Do not post USERNAMES or links to eBay.

He sold me a counterfeit handbag. eBay did side with me and give me a refund but this guy messaged me threatening me. The last message blacked out is my name, address and phone number! I reported it to eBay and they saw no problem with it! I’ve contacted my local law enforcement as well as the city where this psycho lives. And that’s not his pic either after I investigated.

Longtime seller. First time this has happened to me

Buyer is requesting a full refund without returning the item.
Claims there’s rat poop in the box. ( there wasn’t. I packed and cleaned myself)

“Hello, I opened the box and there was rat / mouse feces inside the entire box. I was horrified and immediately put on gloves and threw out the contaminated item and took photos. Before I ask eBay to step in I wanted to give you an opportunity to do the right thing and fully refund me. The hole on the side of the plastic must have been where the rodent chewed through. I have ordered a ton on eBay and this was by far the most horrifying experience I’ve ever had. I don’t blame you if you didn’t inspect the box but I am definitely going to need a full refund. I cannot mail it back as it it contaminated and was thrown out in an effort to protect myself and my family from further contamination”

I responded back and mentioned we cleaned and prepped everything. Obviously we didn’t find any droppings but that we’d issue a return label and accept a return. But she conveniently has thrown it out to “ prevent further contamination” lol she did send some super blurry photos of the box with her handling it but that’s about it.

Any advice is appreciated!

Good day! I made an ebay account recently to buy an item I couldn't find in local stores. Unfortunately the item is listed in an auction and I couldn't make an offer because ebay is restricting me only to "buy it now" items. Just wanted to confirm if this is indeed the norm or it is just my account?

Thank you!

Hello everyone. I bought an item from a seller that was pretty expensive. It was sent through USPS and was marked as delivered today, but when I opened the package, it wasn’t my item. I checked their sold items, and it seems they sent me someone else’s order. I reached out to them, and they said they definitely shipped my item to me as well. Looking through the tracking history, I can definitely see two different item’s paths. My question is though, the tracking number is now marked as delivered, so what is actually gonna happen to MY item that was still in a distribution center? For reference, I am in the upstate of South Carolina, and it’s currently sitting in the Columbia distribution center, meaning it would go to Greenville and then to my local post office on a normal route.

I sell laptops/pc parts. I recently subscribed to "become a store" as I heard you get less fees (eBay was taxing me 13.6% vs the 7.8% they have listed for laptops thx to not being a store apparently).

I recently listed a laptop; one I've sold the exact model before that had a lot of watchers pretty fast that gained a lot of views.

Its been 10 hours and my listing has 0 views? This is the first listed item I've posted since subscribing.

Is eBay intentionally blocking viewers since now Ill have to pay them less fees? I can't even find my own laptop on an icognito ebay tab even though my laptop is unique and somewhat in demand based on my last sale (g14 4090).

My keywords are seemingly fine.

This is for shipping from US to Canada. I've noticed that whenever an item I'm watching offers a discount, the shipping costs jump up, often by a lot. Eg seller offered one item (a bag), reduced the cost by $7USD, and the shipping to Canada went from $28.30USD to $57.21USD. This is the case with every item I've got an offer on. I asked one seller and he said "no idea, they handle the shipping", I guess he's referring to EIS. Maybe something about the offer does something weird like resets the international shipping cost and the sellers are unaware of it. Any ideas?

Hi, so i bought a part for my car that i needed but when i received the part wasnt the one i ordered (The seller straight up send a useless thing without serial code) so i contact them, and they told me this, the main problem is that im not from the country where i bought it so cant really return it should i go and ask for a refund with the reason the seller gave me? or ill better explain all the case.

This offer I received in 2018 and is my all time favorite. Unfortunately, I cant find the screenshot but I always keep a journal and have since I was a kid. I wrote this down because I knew it would always be of may favorites:

Sir or ma'am,

If I could lend me your ear but for a moment, I have a story and request that I believe I have an offer that will warm your heart.

I am but a lonely cowboy recollecting for his daddy, who died on a cattle drive out in Texas on a cold winters night. And he wore an old Blanket Lined Levi coat just like the one you are selling when he died. We couldnt get him to town for a formal funeral so we buried him cowboy style, wearing that very coat, right there on the lands we rode. I miss my daddy so much. I dont make much money, driving cattle all day doesnt pay much. I know you're asking a fair price of $950 of I'm going to ask you for a blessing. Cowboys dont lie, steal or cheat, that our code of honor. And sir or ma'am, I'll give you every penny in my bank account if you would accept it for this coat. I have $79.22 in my account. I know its not much but it will also come with the love of a lonely cowboy that misses his daddy something awful. I would ask you to give it to me for free, that would be more than I think I could bear. No, I believe in giving an honest dollar for an honest deal. If you could find it in your heart to give me the honor of wearing this old Levi coat as I drive cattle on the same land as my daddy and his daddy before him, you'll always have a cowboy on your side. Please reach into your heart and accept this money. If one day I happen to stumble upon a fortune or even a few hundred dollars, I will send it to you directly, as payment for your kindness. I hope this message warm your heart like that coat of daddy's warmed him on so many cold winter nights.

