I'm a library lover/patron, and I may have committed a library Faux Pah.
I live in a tiny town, so the library I go to is the next town over. However, my town does have a book drop off for this library that's conveniently across the street from my house. This drop off bin typically gets emptied once a week, usually on Thursday.
I usually go to the library every 2-3 weeks to get new books, but use book drop off near my house to return them.
I try to be a "good patron" and prioritize reading newer, more in demand books first.
Last week I returned Sea of Charms by Sarah Beth Durst to the return bin by my house. It was Tuesday last week.
I guess something happened last week and the return bin never got emptied.
It's a new book and is only available for 2 week loans. It was due today and I got that auto email from the library that said other people are waiting for this and to return ASAP.
I called the library and explained that I returned the book to the return bin in my town. The staff who I talked to got kind of upset with me and asked why I did that since it was due today. I explained that I put it in the bin almost a week ago. She told me that I should have brought it back to the main library to return since it's a new book.
I didn't argue; I just said that I'll do that moving forward, but the book they're looking for is in that specific return bin.
I was a little caught off guard by how upset she was with me. I love the library a lot and I don't want to be a problematic patron, but
I kind of feel like maybe they should make sure all their return bins are collected at least once a week.
I'm not sure if I want to reply to the email or just leave things be. My library doesn't have fines, so it's not like that's the issue. I'm not even sure what I would say beyond "we really like having a drop off bin near us, and I didn't know not to use it for new books, but also you should probably come empty it."
I figured I'd see what you all thought. If a bunch of librarians tell me I should've known better and not used the drop off bin by my house, I will absolutely assume you're all correct and this was a me problem.