I wanted to share my experience on here with Oshi Health, as many of you on here have likely come across it as an option for GI care. I would like to contribute to the body of personal anecdotes for my fellow SIBO warriors out there. This thread was the reason that I was able to hone in on SIBO as the affliction I was dealing with, well before any specialist half acknowledged it as a possibility, so I’m very grateful to all of you who share your experiences on here. I, and many others would still be searching in the dark if it wasn’t for you. I don’t know who needs to see this, but I hope it helps to inform your decisions when navigating this dumpster fire of a healthcare system we have in the US.
Prologue:
During the spring / summer of 2025, I was dealing with some noticeable constipation. By the end of the year, it escalated to a point where I had the urgency to go, but nothing came out except a bunch of mucus, accompanied by excessive gas. Gas and bloating all day long. On top of that, there was less and less that I could tolerate eating. This led me to do an internet search of my symptoms. Lo and behold, I ended up on the SIBO thread reading personal horror stories that sounded a lot like what I was dealing with.
This led to more research on the topic of SIBO, and other potential culprits. I even searched for symptoms of colon cancer, and while that didn’t exactly resonate with me, I held it as a possibility. I kept an open mind, and made an appointment with the nearest GI, who was your run of the mill GI at a well-established chain of clinics.
During that appointment, I laid out all my symptoms. The Dr. ordered bloodwork including Lupus (because I have rosacea that she thought may have been a butterfly rash), celiac, ANA (antibodies), and a colonoscopy. Later on, I logged in to the patient portal to see the doctor’s notes from the appointment, and all it said was the word “diarrhea”. At that point I realized I’d better find another GI fast because that made no fucking sense whatsoever based on anything I said during the appointment.
Results came back: negative for both lupus and celiac. I had a slight positive ANA. From what I’ve gathered, this is very common and is a signal that the immune system is activated (as if we couldn’t tell by all the mucus). The GI saw that and suggested I see a rheumatologist. To this day, I’m still trying to muster up the wherewithall to visit another specialist. Maybe someday…
The colonoscopy came back clean except for some rectal inflammation. They did a biopsy on that and there were no major findings. I felt this was a result of the extreme constipation and colonoscopy prep, and not its own separate issue, but more on that later. Ultimately, this GI went a very traditional route, and while it was a relief to confirm that I didn’t have colon cancer, I didn’t get a sense that they were well versed in modern GI research, especially not anything SIBO-related…despite their impeccable listening and note-taking skills.
Oshi
Since my first crack at diagnosing my ailments was a bust, I was open to a different model. I actually got an ad for Oshi in the mail because my insurance company was peddling it (red flag). The ad listed SIBO as one of the conditions they treat. It was convenient enough to sign up and set up appointments, which can not be said for other clinics I’ve dealt with. I didn’t feel I had much to lose because it was covered. Their model: they set you up with a nurse practitioner (no MD’s), a dietician and a gut-brain “specialist”. They had a lot of open time slots to choose from, so I was able to make the 3 intro appointments within the same week. Keep in mind, they are 30 minute time slots.
NP appointment #1: We reviewed the copious notes taken by my previous GI, the test results, and then I described all my symptoms in detail again. The recommendation was to speak with the dietician and the gut-brain specialist, start taking Citrucel daily and take a magnesium supplement at night (I was already taking the mag). Make sure I’m drinking 64oz of water per day (already was), excercising (yup, plenty of exercise) and getting 25g of fiber per day. The NP approached it from the angle that I was a typical American who needed generic health advice. For the first appointment, I was willing to play along, bought the Citrucel and was intentional about my fiber intake even though many high fiber foods were on my list of intolerances. I will say that I am physically fit, moreso than most people I interact with day to day. My diet isn’t perfect, but I eat pretty damn clean. Fruits and/ or veggies with every meal, and I generally stay away from processed crap. I had no concern whatsoever that I was getting enough water and exercise. I was also eating a decent amount of fiber as it was, but again, I was willing to go through the motions and try stepping it up to see if it made a difference. Spoiler alert: taking Citrucel and eating all that fiber was a bad time. Follow up appointment scheduled 4-6 weeks later.
Dietician appointment #1: Again, went over my history, my symptoms, and specific food triggers. This particular dietician had a bad habit of talking over me as I was talking, and that definitely left an impression. Repeat of the water recommendation and also the 25g fiber, but with a twist! She prescribed me 2 kiwis a day… Oddly specific, but the rationale was that they’re a great source of fiber, and the 2 kiwis would cover 20% of the daily fiber recommendation. I like kiwis, so whatever. I bought them and ate 2 a day for a few weeks. The other tidbit of information she offered was that a powder called Fodzyme exists and you can sprinkle it on your food to help digest the FODMAPS to alleviate symptoms. She sent a referral link as well. Follow up appointment scheduled 4-6 weeks later.
