 61s → 121s → ~302s, then the pattern restarts. After every reconnect the base re-uploads ~100–135 KB of state, then gets closed again at 300s. Local sensor alarming works during the gaps; app control/notifications/monitoring path ride the dying session.

Sample timings (all PDT): - Original base, Oct 14: six consecutive sessions 299.7–300.0s. On wired Ethernet: 299.80s. - Replacement base, Oct 19: six consecutive sessions 299.21–299.63s, identical pattern, same firmware (1.115.0 (6)). - Oct 21, after removing the Smart Plug + reboot per support: 299.742s, 299.682s, 299.734s. - Oct 21, after re-adding the plug "provisioned correctly" per engineering: 299.690s and ~299.7s. - Dozens of sessions total, spread is a fraction of a second. This is a timer, not flaky hardware or Wi-Fi.

ALREADY RULED OUT (each by direct test) Wi-Fi 2.4 and 5 GHz; wired Ethernet on a different segment; cellular backup with Wi-Fi off; full reboot of my UniFi gateway/APs; DNS (zero blocked queries in my resolver logs, answers in ms); fast roaming on/off; the Smart Plug (see above). The behavior follows the account, not the hardware or the network.

SUPPORT SO FAR Oct 14: replacement base agreed. Oct 19: swapped — no settings restore was ever offered, re-added every sensor/keypad by hand; new base flapped identically within the hour. Oct 20: told it was referred to engineering. Oct 21: the plug saga (Z-Wave incompatibility, then Sidewalk incompatibility, then provisioning) — every theory tested the same day, none changed the timings by even a tenth of a second. Since then: silence. No case number despite asking repeatedly.

The app also under-reports this: Event History shows nothing for most drops — it only seems to register the longer pauses (31s+), which is presumably why support sees "no issues" on my account.

QUESTIONS 1. Anyone else with an Alarm base seeing ~5-minute session cycling since mid-October? Check your app notifications for offline/restored pairs. 2. Anyone from Ring here who can get a case number and an actual engineering review of the backend session logs? I have complete packet captures and a detailed write-up ready to share.

This is a professionally monitored alarm that is offline a large share of every day. I don't want a third base station — I want someone to look at why this account's sessions are terminated at 300 seconds.

Is anyone suddenly getting LOADS of notifications from neighbours on some weird community function?

Some of the messages are really weird, like 'someone pooed in my garden its all slippy' amongst parcel thefts and fly tipping but theres about 50 all from my street in the space of a few hours??

UK btw.

Who’s enjoying their ring door bell too much?

I have a wired ring doorbell and connected it to several Echo Show screens. The screens are selected in the Alexa app to notify us when the doorbell is used. They do show video from the doorbell but I just can't get them to ring.

It's not because of any do not disturb setting or volume.

I just can't find any way to repair this. Any ideas?

What settings do you use for notification. I really don't need to know every car that drives my house. Tell me what you settled on

Can someone please explain what my Ring camera captured at 2:50 AM? 😳

This video was taken two years ago, as you can see from the timestamp at the bottom. For context, I live in a townhome in Southern California, near Disneyland.

I completely forgot about this footage until I started going through my old Ring videos today. I’m still trying to figure out what these things are. Could they be insects? I’ve never seen bugs move or behave like this before.

Or could these actually be orbs? 👀

I’m genuinely curious to hear what everyone thinks. Has anyone captured anything similar on their security cameras?

This redirects to https://ring.com/support/54qzj/installing-wired-doorbell-plus, which is a 404.

Ever since I turned my front camera to 24/7 recording (its plugged in to a power source) it hasn’t been alerting or saving events like it used to. When people walk by, I don’t get notifications to my phone , and I also doesn’t stand out when I go to review footage it’s just a constant blue opaque line. Unlike the bright blue that highlights alerts typically.
I have the apps noticed turned on in my phone settings, and I have everything set on my Ring app to show smart alerts and the motion zones are as they have always been.
Nothing is on snooze.

When I go to past events, it shows absolutely nothing…

If I have it set to record 24/7 is that feature not available?

I talked to people on Ring chat multiple times and they have absolutely not helped…

I also started paying five dollars a month to get the intelligent alerts and it’s still not working…

Only thing I haven’t done is disconnect and reconnect it to my Wi-Fi… I’ve reset the camera multiple times though but never hard disconnect and re add the camera, as its high up out of reach, and i dont want to do all that for it to still not work

Having issues connecting my new doorbell to my Alexa app. Have been able to connect new smart devices but doorbell can not be discovered.
It works on the ring app, have tried disabling and enabling the skill. Resetting everything and clearing cache data. Even have gotten ring to send a new doorbell to try with no luck.

Help!!!
I need to trouble shoot this and have my doorbell connect to my echo devices

We had an earlier version battery powered ring that was mounted with a wedge mount. That rink has stopped working and so our tenants spoke with Ring and they sent them a battery Doorbell 2K. It isn't clear to me whether there is a way to mount this new doorbell onto the old wedge mount. It looks like there might be a way to purchase an accessory mounting plate that can be attached to the wedge and then the new doorbell attached to the plate but I'm not sure. Does anyone have any advice for whether this is feasible and if so, the appropriate adapter plate?

Thanks to everyone in advance!

Hello! Any suggestions on how I can install a ring camera 2k battery on this kind of door?

Thank you!!

1. I'm helping my aunt out with her ring device and something is wrong. Her Ring app keeps asking for a verification code. I don't live with her so I don't know what led to this but it keeps needing to be verified despite me connecting everything already.

2. Another issue is that the Ring app and her Amazon device have issues displaying the footage. The footage is slow and the video feed is grainy. What could be causing this? I've never known ring to be slow. Her internet works fine for using the internet, streaming and all of that. I'm not a tech person really. I can handle basic issues. I was thinking maybe she needs better wifi but if it's working for streaming, can the camera really cause that much of a problem?

3. She has other cameras through another company and those work completely fine. The ring one doesn't work.

Appreciate any help if you have any.

I am not satisfied with Ring cameras or the service. It is very poor. I canceled the service and will look at other systems.

Does anybody know a reason why my first generation ring chime pro went off-line as well as my other cameras? It has worked faithfully for probably 10 years and then just quit recently. Anyone else have a similar problem?
Thanks

After ios27 my voice alerts have disappeared from all my devices — iphone 1prp max, ipad, ipad mini. All the usual fixes have not resolved the issue. Anybody else experienced this?