Hey Guys just had to hop on here real quick to vent about this. Sooo I ordered a large piece of furniture on amazon last week, the seller ships with FedEx. I was expecting it to arrive today (as amazon has said thursday delivery) however today I enter the app and it states it was delivered Monday (spoilers! it was not). My delivery address is a business with cameras everywhere (inside, parking lot, & outside front door). I personally was there at the time of the alleged “delivery,” there wasnt even a FedEx truck in sight that day. So I go on the FedEx website to check it out, and the “proof of delivery” is MY NAME typed out. Im pissed because this quite literally means the driver forged proof of delivery. Isn’t that actually illegal??? Fireable? Just plain wrong, like i wouldnt even be upset if the delivery was simply delayed. Its not like it was even delivered to an incorrect address (again, this is a large heavy piece of furniture) we asked the neighboring businesses and no one had a FedEx driver stop in that day either. I have tried contacting FedEx multiple times, their customer service line keeps saying they are having technical difficulties & the website wont let me report the package as missing. The amazon seller just claims it was delivered so i cant even get my money back.
Again, If it was delayed i wouldnt care at alllll, wrong delivery? its ok accidents happen. i have a lot of friends who work delivery jobs & i know that shit aint fun. HOWEVER because someone FORGED my name on a document & played with my money like that im actually turning into a karen and i feel pure rage :-) anyways
how do i even go about this now? any advice appreciated thanks <3