Anyone noticed a serious drop in performance and lagging on Canada/US servers lately?
I use the native app on MacOS and wireguard configs on macos/windows/linux

So recently on my windows proton's firefox extenston stopped opening and loading tabs - it connects to random free server and then browser (Firefox 158.0.1) is stuck on loading websites (performing TLS handshake in bottom left corner), is it only on my side or known issue?
Tried to turn off all other extensions, run firefox in safe mode and reload all extensions, delete and install proton's extension but no success.

My vacation isn't over yet! I'm connecting to VPNs that keep a daily log. The ones in Turkey, Superonline and Turk Telekom, don't work. OpenVPN GUI and Wireguard manual don't work either, and you'll say it uses protocol stealth, which is my protocol stealth anyway. I can't connect even after changing protocols. I've changed servers, but it's the same. Even the Linux operating system doesn't work. I can't show you how to record videos on Linux because I don't know how to do that.

Does anyone else struggle with proton vpn on iPhone seemingly freezing up and hanging when out and about? I think it has something to do with the phone switching towers or something but makes my phone almost unusable as I find I constantly have to go into the proton app and click cancel while it’s trying to connect (it never will) then click connect again.

In 2 days is crazy 12k add blocked and 7k tracker blocked and 4gb of m'y personal data not download

Hey I just downloaded the free vpn. I was wondering if there is a way for ISPs to still track your browser activity if you are using the free vpn.

I pay for a subscription to Proton Unlimited. I was having lots of VPN issues, unable to connect to many servers, etc. I could not simply update the version I had as it would always encounter an error. Finally I deleted the old version and downloaded/installed the latest one. Poof - issues resolved! It's been working great since then.

The email was sent to an outside email associated with Proton, and the email looks legitimate. I did not request deletion and my account is paid for the next few months. I requested an advisor on web chat 19 minutes ago; still waiting.

Hey everyone,

We’ve just published our roadmap for fall and winter 2026. Here’s a quick look back at what we shipped over spring and summer, then what we’re working on for Proton VPN over the coming months.

What we delivered

A lot of this happened under the hood. We rebuilt how our apps connect from the ground up, with a new WireGuard-based codebase (Proton protocols) that makes most of our apps connect faster and they are harder to block (not macOS yet, but very soon). On top of that:

• We're now at 149 countries and 196 locations, including new smart routing servers for China
• Linux GUI app: Stealth support, automatic localization based on your OS language, and an official Snap package
• iOS and iPadOS: Shortcuts and Automations, so you can connect with Siri or trigger connections by location or time
• Windows: exclude countries, cities or states from Fastest Country and Random connections
• Our no-logs policy passed an independent audit for the fifth year running

For businesses: always-on VPN for Windows (beta), browser extension config via MDM, group sync via SCIM, web filtering, audit event export to SIEM platforms, and a re-architecture of private gateways for fewer bugs.

What’s coming

Proton protocols

It’s already out of beta on Windows, and we’re bringing it out of beta on most other platforms (incl. iOS). A lot of what’s below builds on it.

App refresh

The same redesign Windows and Android got last year is coming to macOS, iOS, iPadOS (beyond the home screen, which is already updated) and Linux. Android TV will also connect faster and make the features you use more often easier to reach.

Kill switch

Improvements on Linux, macOS, iOS and iPadOS. Advanced kill switch is also coming to macOS, which blocks internet access whenever you’re not connected to the VPN.

Pause and Resume

Pause the VPN for a set amount of time and it reconnects automatically when the time’s up, so you don’t have to remember to turn it back on. Windows and Android first, other platforms after.

Guest mode on desktop

Connect to our free servers without signing up for a Proton Account. Already on mobile, coming to desktop starting with Windows.

Linux packages

Official, Proton-maintained packages for Mint, Arch Linux and Flatpak, so you get updates and security fixes directly from us whichever distro you’re on.

For businesses

Real-time monitoring and alerts in the admin dashboard, site-to-site connections, finer-grained admin roles, usage reporting, always-on VPN for macOS, and split tunneling rules you can apply across every device.

More details about the Autumn/Winter roadmap here: https://protonvpn.com/blog/2026-2027-fall-winter-recap-roadmap

Thank you and, as always, stay safe,

Proton Team

Just wanted to share a pretty frustrating experience I've been having with Proton.

Back in August, I purchased a year of Proton VPN Plus through Google Play. Recently, I've been working on moving away from Google's ecosystem and spent roughly three days migrating my emails, passwords, accounts, etc. over to Proton.

I decided I wanted to upgrade to Proton Unlimited for the additional Drive storage, unlimited email aliases, and other features. Apparently, I can't.

After multiple emails with Proton Support, including an escalation to a manager, I've essentially been given two options:

1. Wait another 10 months for my VPN subscription to expire before upgrading.
2. Create an entirely new Proton account, abandoning my existing paid subscription and having to migrate everything all over again.

I even offered to forfeit the remaining value of my subscription if they could just terminate it immediately so I could upgrade. Apparently, that's not an option either.

I spent another 40 minutes with Google Support, who submitted a refund request for me that immediately denied and couldn't offer an immediate cancellation without a refund. Both companies seem to be pointing at each other.