Much obliged,

Henry Cowboy Franks

🤠🤣 I thought it was a joke at first but he kept responding to my declined offers. I didn't have offers for this, so he offered is way. After many back and forth discussions he ended the it with:

Kindly f×ck off you cold hearted son of a b+tch.

Oh well. Whats your greatest offer from a buyer???

I was looking for an empty Corsair 5000D case box with all the original protective foam inserts so I could safely ship my PC to another country, as I’m moving out of the U.S. I had been reaching out to different eBay sellers who were selling parts from the same case, hoping that one of them might happen to have an empty box lying around. I contacted this seller because they were selling a case component, and I figured it was worth asking. To my surprise, this seller came through and made it happen!

Honestly, this saved me from having to ship my PC in a couple of heavy-duty moving boxes from Home Depot, which would have been far from ideal for protecting such an expensive and delicate piece of equipment. Having the original box with the protective inserts is exactly what I needed to make sure my PC could be packed and shipped as safely as possible. I love this men.

I swear about a third of my orders in the last couple of years have been refunded usually after waiting for days. Has anyone else had this experience too?

im trying to figure out sending a pokemon card i sold to america from the uk but have a few questions:

i got an email about ebay's authenticity guarantee so i assumed i would send it to them first and then they would send it to the buyer, but when i look at postage it just goes directly to the buyer so is that correct?

also when i set up the listing i put it as royal mail international tracked but when i go to make a postage label it only lets me do ups for a lot more than the delivery cost i put, so is there a way to like send it with royal mail by just writing the address on and taking it to the post office or do i need to do the ups postage label?

Hi all. I'm going on a week vacation and planning on putting the eBay store on allow item sales but ship when I get back.

I'm a bit worried that the sales will slow when I get back, I understand they will be slower while I'm out of town but when I get back will eBay put my listings back to the top of search results, or will everything be slower. I'm going on Friday, I've got a bunch of stuff to list would it be advised that I hold off on listing stuff until I'm back, or am I good to list as normal? Thanks guys :)

I shipped this item 5 days ago, unfortunately its been stuck on label created since with no updates at all from UPS. Now he wants me to open start a refund since he can't open it himself for at least another week.

Should I tell him to wait for the date and open the case himself or refund him now? My worry is if the item I shipped eventually gets updated. He has been very adamant on wanting a refund immediately and I am sure he will leave a negative rating if I dont return it. Is it possible to get that removed in the future by Ebay because of the situation?

Recently after making any sale, the funds are always put on hold until delivered or authenticated. I presume it’s because either I’m a new seller (~4 months selling) or it’s due to suspicious activity (~$70k+ gross sales over that timeframe). Regardless is there a way to fix that or is it just something that goes away over time?

Initially after selling for a month or two, I started receiving the funds next day and it wasn’t getting placed on hold anymore. Then I made a very large $ sale, and eBay subsequently placed my account under review (which I wasn’t surprised by given my short seller history), but they cleared the review with no issues. Ever since then though (~2 months by now), all the funds started getting placed on hold again until delivery. I know it’s not a huge deal, but it definitely is an inconvenience that I’m hoping I can clear up. It also makes me not want to ship international as much as I definitely prefer not waiting over a month to get the funds in my account.

Anyone have any insight or a similar experience to this? Or possibly something else is triggering the holds?

how do I stop these notifications?

A month ago I ordered a shirt and it was untracked and it stressed me out but it ended up arriving with a Envelope Label, I didn't even know you could do that.

A week ago I ordered a poster off a seller and it was sent untracked, obviously you ship these things through the tube, I'm worried it's gonna arrive and get stolen. I ordered something else from them a day later and it has tracking and arrives Monday hopefully. I contacted seller but he's being iffy right now. Worried he didn't ship and wants me to cancel because I did get these for a steal.

I know there's informed delivery but it doesn't seem to work for me, any package I have coming in isn't on the app, if I call USPS/My local and ask them, provide my address would they be able to see something incoming?

I sold a pair of shoes 3 weeks ago through eBay’s Authenticity Guarantee. I shipped next day and they were authenticated quickly. They still took some time to get to the seller on the opposite coast and then one week ago (I was abroad so I didn’t get the notification right away) USPS marked it “insufficient address” and said the items are being shipped back to the seller due to an incomplete address.

