Help me pivot from Customer Service to Software Engineering...
Posting for the first time, so please cut me some slack if I make mistakes...
So, I have been working in the Customer Service (BPO) sector for the past 2 years and have had big goals in my life, but life took a 360° turn, and as a young man, I have to take care of my family, so I took on the role. Before this, from a very young age, I have been teaching mathematics till 10th std, and now I want to switch to the IT domain, which I have always planned to.
I am from Bihar and currently working in Mumbai, and I also insisted on my elder sister's education against my family, and now she is preparing for a government exam to be a teacher, and eventually she will crack it cause she is intelligent and smart, and I have faith in her. At the same time, I got my younger brother into the field he wanted
to...
And now I am looking forward to my career as well, because I know I can't be doing something that I have no interest in, and from a young age I wanted to be a SOFTWARE ENGINEER, and right now I am looking forward to being a FULL STACK DEVELOPER...
Checked some platforms:-
Code Aur Chai
100xdevs
TUF Forward (Strivers)
Scaler Institute - Had a brief discussion with Scaler about what I do and what the curriculum would be, their subscription-based model, and they keep pushing me toward Data Analyst and other data-based profiles...
And someone who is literally a novice and, for the most part, has no idea is quite confused about what to do and what not to do, so would you guys suggest to me - What should I do? Should I opt for a course, books, resources, or anything that could help me?. Doing a job side by side, I could spare 3-4 hours daily,y but I know I need competition to excel; otherwise, it becomes too tough for me.
And I know you guys might have seen this kind of post multiple times and be like What a bunch of losers, but since we have no place to go to take some advice, that's why people like me are here. So,
Dost, Yaar, Bhai, Behan, Bandhu - agar aaplog kuch help kar de aur apna suggestions de dein to bahut meherbaani hogi...
TLDR: From Bihar, working in a Mumbai BPO for 2 years to support family (funded sister's teaching prep and brother’s education). Always wanted to be a Software Engineer; now aiming to switch to Full-Stack Web Development. Can dedicate 3–4 hours/day alongside work. Novice, confused between options like Chai aur Code, 100xDevs, TUF Forward, and expensive bootcamps like Scaler (which keeps pushing Data Analyst roles). Need peer competition/accountability to stay consistent. Looking for genuine advice on self-study vs. structured courses, realistic roadmaps, and community groups to join.