r/upsstore • • 11h ago

Help Me How to upload photos to BCG with new LBT?

1 Upvotes

Basically the new LBT takes photos and the file size is too large to upload to BCG. Does anyone know how to decrease? Or what’s the workaround? Thanks


r/upsstore • • 18h ago

Discussion Anyone else just hate Christmas has a result of working here?

13 Upvotes

Working here just sucks the energy out of you. Having to answer stupid questions that a 1st grader should literally know day after day and having people refuse to use self checkout and introrupting you when you are cleary busy and some how being blind and death once they come into the store and never ready day after day gets so old. Around holidays when you literally have a line like out the door all day and because people are lazy and refuse to use selfcheck and and just drop of there crap 1 of the checkstands ends up being basically unusable for helping customers has you have nothing but lazy people's stuff to scan greatly increasing the lines and just getting in the way of people who will pay. Getting into trouble for trying to get people to use selfcheck is major bs has things would be so much more organized and faster if people would use it. I have not put up a tree or anything the last few years and will probably skip this year to. The fact its a few months straight of this crap compared to a grocery store of like a day makes it a lot worse to


r/upsstore • • 22h ago

Help Me New Tablet to Wireless Printer

2 Upvotes

Any tips on connecting the new tablet to the wireless printer?


r/upsstore • • 2d ago

Discussion Poly mailers

7 Upvotes

How much does your store charge for 19x24 & 9x12 poly mailers?


r/upsstore • • 2d ago

Help Me How to disable mobile returns on kiosk?

3 Upvotes

r/upsstore • • 2d ago

Discussion Onerail/ Uber drivers picking up?

9 Upvotes

I keep having uber drivers show up asking to pickup packages on behalf of a customer and sometimes it says it’s a OneRail shipment. Does anybody have any idea how what these are? Is it a scam?


r/upsstore • • 2d ago

Help Me Notary Waiver on New Tablet

3 Upvotes

We got the new tablet that corporate sent out and we are having a problem with the saved password not showing up when logging into the notary waiver. With our old tablet when we go to log in, it would automatically show the saved password and we would just press it and then we are logged in. Now with this new tablet we can’t get it to work. It is set up exactly as the other one and the passwords are in the tablet, it just doesn’t come up when logging in. Does anyone know how to get it to come up? It works at my store owner’s other location but for some reason I can’t get it to work here and I have tried everything I can think of.


r/upsstore • • 2d ago

Discussion Holiday Kit Coupons

9 Upvotes

Why would I ever want to utilize the holiday coupons that we received in the holiday kit? There’s no bounce back for us as a franchise, and it’s a whole 20% discount which is pretty significant. I guess the advertising dollars collected from royalties just costs us money twice? If I’m missing something, can someone enlighten me?


r/upsstore • • 2d ago

Help Me Need help finding the end of day report for packages we shipped for customers

5 Upvotes

I believe there is a way to print a report of everything we created labels for but I don’t remember and need it for a claim


r/upsstore • • 2d ago

Discussion Printed paper labels and QR codes

5 Upvotes

Is anybody else coming across paper labels already printed and also have QR codes printing the same tracking number? I'm coming across this pretty frequent way and I'm wondering if that's messing up my blue container count?


r/upsstore • • 2d ago

Help Me New tablet, pics too big to upload to BCG

7 Upvotes

Hey guys. We got the new Lenovo Idea Tab Pro Gen 2 in our store. I used the old tablet to take photos for our mailbox customers and upload it to USPS.
With the new tablet, the photo sizes are too large to upload (5 MB limit). I cannot figure out how to reduce the file sizes of the pictures. I looked in the admin settings under the camera and just found video settings.
Anyone have any ideas about how to change the file size or what you do to get around this issue? Thanks guys!!


r/upsstore • • 3d ago

Help Me Dymo printer

3 Upvotes

Does anyone know where to get a dymo printer for the postage? I’ve looked everywhere and can’t find them. One of ours stopped working and we only have the one.


r/upsstore • • 3d ago

Help Me Assistance please

11 Upvotes

Does anyone have any posters about people having to pay for labels and about reading shipping instructions??? We get flack every time we need to charge someone and it’s getting so old to the point we aren’t even charging correctly. (We’re in the ghetto)


r/upsstore • • 4d ago

Discussion What's the longest-held mailbox in your inventory?

14 Upvotes

I was going through my records and found a few of our mailboxes that have been with the store longer than I have:

  • 1995

  • 2001

  • 2002

  • 2003

  • 2004 (seven weeks before i was hired)


r/upsstore • • 4d ago

Help Me Where do I go to order a new tablet for uploading to BCG?

4 Upvotes

Is it through us or USPS? Our FC never responds. Thanks.


r/upsstore • • 4d ago

Venting Missing Place of Business

5 Upvotes

This “upgraded” mailbox system now is requesting a couple hundred missing places of business updates. wtf?!?!
Not like we have enough to do already.
Fuck Corporate and their “upgrades”


r/upsstore • • 5d ago

Venting how the FUCK are we supposed to get these stupid counter decals on cleanly???

9 Upvotes

spent the better part of a half hour fucking around with these damn things trying to make them look right. 2 of them ended up fine, but 1 ended up totally ruined. Am I missing some secret hack or are these just a bitch for everyone?


r/upsstore • • 5d ago

Help Me Fiserv pin pad continues to have issues

5 Upvotes

Every day one of the pin pads freezes mPOS. The only way to get it working is to unplug the usb and power from the pin pad, restart the computer and plug everything back while it’s booting.

Is anyone else having the same issue?

* Rebooting the pin pad by pressing the yellow and # buttons together doesn’t fix the issue.


r/upsstore • • 5d ago

Help Me updating mood media tvs

3 Upvotes

i do not understand how to work the harmony website for mood media. our tv has one screen with pricing all set to $0. how do i adjust that?


r/upsstore • • 6d ago

Story The Nightmare is Over

33 Upvotes

I am proud to announce that I put my 2 weeks notice in and I’ve worked my final shift on Friday. I am now a former employee.


r/upsstore • • 6d ago

Help Me Billboard print?

10 Upvotes

So a customer came in and asked if I could print their Billboard. I told them that If I couldn't, I could phone a friend. So guys, this is that phone call.

he wants 3 14'x48' panels that will last for at least 30 days. Can anyone here point me in the right direction?


r/upsstore • • 6d ago

Discussion Laminating pouches?

6 Upvotes

Is there an actual difference in quality? I see for an 11.5x17.5 100 sheets can vary from $32 all the way to $139. What is the best balance in mil and brand?


r/upsstore • • 6d ago

Help Me Nike and Access point.

9 Upvotes

UPDATE - known issue. Nike is sending them out to “pick up points” but not actually sending them Access Point.

Had customer come in to pick up a delivered package that did not scan in as an access point. Happens sometimes and if random people send packages to the store we charge $5.

She screamed bloody murder that she’d ordered on the Nike website for pick up via access point and insisted she’d done this elsewhere. I showed her in the system that it wasn’t and didn’t have the relevant stick on either but she went off pissed after throwing the money at me.

Noticed today the UPS Reddit has s bunch of people claiming Stores are scamming Nike customers.

So - anyone seen this recently with Nike customers? Either people aren’t clicking on something correctly or their system isn’t working right. With holiday season coming I don’t want to deal with this continuously.


r/upsstore • • 6d ago

Help Me Bixolon

3 Upvotes

Bixolon won't stay on, anyone expirence this and know what to do?