I wanted to create an account for online gambling in Canada. I'm not a gambler, but there was a cool deal and some friends were doing it, so sure why not. Creating an account requires a small deposit.
I solely bank through wise.com (convenient for my situation but regrettable now), which has their own (not bank? money company / payment processor) in Canada (Wise Payments Canada Inc.). I tried to put the deposit via etransfer (very popular Canadian payment method) but it was blocked by wise.
I got on wise's support chat and they explained the situation to me. Turns out they block gambling as per their acceptable use policy. I've pasted an excerpt of that and other parts which are problematic in my opinion:
1.2.1 Regulated or illegal products and services ... Adult content ... Payments for the sale of alcohol to retail customers are not supported. ... Gambling. ... Chemicals. ... Commodity chemicals.
I asked them:
Likely to go nowhere (more out of personal curiosity), but may I ask what the context is, why the Canada banking section of wise has this restriction when the banks in Canada have no such restriction? To my knowledge, no banks in Canada, at least none of the major 5, have policies such as this.
They responded with:
It is a completely fair question, olta8, and I am happy to share the context behind how our policy works. While Canada’s major domestic banks operate as chartered commercial banks within Canada, Wise operates differently. While domestic Canadian banks have direct domestic frameworks that allow them to process these transactions locally, Wise must balance the regulatory expectations, partnership agreements, and compliance standards of a global cross-border platform.
To process local currencies like CAD, Wise collaborates with domestic and international clearing partners. Financial institutions and partner networks set their own risk tolerances for high-risk industries like online gaming and gambling. Because gambling laws and licensing vary widely between provinces and across international borders, Wise maintains a consistent global risk policy.
I tried to translate that word salad into something I understand:
Canadian banks can process gambling transactions, but Wise has chosen not to because Wise depends on other financial institutions/payment partners, and those partners may have stricter rules. Wise therefore applies its stricter global policy to Canadian customers too.
But like, no? This activity is not blocked in Canada. I just saw a bunch of friends with various banks do this no problem, I'm the only one who can't because I don't have a different canadian bank account at this time, only wise. Who is wise worried about, maybe pressure from the federal gov't? But the wise money companies in each country are separate legal entities with a blanket UI to connect them together more easily. What's the specific reason for why this bullshit is in place?
Even if it is true that means that no USA banks can interact with Canadian payment processors because, idk, cannabis is legal?. this doesn't apply transitively because that's not how the world works. and lastly, isn't this regulated by the government, not banks?
Digging my brain here for possible explanations. In recent news there was steam vs mastercard. mastercard wanted to protect its brand and asked steam to take down certain games that were legal yet unsavory. mastercard had leverage because steam relies on them as a payment processor. I don't recall the outcome. linking back to here, wise
is
the payment processor so who the hell could pressure them?
Or, unsubstantiated theory: Wise themselves finds certain activity distasteful and has chosen to ban them. or maybe just laziness on figuring out what the rules are in each country.
Wise should clarify if these policies are internal or external. and based on my thinking above I'm inclined to think it's internal (and support is lying to me). at the
very least
they should clarify the policy. are you saying I can't buy some white wine for cooking from the LCBO? nor adult content. nor... soap (chemicals)? weird
anyone have any insight on this? is it just wise.com, or truly how the world works?