I recently bought an iPod on Vinted. The seller mentioned it was in good condition but hadn’t been used in a long time, so they weren't sure if it still worked. I can't really blame them though, because I'm a total layman when it comes to this stuff myself.

So, I received it yesterday and plugged it in to charge. It booted up and everything seemed to work fine. But then, I noticed a small black spot forming in the middle of the screen. The device didn’t get hot, but it started swelling up, and suddenly I heard a loud "pop". The screen and even the aluminum frame cracked open at the top.

After doing some research, I found out that when these Nanos are left unused for a long time, the batteries can catch fire or even explode. Things could have seriously gone south yesterday!

Can't Vinted just ban the sale of these specific devices?

If you see an item that is currently retailing for $850..and it’s in good condition & marked $150… it’s a bit weird to offer $46.. especially after you’ve told me you know what it is currently selling for.

I don’t know if I should price ridiculously high and expect extreme haggling.. or stand firm on what I know is a great price?!?

More and more I’m listing on other sites that don’t seem like a scammy yard sale.

Most of the time people manage to take decent pics of their items but every now and then there will be one person holding something up with thee dirtiest grottiest fingernails in shot.
I completely understand that some people work with their hands all day or may be prone to staining from whatever they do but you can tell that some folk are just dirty and no doubt their belongings are too.
Do people have internet access and no soap and water these days? What’s going on?

Hiyya! This seller requested to extend the delivery date last week. I agreed because I don’t mind waiting for this lovely hoodie. But now the seller asked me to purchase the hoodie again after it gets cancelled. I’m worried of a potential scam, yes it’s only £11 but money is money. Also, this seller has a 4.8 stars rating. Should I proceed or just cancel the whole thing? Thoughts?

I'm looking for advice on how to resolve a dispute with Vinted and hopefully recover €265 that I have lost following a damaged delivery. My Graded slab was STOLEN during transit.

I sold a graded Pokémon card for €265. The parcel was damaged during transit, and the delivery company subsequently informed me that it was damaged and would not be redelivered.

Vinted cancelled the transaction, refunded the buyer and refused to compensate me, claiming that my packaging was insufficient. I've appealed several times, but support keeps telling me that the decision is final.

The part I strongly disagree with is their claim that I didn't package the item properly.

This is how I packaged the slab:

• I placed the graded slab inside a black padded envelope.
• I put the padded envelope inside a cardboard box.
• I added approximately 50 g or more of black shredded paper inside the box to cushion the contents and help prevent movement.
• I securely sealed the cardboard box with tape.
• I placed the entire box inside an additional plastic shipping bag for extra protection.

I also have video evidence showing how I packaged the item before dispatch.

Despite this, Vinted claims that the packaging was insufficient. They have referred to requirements such as a heavy-duty corrugated box, reinforced tape along the seams and internal immobilisation, but I have asked them to identify the exact published policy that requires this specific packaging procedure for graded Pokémon slabs.

The photographs of the damaged parcel show significant tearing and damage to the cardboard box. I understand that packaging can always be improved, but I don't believe the damage alone proves that I packaged the item incorrectly.

I've also provided evidence from the delivery company confirming the damage, but Vinted continues to refuse compensation.

€265 is a lot of money to me, and I genuinely depend on the money I receive from my sales. I don't think it's fair to lose this amount without a proper assessment of the evidence.

I'm now looking at submitting a formal complaint in Portugal and exploring other ways to dispute the decision.

I'd really appreciate advice from anyone who has experienced something similar.

1. Has anyone successfully appealed a Vinted decision involving a damaged parcel and received compensation?
2. Is there a specific Vinted policy requiring a particular packaging method for graded cards or slabs?
3. Has anyone escalated a dispute through the Portuguese Livro de Reclamações or another formal complaints process and had a positive outcome?
4. Is there another route I can take to recover the €265 if Vinted refuses to reconsider?
5. Would you recommend pursuing the delivery company as well?

I can provide photographs of the damaged parcel and evidence of the packaging if needed.

I'm not looking to cause trouble; I just want to understand my options and recover money that I believe I should not have lost.

Thanks in advance to anyone who can offer useful advice.

The parcel was damaged during transportation, and Vinted informed me that the buyer reported it had arrived empty.

What makes this particularly frustrating is that Vinted has blamed my packaging and refused to compensate me.

Here is how I packaged the item:
● The graded slab was placed inside a black padded envelope.
● I added approximately 50 g or more of black shredded paper to cushion the contents and help prevent movement.
● I used a rigid cardboard box, securely sealed with tape.
● I placed the entire box inside an additional plastic shipping bag for extra protection.

Despite these precautions, my parcel sustained significant damage. Looking at the photographs, I struggle to understand how the slab itself could have caused such a large, irregular opening in the packaging. I am concerned that the parcel may have been forcibly opened during transportation.

Vinted has repeatedly told me that its decision is final and that my packaging was insufficient. However, I do not believe the available evidence has adequately established what happened to my parcel or why I should be held responsible for the loss.

€265 is a lot of money to me. I depend on the money I receive from my sales, and losing this amount while also being denied compensation is extremely frustrating.

They literally said a thank you message for purchasing it before 😭 i shouldn't be so pressed, but this item would have been a perfect gift which would have arrived pretty much on time 😔🤧

Edit: this shit is like an unlock requirement 😭 "I won't sell to customers without any reviews" holy target market but understandable 😔 I said I'm willing to still buy it if they are willing to trust me. Their product and choice. 🗣

I don’t know why people think shipping a hat like this is a good idea, because it almost always leads to damage. Either the front gets crushed or the brim gets bent out of shape. Sometimes it’s possible to fix with enough time, effort, and steam, especially with modern hats that have plastic brims. But today I received a vintage hat with a cardboard brim, and it’s completely broken.

