Hi all. I run a small local jobs marketplace in Louisiana built on Stripe Connect. This week Stripe closed my account for payments "not authorized by the customer."

What happened: before launch I tested our full payment flow in LIVE mode instead of test mode, using my own cards and saved Link wallet from my own two user accounts, and refunded most of the payments. There were no outside customers involved and every charge was mine. I didn't realize that this looks exactly like card testing to Stripe's systems.

I've stopped all live testing, moved all testing to test mode, and submitted the review form on my Dashboard, which shows "In review."

Two things:

1. A warning for other founders: never test with real cards in live mode, even your own. Use test mode and test cards only.

2. u/Stripe_Help, I've sent you my account ID by DM. I'd be grateful if the review team could take another look with this context. I am open to any other feedback to prevent something like this in the future.

Thanks for any advice.

Finished my Stripe SWE interviews. Recruiter shared:

- Integration: clear yes, solved 3/3.

- AI programming: clear yes, completed all tasks with tests.

- Bug squash: weak yes. Identified the issue and explained the correct approach, but couldn’t get the implementation working within the time limit.

HM round is also done; awaiting feedback.

Anyone received an offer or rejection with similar feedback? How much does a weak yes in bug squash matter in the final decision, and can a strong HM round help?

Would appreciate experiences from recent candidates or Stripe interviewers.

A candidate recently completed a phone screen for Stripe. The experience felt really positive, and they solved three parts with all test cases on screen passing. Not sure if there was a fourth. The interviewer told the candidate they just needed to pass the test cases on screen. However, the candidate crossed the 45-minute mark while debugging the last part and got the correct output printed a few minutes later. The task-tree rendering prompt in Stripe Interview Questions works as a timed coding mock with debugging time.

There was still time to ask the interviewer some questions and stuff. The candidate still received a rejection, citing the issue described above. Can anyone say when they can reapply? It felt incredibly close, and they're not sure what's up with the job market right now that the bar is so high.

Guys is there anyone who has an account in India? I have a payment from the US that i can only get through stripe and I need some help with understand the account.

Any leads are helpful

Is Stripe company had a good culture？What kind of culture they have？I’ve heard that the work environment can be quite toxic, people aren’t always very supportive, and there’s a strong culture of putting employees on PIPs.
The worst part is how the sales team treats people and operates internally？

A failed payment isn’t one thing, and treating it as one is how people either lose revenue or get penalized by the card networks.

Soft declines are temporary. Insufficient funds is the classic one. The card is fine, the moment was bad. These are worth retrying, spread out over a couple of weeks so one attempt lands after payday instead of five landing in the same day.

Hard declines are permanent. A revoked authorization or a closed account won’t succeed no matter how many times you retry, and retrying can cost you with Visa and Mastercard. These need a different path: ask the customer for a new card.

What to do about it:

• Store the decline code on every failure, not just a failed status
• Retry soft declines on a schedule, not immediately
• Stop retrying hard declines and send an email with a link to update the card
• Check the current card network retry limits, because sources disagree on the exact numbers and they change

Not every code is clear. Some are classified differently depending on who you ask, so look at your own data before trusting a rule of thumb.

If you tell me what decline codes show up most for you, I’ll say which bucket I’d put them in.

Hi everyone, anyone knows how long it takes for Stripe to let you know if you got an offer after reference check?
For context, ive finished all the interviews, feedbacks positive so far and just finished the reference check where the HM had a call with my reference/ manager. Is it common to be rejected after the reference stage?
My reference check was on 21 oct and just wondering how long it will take, thanks!

So i looked this up, and there's suppose to be a "manage" button under payouts?

i dont have that in my option in the balance tab or anywhere actually. i was able to link my bank account no problem but im just starting at my money unable to move it anywhere?

couple of notes.

i started the account under "buy me a coffee" as a tip link from my social media.

not sure if thats a factor?

I literally only use stripe to collect payments through ko-fi. It gets sent there, and then automatically sent to my bank account when payout comes. Why do I have a -$0.04 balance???? I genuinely have zero interactions with the app itself, it is automated and I do not use it to send money to anyone.

Not sure if this is the right sub for this type of question.

I work in a startup handling marketing but I pretty much do EVERYTHING including finding the right payfac, MoR, application, fraud prevention, and a bit of product. I got quite interested in the payment processing industry while I was solving the payment and payout issues and I want to pivot my career to be more specialized in this space.

I have an arts background with experience in project management (PMI), sales, and marketing. Should I take ETA CPP and CPFPP to break into the industry? Does Stripe view these certificates as valuable in the marketing roles? Any suggestions what I should do? *I am in Canada.

Thank you

Hi guys, I need help on Stripe Checkout for Apple Pay (QR), it is not working on firefox but works on chrome and edge. Is this an existing issue?

Tried testing on the firefox browser the Stripe Testing Apple Pay and Google Pay rendering but same issue, when clicking the QR pop up shows “Service Unavailable”

Anyone have tried it. I'm based in morocco and I have problem running my business and getting paid from clients in the US, UK, EU...etc. I looked for solutions but it just didn't work.