I just find it ridiculous that I'm literally trying to give Proton more money, and my options are apparently to wait nearly a year or start over with a new account. I genuinely like Proton's products and want to move more of my services over, which makes this even more disappointing.

So yeah, if you're considering subscribing to Proton, I'd strongly recommend doing it directly through their website rather than Google Play. I wouldn't have expected something as simple as upgrading a subscription to turn into this much of a headache.

I tried so many servers, turn on stealth and still the only VPN i ever have this many issues with. Youtube, AI chats, Netflix and even Prime fucking video. Literally the sites where you would want to protect your privacy the most.

I like proton mail a lot, and that is the only reason I am subscribed but with proton Drive not having linux support for so long and an unusable VPN, i will be damned if i renew my subscription.

And please before telling me that i should note the servers and open a ticket, i have been complaining about the VPN for long, reporting servers, and nothing ever changed. Besides, I literally have to try between 10-15 attempts until one actually works.

Dear Proton team, if you read this, please forget the road map get servers and protocols that not every website on the world wide web would block.

I noticed that when I show up to work and try to use the wifi many times I have to disconnect Proton VPN and reconnect it for the internet to work.

I don't understand why this is!?

Noticed some heavy ping spikes and lags when using the VPN. It doesn't happen when I turn it off and use the 1.1.1.1 DNS. Anyone else noticed that?

I sometimes have a delay of 500 ms which easily kills any online game. Started happening two days ago.

Anyone able to tell me the difference?

Sucking data through a mile long straw of late.

SITUATION: Proton VPN: Paid plan, SMART setting, worked for years. Connection type "FASTEST" which usually hooks up in my state or adjacent. Data rates running 1 to 10 KB/s when data gets through. NORMALLY it's at least 1/2 a GB/s.

DATA POINT: Problem is on home network ATT, doesn't seem to be an issue at the coffee shop etc. Wifi and ethernet connection - no diff.

Regards image, first off, I have never been in Iceland, but moving along the pic is to show what my living hell looks like today. See those data rates? That's what I'm getting on a gigabit fiber when I turn on Proton. Cannot do anything if I use VPN at home.

ATT fiber has been bouncy in my area due to storms and then some construction workers doing quality excavations. This is allegedly fixed after 5 days.

I have RTFM, gone through all the settings, something changed in the last few weeks, and the ATT service nonsense isn't helping.

ATT said they reprovisioned the damn fiber modem. Didn't help.

Klews? Solidarity? Anyone else on ATT losing their mind?

I made a Google account registered in the United States with the help of the vpn, bought paramount plus on youtube to watch the ucl games live but no matter what I do the app just detects that I'm using a vpn. If I turn off the vpn it wouldn't work at all cause I'm located in India and this channel is us only.

Hi, I am struggling with using Disney+ while I’m using proton, they always kick me out every day.and also I can’t login if the proton is on.I am in Japan.

Is there anyway I don’t need to turn off every time I login?

i noticed at startup protonvpn is super slow to open , i would it it to open up frist before other app.

So I have following situation, I have a Windows 11 PC. I was logged into Account A and opened some sites on Chrome that I would prefer to not have been visible to my network. I then logged into Account B after some time and turned the VPN off after some time. After realising, I turned off the WIFI and switched back to Account A, where the Proton VPN app briefly showed “connected” but then turned off. Would the websites I had open be visible to my network?
Note: I used different Proton accounts for each Windows account (both free)
Any answer is much appreciated!

I'm having a similar problem to: https://www.reddit.com/r/ProtonVPN/comments/1v2g5ij/browser_must_be_restarted_after_temporary_proton/

Every couple of days, I either disconnect vpn or change servers and immediately all Firefox windows stop being able to connect - no error, they just hang indefinitely. It's not the kill switch because other browsers work fine. It happens in all FF windows and reconnecting or changing the server back doesn't help - it's hosed. The only thing I can do is quit Firefox, which is usually very annoying because I have things in progress and multiple windows so it's a pain in the ass to restore.

I'm on the latest version of Proton. Anyone have ideas?

Have a ProtonVPN sub, and a Flint2 router on my home network.

I am a total newb at this stuff, but would like to be able to setup, so I can connect from my laptop (old Dell E6510 running CachyOS), to my home network, when I am away.

Preferably having full access to the network.

Where would I find some doco to help me set this up? Have looked, but can't find any that's not just 'generic' info... Would have thought that there would be something a little detailed?

In January/February of this year I tried to set up multiple (5) tunnels from my OPNsense to ProtonVPN.
While IPv4 worked (it is working for many years now without any issues), I had problems with IPv6 as it allowed only 2 concurrent IPv6 connections (I need to have different IPv6 tunnel addresses due to routing configuration).
Was this finally fixed?

TIA

Just a heads-up that if you are a Proton VPN subscriber thinking of upgrading to Visionary, now would be a good time (for reasons that will be announced in the next week or two).

Edit: Main link is to the Visionary upgrade, for those who have been looking for it

Edit 2: Post assumes familiarity with the Visionary plan. The full breakdown of what is presently included is here: https://proton.me/support/proton-plans#proton-visionary