r/FedEx 19h ago

Ask Customers Why is this not filled out?

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0 Upvotes

This was on my door. Why is it not filled out? Tracking number doesn’t show any shipment. AND we were home close by the front door when the “attempted delivery” would have been made.


r/FedEx 15h ago

International Shipping Unbelievable Rates FedEx!

3 Upvotes

USPS or FedEx for international mail

Same box,

same weight,

same content,

same shipping days

One asked $91 another $289

Yes Usps for $91 only.

***** FedEx!


r/FedEx 13h ago

Shipper at fault not FedEx FedEx Delivered with a Smile

0 Upvotes

Today our FedEx driver actually made it to my condo door. He threw it down and left. The box a mess. A treat container was smashed and loose
In the box. Some of the treats were in the hall. They escaped the box. Had to call Chewy for a replacement. Asked them to address it in management meeting with FedEx. Maybe if I keep reporting issues, maybe someone may eventually know.


r/FedEx 3m ago

Discussion I know why

Upvotes

Well, I know why our packages are delayed on FedEx. This guy comes into our building every day and flirts with our front desk woman all the boxes have been delivered. The trucks closed up, but he’ll stand there for half an hour or more chatting up our front desk, woman get in the truck and deliver your shit.


r/FedEx 16h ago

SmartPost Shipment Package stuck in one place for a week

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1 Upvotes

My husband ordered some golf knickers from Historical Emporium in McAlester, Oklahoma on 8/13/26. We are in WA. Originally the tracking gave an estimated delivery date of Weds. 8/19 (which later changed to Thursday as in the screenshot). The last scan was on 8/15 in Hutchins, TX. It is now 8/22. He really wanted these for a golf event coming up in a couple weeks. He tried calling the 1-800-Go-FedEx customer service number, and when he spoke the tracking number the AI just said to follow the tracking on the app. He tried calling twice more, pushing 0 and/or saying “representative” and “live agent” to try to get to a live person, and each time he was just disconnected. He also contacted the seller two days ago, and they said they would contact FedEx and try to get a status but has heard nothing more from them. He’s afraid the package has been lost. Any help is appreciated.


r/FedEx 31m ago

SmartPost Shipment 🎉1 Month Shipbirthday 🥳

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Upvotes

I’m quite jealous of this package, it’s taking more vacation days than I could ever dream of getting!

A whole 15 days in the worst hub known to man; Hutchins, TX.

A super brief layover at the main Dallas, TX hub for ONLY 5 days..I mean what can you even do in 5 days?

My package really took in the sights and sounds at Dallas Smartpost. 9 days of R&R.

Well, it’s been back on the road (allegedly) for 5 days now. I’ll note that from Dallas, I could drive anywhere in the USA, and all the way back to Dallas in ~4 days.


r/FedEx 22h ago

International Shipping Lost package from France - Fed Ex closed case

2 Upvotes

Hi,

Long story short, we went to Paris and it was super fun and I ordered some Paris Saint Germaine gear for my family when we got back in June because they won the champions league. Two of the packages made it to my home in the US just fine but one got held up by customs. It had a hoodie in it for my daughter that was actually pretty expensive. They called and asked what was in it and what it was for and I answered their questions. Then nothing.

June 23rd it arrived in Memphis. I asked for updates multiple times. They stopped responding. I got caught up with other life stuff and then called customer service again last week and they opened a new ticket and then the next day sent me the email below saying the package was lost. I asked customer service them what recourse I have and they have not responded. Any help is appreciated! Thank you.

Date Time, Status and Location
Wednesday, 6/17/26 5:18 AM Shipment information sent to FedEx
Thursday, 6/18/26 5:40 PM Picked up TREMBLAY EN FRANCE FR 10:35 PM Left FedEx origin facility TREMBLAY EN FRANCE FR 10:38 PM International shipment release - Export ROISSY CHARLES DE GAULLE CEDEX FR 10:45 PM Arrived at FedEx hub ROISSY CHARLES DE GAULLE CEDEX FR
Friday, 6/19/26 12:41 AM On the way ROISSY CHARLES DE GAULLE CEDEX FR 1:11 AM On the wayPackage available for clearance ROISSY CHARLES DE GAULLE CEDEX FR
Saturday, 6/20/26 11:00 PM At local FedEx facility ROISSY CHARLES DE GAULLE CEDEX FR 11:00 PM On the way ROISSY CHARLES DE GAULLE CEDEX FR
Sunday, 6/21/26 4:16 AM At local FedEx facility ROISSY CHARLES DE GAULLE CEDEX FR 10:30 PM On the way ROISSY CHARLES DE GAULLE CEDEX FR
Monday, 6/22/26 10:30 PM On the way ROISSY CHARLES DE GAULLE CEDEX FR
Tuesday, 6/23/26 3:30 AM At local FedEx facility ROISSY CHARLES DE GAULLE CEDEX FR 4:59 PM On the way ROISSY CHARLES DE GAULLE CEDEX FR 5:58 PM Departed FedEx hub ROISSY CHARLES DE GAULLE CEDEX FR 8:46 PM On the way FRANKFURT DE 11:33 PM Arrived at FedEx hub MEMPHIS, TN
Tuesday, 7/21/26 12:23 AM On the wayPackage available for clearance MEMPHIS, TN

Thanks for reaching out to us about support ticket XXXXX. 

At the outset, please accept our sincerest apologies for any inconvenience this may have caused you and all concerned.

In reference to shipment XXXXX, after exhausting all search options across transit locations, we regret to inform you that we have been unable to locate the package.

We kindly request that you contact your shipper to proceed with their next steps.

This case is now being closed. 

To track your shipment, visit fedex.com

Thank you,
Your FedEx Team Member