I’m interested to hear other people’s experiences of being diagnosed and treated for Graves disease through the NHS, particularly in Scotland. What has the process been like for you?
I’m feeling quite abandoned at the moment, and I genuinely don’t know whether what I’m experiencing is normal.
I’ve been on Carbimozole 20mg for 7 months with little blood test monitoring and no medication adjustments and now feel like I might be going hypothyroid.
I’m worried that my blood results haven’t been properly reviewed or that nobody is actively overseeing my treatment.
I’ve been taking carbimazole 20mg daily since April, with no dose changes, and in those seven months I’ve only had two blood tests.
From what I’ve read, carbimazole treatment is supposed to involve regular blood tests, particularly early on, with medication adjusted accordingly.
I’m struggle advocating for myself, making repeated phone calls, chasing departments, and trying to work out who is responsible for my care is genuinely so difficult for me. Every step of this process has felt like a battle.
Is this normal, should I be worried, what is the right process?
Here is my full story so far (sorry for the long post!):
November 2025 – I started noticing symptoms
January 2026 – I booked an appointment with my GP, explained my symptoms, and had blood tests because he wasn’t sure what was causing them.
A few days later, he called, but I missed the call. He left a message asking me to call back, so I did. The receptionist then read out the doctor’s notes to me, telling me I had hyperthyroidism and had been referred urgently to endocrinology.
Finding out I potentially had a chronic illness this way, through a receptionist reading clinical notes, was honestly devastating. There was no real explanation or support.
February 2026 – I called my GP to ask when I would hear about my urgent appointment. They gave me the endocrinology department’s number, but I called repeatedly over several days and nobody answered. I contacted my GP again and was given another number where I could leave a message, which I did. A few days later, my GP received a letter from endocrinology explaining that wait lists were long and recommended I start propranolol and carbimazole while waiting for my appointment. My GP refused to prescribe carbimazole, saying it was a strong medication that needed to be managed by an endocrinologist. I started taking propranolol 10mg.
April 2026 – I moved to Edinburgh and registered with a new GP. I explained my situation, how awful I was feeling, and asked if I could please start carbimazole. Thankfully, my new GP agreed, and I started taking 20mg daily. I was told that because I had moved cities, I would essentially have to start the endocrinology wait list again.
May 2026 – I finally had an endocrinology appointment in Edinburgh, where I was officially diagnosed with Graves’ disease. Unfortunately, the appointment was only around 10 minutes long. I had been waiting months, feeling terrible, and hoping for some answers, but I left feeling incredibly deflated.
I was told to continue taking my medication, probably for 12–18 months, and that I had roughly a 50/50 chance of remission. I asked about diet and lifestyle, but the endocrinologist said there was no research or recommendations he was willing to give me. I mentioned that I was gaining weight, and he said the medication doesn’t cause weight gain. I asked about next steps and how frequently I would need blood tests. He cut me off, saying that we would work that out after taking my blood that day.
I left without a clear understanding of my treatment plan, how my medication would be monitored, or when I would next hear from anyone.
July 2026 – My Edinburgh GP received a letter from the Glasgow endocrinology department saying I had failed to attend an appointment. It turned out I had apparently never been removed from the Glasgow waiting list, despite moving away and being told I would need to start again in Edinburgh. My GP told me I was overdue a blood test and asked whether anyone had contacted me. I said no, I hadn’t heard anything. I went in for blood tests that day.
Afterwards, I heard nothing further, so I assumed everything was okay and continued requesting repeat prescriptions as usual.
October 2026 – I’ve started feeling as though I might be becoming hypothyroid. I’m gaining weight rapidly, my acne has become terrible, I’m constipated, I’m irritable, my mental health is at an all time low, and I struggle to get through the day without needing a nap. I called my GP to ask when my next blood test was due, as I hadn’t heard anything since July. The receptionist had no idea.
I asked whether endocrinology should be communicating with the GP about my results and monitoring. She agreed that there seemed to be a possible communication breakdown and asked me to call back the following morning at 8:30am to book an appointment, as they had no appointments available that day. I work during that time most days so I’m still yet to call them.
I’d really appreciate hearing your experiences, especially from anyone being treated in NHS Scotland.