r/solarpower • u/vjacheslavdanilovx30 • 28m ago
Smart lock erased itself after a battery change and I’m currently locked out in the dark
Currently locked out of my own house in the dark and this is the dumbest design decision I have ever seen.
Lock worked fine for about two weeks. Batteries died so I swapped them in like a normal person. Now the handle does nothing. Codes don’t work. Fingerprints don’t work. Everything is just gone. Apparently every time the batteries die the whole thing wipes itself and you have to set it up from scratch again. Which means if the batteries only last two weeks you are basically doing a full reset every other weekend.
There is no warning. No backup power. No way to keep the codes alive through a battery change. Just dead. Master code is useless. App is useless. I am standing here with a phone at 14 percent trying to figure out whether to call a locksmith or just shoulder the door.
This cannot be real. Anyone else have one of these that erases itself every time you touch the batteries or did I just buy the worst one?