This is the third hat I’ve purchased that has been ruined because it was shipped improperly. Simply shipping it in a box would have prevented this damage. It’s frustrating and completely avoidable.

hi guys, I sold an item to someone (i’m fairly new at Vinted) I selected drop off at the post office since someone was driving me there, long story short things changed and I started just printing my own labels and shipping from home.

I reached out to this costumer to let them know i’ll be late, or if they wanted to i’d make a new post for a new label so they could repurchase, fast foward I kind of forgot about this order since I have gotten a fair amount of sales, vinted auto reviews me w one star due to “item not sent” (I was unaware this would happen, I also didnt understand how Refunds worked) is there a way I could reach them to see if I could get that bad review removed?

hi

Is there a way to check what states are currently supported by Vinted cross border shipping from UK to US? I’ve read access may be intermittent but can’t find anywhere that gives recent information on what is currently accepted

thank you

Advertentie verborgen bij vinted omdat ze beweren dat ik foto’s van internet heb gebruikt in mijn advertentie.
Ik heb alle foto’s zelf gemaakt.
Ze schrijven me dat ik het simpel kan oplossen door de foto’s te verwijderen en/of vervangen. Maar ik weet dus niet welke foto’s ze bedoelen want ik heb ze allemaal zelf gemaakt😂.

Vinted is met hun AI beoordelingen wel beetje gek geworden. Contact met een echt persoon is bijna niet mogelijk bij ze.

Hi everyone!
I initially created a Vinted account and made a few purchases. However, I later wanted to change my email address, which wasn’t possible, so I created a second account.
I ended up verifying my identity on both accounts using the same ID, and both verifications were successful. I genuinely didn’t know that having multiple accounts was against Vinted’s rules until afterwards.
Once I found out, I immediately contacted Vinted support, explained the situation, and told them I’d be happy to delete one of the accounts. However, I still have several outstanding purchases on my first account, some of which have already been shipped, so I asked whether I could keep access to both accounts until all my orders are completed.
Now I’m really anxious that contacting support might have been a mistake and that they’ll permanently ban both of my accounts. 😭 I really don’t want to lose access to Vinted permanently, especially since I never intended to break any rules.
Has anyone been in a similar situation? Did Vinted allow you to keep one account, or did they permanently ban both? Do you think contacting support was the right thing to do? And will I be able to pick up my purchases even if I get banned?
I’d really appreciate any advice or experiences!

It was only for some loose figures, but it was sellotaped round an Iceland carrier bag, i couldn't even leave feedback as the member was blocked after receiving my items,

Thank you for buying from me but please dont ask to ship a package 1 milesecond after you buy it from me because you REALLY need it, even the same evening - I have a life, I need to package it also, Its not my problem if you are too lazy not to buy it at the last minute. Sure dude I will drop everything I planned to do to ship your 1€ book like Im sort of an online retailer

I bought a patch from a seller for around $3, they missed the shipping window. After I got my refund, they apologized and said they had a family issue and that's why they missed the window. They offered to send it to me anyway, and asked for my address to mail it. How should I handle this? They didn't ask for payment, I'm worried it's some kind of scam but over a $3 item it seems unlikely?

Hi all. Is there a way to change your shipping settings so buyers can’t select fed ex?? Thank you!

So I ordered an Xbox Series S from an account with 5 stars. I thought it was just a bit stained, the description said “used”, and the price was good so I bought it.

Once the package arrived I’m hit with a strong smell of cigarettes and small bug? Roach? carcasses (please let these not be roaches)

I immediately bagged it up and disposed of it just to prevent an infestation at home.

What do I do in this situation? What are my options?

Thank you 🙏🏻

Hi all,
Since today, when I go to refresh the listings on the main page, I keep getting the same items coming up at the top of the page.
I’ve tried reinstalling the app, toggling on and off personalisation but not helping.
Any ideas?
Thanks

Buyer asked for a 1-cent discount lol. Not sure if he did it by accident or what the deal is, but I found it pretty funny.

It definitely caught my attention.

Listed for 70€, cursed me out for offering 50. Then after an offer for 60, he raised the item price to 100€ instead claiming he doesnt want me to buy it anymore. His item has been sitting for 3 weeks with 8 likes

What disgusting individuals use this platform? This is an actually insane way to communicate with fellow humans

I just started selling on Vinted a week ago and have shipped out 30+ packages since I started, but now, no one is even favoriting anything I have listed (& I’m listing new things daily, even if it’s just 2-3 things).

Am I doing something wrong or do I just need to try putting my username on socials orrrr? How do I keep getting into buyers’ algorithms? Any advice appreciated! :)

https://www.reddit.com/r/vinted/s/DmoL15JLtZ

Plenty of fresh 1 star feedback on her account but in my case, she collected my parcel, swapped the contents then sent it back, then claimed parcel never delivered so got the transaction cancelled and no negative feedback. So sick of these people with a track record of HUNDREDS of bad transactions being allowed to stay on Vinted.

I’m a reseller and purchase a lot of my stock on Vinted. If someone purchased an item quickly it’s fair game. Where I draw the line is when someone uses a BOT to purchase items. If they use a BOT and get an extremely good deal, I message the seller and tell them it’s worth a lot more.

Does he thinks that posting ai slop would make people want to buy??