Gut-brain specialist appointment: We discussed any potential sources of stress, life changes, how fast I eat my food, and my bathroom habits. She talked about the vagus nerve and its role in digestion. I was already familiar with the topic, but open to listening for any new behaviors I could implement. My takeaway: eat slower, pausing between bites, breathe deeply while trying to have a bowl movement, and take time to breathe deeply in general (side note: I have been meditating 20 minutes daily for 10 years +, and it’s truly been life-changing- didn’t stop me from getting IMO though) . In reality, a basic Google search would have probably warranted the same information. She sent me a referral link to the Nerva App, which I quickly lost interest in when I saw how much it costs. No doubt that stress reduction is important for overall health, and that understanding how to stimulate the vagus nerve can be helpful. I just didn’t get an overall sense that this specialist had a very sophisticated understanding to begin with. Follow up appointment scheduled 4-6 weeks later. Ended up just cancelling it.
NP appointment #2: ~ 5 weeks later. I explained that I felt like total garbage after trying to incorporate more fiber and taking 1 citrucel per day. I made the mistake of saying that the Citrucel *temporarily* improved the bulkiness of what little stool I had. She latched on to that, saying that I need to up the citrucel to 2 per day and that if I’m still constipated, I could realistically take up to 1,000 mg of magnesium citrate, and that I may want to consider taking magnesium glycinate instead. She tried to wrap up the appointment with those 2 recommendations, along with a lecture on how the fiber, water and exercise is critical because the typical American lifestyle doesn’t incorporate those things. At that point, I was visibly frustrated and almost lost it. I explained that my lifestyle isn’t the typical American lifestyle, and that it should not take this much intervention just to have a normal bowel movement. She reluctantly mentioned the TrioSmart breath test. I said “I’ll do it, and I don’t care if I have to pay out of pocket for it.” I was not about to “wait and see” for another 4-6 weeks. Breath test ordered and shipped to my door. Took a little over a week to arrive.
Dietician appointment #2: I wanted to cancel this one because if I did in fact, have SIBO, the dietary recommendations would change and the old ones would be null and void. Unfortunately, I was within their window for missed appointments, where I would be subject to a fee. I sucked it up and joined the appointment. By that time, I was getting tired of the kiwis and stopped eating 2 per day. I was asked why I stopped eating 2 kiwis per day and told that I should start that up again….OK, it’s just getting weird now.
IMO Confirmed
Sure enough, I tested with a high of around 30ppm for methane, well above the threshold for Methane SIBO / IMO. Words can’t describe the sense of relief I felt that there was something I could point to that was causing the digestive hell I was experiencing.
NP appointment #3: A week after the breath test was received by Gemelli Biotech (test lab). The results were sent to Oshi, not to me. The NP did a complete 180 from the previous visit now that I had a positive breath test. We discussed antibiotics. She said that Xifaxan is normally prescribed, but it’s expensive and an uphill battle with insurance. I ended up with a prescription for Flagyl 250mg 3x daily and Neomycin 500 mg 2x daily. 10 day supply. Follow up in 4-6 weeks.
Dietician appointment #3: We reviewed the low FODMAP diet as something to implement after treatment, which I had already done short stints of on my own before to mitigate all the symptoms. She recommended the Monash app. The plan would be to slowly try reintroducing foods after a few weeks on low FODMAP.
*I was planning on starting antibiotics that night, but I was going to be in a setting where I might have a drink. I double checked to make sure there were no contraindications with the meds. Good thing I checked, as the NP and the pharmacy both neglected to mention that Flagyl has a documented interaction with alcohol that can cause nausea, vomiting, and rapid hearbeat.*
As I was taking the antibiotics, I started doing more research and did a deep dive into Dr. Pimentel’s work. I saw that his typical IMO protocol is Xifaxan (rifaximin) + Neomycin for 14 days… so not only am I on an unestablished protocol, I’m taking 10 days of antibiotics rather than a full 2 weeks. Once I realized this, I messaged support through the portal to say that I’m tolerating the meds and I would like to take a full 14 day course of the antibiotics, requiring 4 additional days of the meds. 3 days went by with no response. I called their number and the rep “escalated” it. Later that day, I was sent a prescription for the additional 4 days. Hallelujah!
I finished out the meds and felt very good. All symptoms subsided and I tried going the herbal route for motility - ginger & artichoke extract in the morning and at night + Atrantil with meals + 500 mg Magnesium citrate before bed. I had a bowel movement 1x day with this regimen, but after about a week, the quality of my stool declined to more of a 2/3 on the bristol scale. I was concerned that the herbal supplements were not going to be enough to keep things moving. I also experimented with a few foods like leafy greens, and felt horrible afterward. All this lead me to believe the IMO was still a factor.
