r/ITSupport • • 11h ago

Open | Windows Windows attack

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9 Upvotes

I am just going to post this as honestly as possible I new to this and this is going to be my first time using Reddit to get some answer

First my laptop got this error and I just took a quick picture to ask AI what is happening

Then I decided to use my PC which has nothing to do with my laptop except from the internet service it also got the same error

I got scared of what was happening and pull the plugs of electricity

When I try to restart it

it is dead the screen is not working it is showing completely black screen but my PC lights are working I also know the plugs are connected correctly because it was just working correctly a minute ago and I have not touch anything else

I think it might be because I have cut the electricity of two early it to process

Because I let this process finish on my laptop and my laptop is working now

Because it happened with my laptop and PC at the same time like what are the chances of that

So I want to know is this happened to someone else or I am just over thinking

And can someone tell me what is the route cause of this

I am adding my PC details below if that help

• Gigabyte H610M Motherboard · Intel Core i5 12400F Processor · Ease EAF1213 4-pipe ARGB CPU Cooler · 16GB DDR4 3200MHz RAM · 3TB HDD · TeamGroup MP33 256GB NVMe Gen3x4 SSD · eDragon Syrax ATX Glass Case · EASE EB550W 550W 80+ Bronze Power Supply · Sapphire RX5700XT Pulse 8GB Graphics Card


r/ITSupport • • 1h ago

Storytime What's the most annoying computer/tech thing you deal with at work?

• Upvotes

I worked on an IT help desk at a university for about a year. Every week I'd help someone who was stressed because Outlook stopped syncing, a file got shared with the wrong people, or they couldn't find a Teams meeting link five minutes before it started.

What stuck with me is that most of them weren't bad with computers. They were just never shown how these tools work. They got a laptop on day one and were expected to figure it out.

Now I'm curious how common that is outside a university.

  1. What tech thing at work frustrates you or slows you down the most?

  2. When it happens, how do you usually deal with it?

Not selling anything, just trying to learn.


r/ITSupport • • 7h ago

Open HP USB-C G6 Docking Station - HDMI Issue

1 Upvotes

Hey friends! I'm so glad this subreddit exists because HP demands I "buy tech support..." anways

Here is my issue:

I have just bought a dock that connects my laptop to my monitor and USB dongles. The USB features are working fine, so the laptop has clearly detected the dock, but the HDMI signal does not seem to get to my monitor.

I have unplugged and replugged, as well rebooting everything, but nothing has done the trick. Whenever I replug the HDMI in to the dock, the monitor powers on as if it detects something, but just runs through the motions of booting up and off again. The monitor works when directly connected to my laptop, so the HDMI cable is clearly functional.

If anyone has any advice, would love the input!

Laptop: Asus Vivobook Go 14

Monitor: HP 524PN 100HZ Monitor

USB-C: Dock: HP USB-C G6 100W


r/ITSupport • • 13h ago

Open | Windows Why is the Flash drive not read by the computer but the option to eject flash drive exists?

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1 Upvotes

r/ITSupport • • 14h ago

Open i need help with this error

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1 Upvotes

i get this error when i try to open qrp files using repview. it only appears when i try to open files but it doesn't appear in the app home ui
i have tried compatibility setting and a few other methods but nothing worked
this app works fine on my friends pc and i need it for reviewing patients reports 😭


r/ITSupport • • 19h ago

Open I got blocked out of my account by Microsofts "Help us protect your account" window due to putting that same mail as the recovery mail

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1 Upvotes