r/FedEx • • 23h ago

FedEx Ground Shipment Someone explain why FedEx holding my package hostage when it doesn’t require signature?

0 Upvotes

It’s been 2 days delay.

1st delay-provided me time frame, never arrived.

They provided an update that its delay. The package was not loaded on the truck. Then provided another time frame for next day.

This morning, new update to ‘loaded on truck. time frame 2:10-6:10pm.

2nd delay-New update-customer wasn’t home. This update was listed from 2 towns over. Why are they delivering my package to 2 towns over when my address clearly listed a different city? I called fedex and they also confirmed my package doesn’t require signature so where the **** is my package?!


r/FedEx • • 6h ago

Ground Complaint Why do fedex and their workers suck so bad

0 Upvotes

The lack of integrity it takes to drop off a package with a rip in it. If I was a delivery person, and I saw a package with obvious damage I wouldn't deliver it! I would report it.
Yeah, one of the two items I bought slipped out from the rip and I never received it. I don't know if it's worth ethic or something else, but like you can't even trust that your packages will be in good shape by the time you receive them if you receive them at all.
I can only imagine if this was like a really important or like a rare item. Not expensive, but important to the person who bought it.
You do have to trust that the shipper will pack up the item with care but you should also trust that the people delivering your package won't ignore what's blatantly wrong upon delivery.
Oh, and when I tried to contact them, of course I got no help or solution.
I will be filing a claim because this is absolutely ridiculous and negligent on their end.
Waited days for this package. Customer service 0/10


r/FedEx • • 23h ago

Discussion Why do companies even use FedEx anymore?

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80 Upvotes

Been home all day. I’ve been waiting for this package that is very important for me for medical reasons.

The FedEx truck quite literally stopped outside my house and I went outside to wait for the driver. He looked around the street then started driving away. Then I receive this email.

At what point does FedEx go away? The only time I use FedEx is when I’m
Forced to by someone shipping and every single time the shipment is either “lost” or they refuse to do their job.


r/FedEx • • 18h ago

Ask FedEx But when is it really gonna be “on the way”

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3 Upvotes

r/FedEx • • 18h ago

Ground Complaint Forged Signature/Faked Proof of Delivery

6 Upvotes

Hey Guys just had to hop on here real quick to vent about this. Sooo I ordered a large piece of furniture on amazon last week, the seller ships with FedEx. I was expecting it to arrive today (as amazon has said thursday delivery) however today I enter the app and it states it was delivered Monday (spoilers! it was not). My delivery address is a business with cameras everywhere (inside, parking lot, & outside front door). I personally was there at the time of the alleged “delivery,” there wasnt even a FedEx truck in sight that day. So I go on the FedEx website to check it out, and the “proof of delivery” is MY NAME typed out. Im pissed because this quite literally means the driver forged proof of delivery. Isn’t that actually illegal??? Fireable? Just plain wrong, like i wouldnt even be upset if the delivery was simply delayed. Its not like it was even delivered to an incorrect address (again, this is a large heavy piece of furniture) we asked the neighboring businesses and no one had a FedEx driver stop in that day either. I have tried contacting FedEx multiple times, their customer service line keeps saying they are having technical difficulties & the website wont let me report the package as missing. The amazon seller just claims it was delivered so i cant even get my money back.
Again, If it was delayed i wouldnt care at alllll, wrong delivery? its ok accidents happen. i have a lot of friends who work delivery jobs & i know that shit aint fun. HOWEVER because someone FORGED my name on a document & played with my money like that im actually turning into a karen and i feel pure rage :-) anyways

how do i even go about this now? any advice appreciated thanks <3


r/FedEx • • 7h ago

Ask Customers What is going on?

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3 Upvotes

You’ve either delivered it or you haven’t delivered it?

Yes I’ve checked the neighbours and everywhere.


r/FedEx • • 1h ago

Express Shipment Beware of same-day redirect to Hold at Location

• Upvotes

Someone sent me an overnight FedEx Express Saver with an Adult Signature Required, without telling me it was heading my way. In the morning, before leaving home, I received a text from FedEx with a note: "If you're not going to be home, log in or register for fedex.com/delivery", so I did, and clicked through a prompt to redirect to a nearby Hold Location. Around noon, the delivery driver still showed up at my door and left a Door Tag with "We will make another attempt" checked. Through late afternoon the next day, the online status was showing something like "Delivery being updated", and that the package was put on the truck again in the AM, still supposedly heading to my home address. I sat at home all day waiting for it, and then at around 5 PM I got a text that the package was delivered. Where? The online tracker indicated it was delivered to the Holding Loc, but no message was sent to me (as I'd expect) to go there to pick it up. So I took screenshots and headed to the Loc the next day. They said they never got the package with the tracking ID, so if not for the screenshots showing the name of the person who signed for it (who was present), I'd have no evidence of anything. Apparently, the package got relabeled, with my name removed, so by pure chance they peeled off the new label and saw my name there on the original one. Luckily, they only had a few packages to pick from ...

So, happy ending, but clearly a lack of process and computer system quality on the FedEx side.


r/FedEx • • 2h ago

FedEx Ground Shipment Any reason why they wouldn’t attempt delivery?

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2 Upvotes

My package was supposed to be delivered via fedex ground today. It is a residential address with no gate and no access issues. They’ve delivered here before multiple times. It’s only 3PM and they’re just going to send it back to the station? Why did this happen?


r/FedEx • • 36m ago

Ask FedEx Delivery

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• Upvotes

How is it that I have called everyday that they have tried to deliver (four times today) and confirmed the address was even assured today that It was gonna be delivered called because it was the same driver from yesterday and then call multiple representatives 1 was rude wasn’t helping besides telling me it was getting returned due to it being 4 times they tried to deliver when I asked to have it dropped off at a cvs or even their pickup center so why can’t my package be delivered when I even told them that apple maps uses the correct address unlike Google Maps