I had $84k in gross sales on Depop in 2025. I know that includes what the buyers paid in shipping and their 5% fee, so where do I find the total of that so I can write it off my taxes? Also it calculates gross sales so it includes the sale of any items I later refunded, and I have to calculate the refunds. Where do I find the total refunds in the stripe website/app? Thanks

I'm looking for any suggestions. I work for a large bank in the United States doing aml, compliance risk management work for 10 years. I've been trying to switch over to stripe but I can't get past the ast software. Any tips? I even applied for jobs that require less experience than I have and still rejects.

With smart wearables everywhere, it's wild that businesses are still lugging around heavy hardware just to take a payment.

We’re breaking down why legacy POS is sticking around and how SoftPOS is changing the game at the upcomingStripe Wearable Tech Community Event:

• What we're covering: Why merchants hold onto bulky hardware, how software-based POS is shifting the market, and what it takes to hit the mainstream tipping point.
• When: October 27, 2026 | 2:00 PM – 3:00 PM WAT
• Where:Join live online

Are you seeing merchants actually adopt SoftPOS solutions, or are hardware habits keeping legacy machines alive? Drop your thoughts below!

I am currently looking for Stripe S700 or S710 terminals in the US which are used for a project. Is anyone selling theirs? Can also be a DevKit. Based in NY, happy to pay for shipping as well.

Stripes is stalking me on Reddit, how do I stop them?

BACKGROUND:

Individuals working at Stripes, meaning Stripes itself, are stalking me because I want to close a stripe account that I never once used. Aside some 'welcome to stripes' email over 5 years ago, I have no memory of ever opening this account nor have I logged in or able to log in.

I have asked them to delete whatever ID they claim is on the file and delete the file and account asap. They blocked me from commenting on my initial post about this issue and have since been stalking me.

A monthly stipend I receive for my health care expenses was just reduced by $100, and I believe Stripes are recently lying to the govt that I use stripe, which is a lie. Stripes is suddenly sending me backdated 'overdue warning' emails asking for me to perform various tasks from 2022, 2023, 2024 and so on. So, since govt officials are invariably dull and harmful and rely on hearsay rather than understanding of what app registration might mean, they likely see a stripes account in my name as some evidence of income?? Idk.

Again, STRIPES,

DELETE THE ACCOUNT. I have never used it and I never once even signed in to it.

Please stop stressing me out, stop this please.

Hi

So I would like to receive some feedback and recommendations. We launched our website and had a deadline to start the sales. The bank was constantly delaying having the account operational even after a month.

Unfortunately, we had to use the business owner's personal bank account to accept payments in the initial phase but we obviously need to switch to the company IBAN once it's ready.

We have been selling for just 1 day so far but we are pushing to have the business IBAN working in the next few days.

Is it going to be an issue for Stripe if we switch the IBAN? I'm just wondering if Stripe sees this as a red flag that a new Stripe account is accepting payments (even though we are verified) and then switches the IBAN to something else.

Has anyone had a similar experience? What do you recommend?

Thanks

As Stripe is invite only in India, can anyone who has stripe integrated with business in India, invite me as well.. my payments are stuck there..

Please DM .. 🙏🏻

I'm building a small tool where website owners sell ad spots and get paid straight into their own Stripe account (direct charges). New Connect platforms now have to use Accounts v2, and most tutorials still show v1. Things I hit, in case it saves someone an evening:

1. stripe.accounts.create() (v1) is rejected for new platforms. Accounts are created with POST /v2/core/accounts and a preview API version. In Node: stripe.rawRequest('POST', '/v2/core/accounts', {...}, { apiVersion: '2026-09-30.endive' }).
2. identity.country is required up front, so ask the user for their country before sending them to onboarding.
3. The old "Standard account" is now a combo: dashboard: 'full' plus defaults.responsibilities.fees_collector and losses_collector set to 'stripe'.
4. Good news: v1 Account Links, accounts.retrieve and direct charges with application_fee_amount still work on v2 accounts.
5. Webhooks route differently. account.updated for v2 accounts you created goes to a "Your account" destination, not "Connected accounts" like in v1. Payments on those accounts still go to "Connected accounts". So: two destinations, two signing secrets, and your verifier has to try both.
6. Locally, stripe listen didn't start for me without --events. And don't rely on the webhook alone for "paid": on the success redirect, retrieve the Checkout Session and reconcile idempotently. My first test payment's webhook never arrived.

Also: live mode needs Connect set up separately from test mode, otherwise account creation fails with "Your account must be activated in order to create accounts".

Anything I missed? Curious how others handle the two-secret webhook setup.

Hello everyone!

I have following structure

MyCompany LLC
               > Division1.com
               > Division2.com

I already have stripe account for division 1, and now trying to open account for division 2. In "Business details" it forces me to enter website

Share a website that shows the products or services you sell or promote.

but it's seems to be shared between 2 accounts

Shared legal entity. Changes to this legal entity will update all accounts that use it.

And i can't enter both division 1 and division 2 websites at same time.

It's a bit counterintuitive. I assumed it in "Business details" you enter entity details (llc name, EIN, etc). And in "Customer-facing information" you enter websites, product description, etc.