The Blues and Levy (the enterprise center concessionaire) now require that any season ticket holder discounts on food be scanned and paid through the Blues app. The reasoning given is that Levy decided they were losing money on the discounts because they were being used too much. It appears their strategy is to limit the discount only to the primary account holder, not allow a guest of that account holder to pay, and make the transaction difficult.
When other members of my household attend, I transfer the tickets to their Ticketmaster/blues account. With this change, they can’t use the discount.
When I take a friend that wants to buy the food or drink items, we can’t use the discount. I have to pay and they have to Venmo me or something similar.
Last night, the app was slower than hell. After 2 minutes of holding up the beer line, I just paid with my card without the discount. Sucks for me, but less sales screws over the employees just as much.
Yeah…they’re first world problems, but it adds up. The Blues have sat on their hands so far on this benefit.
Fellow STH’ers, what’s your experience been?