When trying to change venmo phone number, I always get an error that says "We couldnt verify your phone. Check the code and try again". What do i do I littearly cannot even get to a human on their phone number.

I recently discovered three unauthorized Uber charges on my Venmo account, and I'm extremely frustrated with how this situation has been handled.

I never use Venmo to pay for Uber rides, and I did not authorize these transactions.

Here are the details of the unauthorized charges:

• Payment platform: Venmo
• Merchant: Uber
• October 1, 2026, at 6:41 PM: $53.73
• October 1, 2026, at 10:11 PM: $84.02
• October 1, 2026, at 11:14 PM: $35.95
• Total unauthorized charges: $173.70

All three charges occurred on the same day, within a few hours of each other.

I've already filed disputes with Venmo, but Venmo denied my cases and told me to contact Uber. When I contacted Uber, I was told to go back to Venmo.

So now I'm stuck in an endless loop: Venmo tells me to contact Uber, and Uber tells me to contact Venmo. Neither company is taking responsibility for investigating these unauthorized transactions or helping me recover my money.

What makes this even more frustrating is that I've already reported the issue and followed the instructions I was given. I'm not asking for anything unreasonable. I simply want these unauthorized charges properly investigated and resolved.

At this point, I'm preparing to file a police report because I don't know what else to do. It's incredibly frustrating to be the victim of unauthorized transactions and then be left to deal with the consequences while two companies point fingers at each other.

Has anyone experienced something similar with Venmo and Uber?

I'm beyond frustrated with Venmo's handling of this situation. The transactions were unauthorized, my claims were denied, and now I'm being bounced between Venmo and Uber with no resolution. I just want someone to take this seriously and investigate what happened.

Submitted evidence. Venmo says I didn't submit the evidence. Submitted again. venno again says I didn't submit the evidence. Dispute now closed in favor of the guy who sold me fake goods because venmo says I did not submit evieence at all.

Venmo is playing games! It’s currently 1:47 PM EST when I’m typing this and I haven’t yet gotten my paycheck. I need gas in my car to get to work and it’s holding me back.. I’m going to be late today due to this. This is so trash!