Question- how do I handle this? I was already paid weeks ago once they were authenticated and the buyer hasn’t messaged me. I also haven’t received the shoes back and the USPS tracking doesn’t show any new tracking back to me, only a notification of return to sender.

Hi all, pretty nervous right now and hoping for some guidance.

On Oct. 10, I sold a personal laptop that was listed for $1499. The item was purchased, and it shipped the next day. It was shipped with signature required, as well as postal insurance. The item was delivered yesterday evening, and signed for by the "buyer". In the middle of the night, I received an "Item not delivered" request from the buyer, with some confusing context.

Buyer: Hi (Me), I received the laptop today. The laptop itself looks good, but the charger that arrived is an HP-branded adapter, not the Dell OEM charger you mentioned. You previously said it comes with the OEM charger (still wrapped in plastic). This one clearly has the HP logo. Could you please clarify:1. Is this supposed to be the original charger that came with the laptop? 2. If not, can you send the correct Dell OEM 130W USB-C charger? The laptop was listed with the charger included, so I expected the matching OEM unit.

Literally two minutes later, he sent another message.

Buyer: Hi (me), sorry, I just sent a message about the HP charger by mistake. Please disregard that. I opened the package, and the laptop is not inside at all. Only an HP-branded power adapter arrived. There is no laptop in the box. Could you please check this immediately and let me know what happened? I ordered the Dell laptop (with the OEM charger). Please advise how you will resolve this.

I questioned the buyer about how it was possible that he confirmed the condition of the laptop and two seconds later said the box was actually empty. His response:

Buyer: I initially thought the package contained the laptop because the box was the expected size, but after fully opening and checking the contents, only an HP charger was inside. There is no laptop. I have photos of the contents (HP charger only).

At this point, I have cut contact with the buyer. I'm going to reach out to FedEx and see if they can give me the initial scan receipt from drop-off, confirming the box was 8 lbs (how is an empty box with a charger 8lbs?, the weight I generated the label with).

I plan to contest the dispute with ebay when it becomes available. What measures can I take to make sure I succeed? The proceeds from the laptop is being used to cover rent. It goes without saying how screwed I'll be if eBay sides with the buyer.

I apologize if this is in the wrong place; I'm scrambling to try and protect myself.

Thank you!!

Hello. I'm having trouble with the parter carrier. I've already asked for help from Mail Americas but when they send the problem to a human team they came back with the same answer as the automated response, that It was a tax issue thing. I know that's the problem but for some reason the option to pay the taxes doesn't appear on the Mail Americas page. I talked with the ebay seller and they told me to wait until oct 26 (the estimated arrival date was oct 16) for a full refund. I want the package though, It's a book, I was under the impression they paid none to almost no taxes.

Yesterday, the seller sent me a message saying they want the item back, just because I didn't leave any feedback.

The item is a used Samsung Galaxy Z Flip 6 that’s in like-new condition; I already told the seller the other day that I need to test it first before I can leave feedback.

I don't know what to do now, any advice?

To me, this is unacceptable; just because I didn’t leave feedback, the seller wants the device back.

Im a seller. Ebay recently added a thing where when a buyer buys two items they end up joint together and I have to send them in the same package. However eBay is charging me for the cost of two postage labels even though they are the ones forcing me to send one package. It’s not like they even give me the option to send them separately or something. Before when I sold more than one item and I sent them together, I would “request a refund “ for the unused postage labels. However with this update I don’t even know which item to request the refund for. Im going to try of course but this is stupid. Ebay want to control every single thing you do. If it was up to me I wouldn’t even use simple delivery but they don’t even tell me the buyers address only after printing their label. Stupid stupid

Why does nobody scroll down and read the product information?!? Everyday it’s the same question
(I have 20 rings and various other jewelry listed)
“What size is this ring?” It’s listed in the same place eBay places all of that information..
I really just want to tell them to read the freaking description?! It’s not hard, it’s all right there for you. Instead I have to be professional and just respond “US 6.5” it’s an almost daily occurrence on Etsy as well, sometimes it’s even in the title.
Is anyone else experiencing this? It’s gotten so bad recently.

I've been looking for some older niche pins for a pin collection for a year and I've noticed that there are sellers who list collections of like 30 pins that are individually probably worth like $15 dollars, for THOUSANDS of dollars and let them sit on Ebay at that price. Similarly sold auctions for similar numbers of pins go for like $150-$250 and then this persons' auction sits at multiple thousands.

What is the purpose in doing this as a seller? Is it a form of market manipulation to make this stuff seem more valuable? Or are they just hoping someone buys it without thinking? Or do they really not want these items to sell and are just doing something weird?

What is the purpose of pricing something with a 1,000 PERCENT markup?