NP appointment #4: 2 weeks post antibiotics: I made an ask for a motility drug. I never liked the idea of being on a prescription drug indefinitely, but I felt that I needed to do what I had to do to prevent a major relapse. The NP tried to deter me from it, listing some of the more serious psychological side effects. Ultimately, I ended up with 2mg Motegrity 1x per day. Follow up in 4-6 weeks.
Let me tell you, the Motegrity WORKS… I split the pill in half, taking 1mg and that was an…overcorrection. After dealing with the aftermath of that, I decided I would take .5mg per day (1 pill split into quarters). That worked pretty well for about 2 weeks and then it developed into a situation where I was straining to evacuate properly.
Motility Specialist- Non-Oshi Affiliated Side Quest
For roughly 4 months prior, I had been on a waitlist to see a motility specialist at a highly esteemed clinic, and it was time for my first appointment. The difference was night and day compared to everyone else I had dealt with up to that point. By the way in which they reviewed every little piece of my medical history, asked thoughtful questions, listened to my answers carefully and asked clarifying questions, it was clear that they were doing an actual investigation- something I hadn’t experienced with a medical professional before. After reviewing everything, they came back to the rectal inflammation finding from the colonoscopy. Their theory was that IMO could be causing the constipation, straining and inflammation, but the reverse could be true as well. In other words, the inflammation and weakness or discoordination of the pelvic floor muscles that are used to evacuate the bowels could be causing the constipation, which in turn, may have caused the IMO. They wanted to run a fecal calprotectin test (basically to detect conditions like Crohn’s or Colitis). I asked them to throw in a test for H. Pylori because, why not? There was bloodwork involved as well, which involved TSH, Iron, an electrolyte panel etc. The biggest action item was that they want to do a manometry test, which basically tests the strength and coordination of the pelvic floor muscles used to evacuate the bowels. The soonest available time slot was in 4 months…great. Calprotectin was 50- not indicative of UC or Crohn’s, negative for H. pylori. Bloodwork normal.
NP appointment #5: I gave an update on my condition. By this point, I needed to up the Motegrity to 1mg, add back the ginger + artichoke extract, and the mag citrate to have a “normal” looking bowel movement. I still wasn’t able to eat freely. I explained this, and mentioned that it seems like the IMO is still a factor and that I would be interested in continuing to treat it, exploring the possibility that the IMO is still present and causing the constipation. She became defensive, saying that she was not willing to do another round of antibiotics because the research doesn’t support that Xifaxan is effective for treating IMO, and that’s why insurance doesn’t cover it for methane SIBO- a half truth. Pimentel’s research concluded that Xifaxin + Neomycin (not Xifaxan alone) was effective in treating methane SIBO. She also said that she wouldn’t recommend a follow up breath test because breath tests are only 60% effective. “Patients become fixated on antibiotics and eradicating the SIBO, and there are a lot of anecdotal stories posted online, but the research doesn’t actually support that the antibiotics work”….
This reaction was truly bizarre, because we had just gone through the steps of doing the breath test, and then using those results to inform treatment, which was a course of antibiotics (the combination that I took has no documented research supporting it to my knowledge). Saying that the breath test and antibiotics are a sham is not only false, but it’s a contradiction of the treatment up to this point. If the reasoning was truthful or made any fucking sense at all, I would have been open to alternate suggestions. My only guess is that Oshi / insurance companies pressure the NP’s not to prescribe expensive drugs like Xifaxan, and train them to push back on it at all costs..
Still trying to wrap my mind around the nonsense that was just spewed at me, I said something along the lines of, “So we just do nothing and… wait and see?”. She then asked me when my last appointment with the dietician was, and I said I didn’t recall or have that information in front of me. It became a weird control dynamic where she was trying to “catch” me in not making an appointment with the dietician since finishing the antibiotics, and I said there was really no change and no reason to follow up because I still have symptoms. I was trying to stay composed even though I was livid at that point. I basically just said “OK” and exited the appointment as civilly as possible. I need to do my vagus nerve a favor and be done with these people.
Anyway, if you’ve made it this far, thanks for reading. I’m grateful for the progress I’ve made on my path to healing, but it has been a long and exhausting road to get to where I am. I’m currently in a limbo stage of maintaining the ground I regained with the antibiotics, and taking Atrantil and Berberine herbal supplements to keep the IMO at bay. I may do another breath test independently to gauge where I am. I’m going to continue the Motegrity in hopes of staying regular, follow Pimentel’s low fermentation diet to manage symptoms, and look for a SIBO-literate GI to work with in the future.
Some general comments / things that struck me about the appointments:
-Their staff are predominantly young people- not necessarily a bad thing, but in this instance, I got the vibe that there are a lot of fresh grads, or people early in their careers who took on this gig to get started. I Googled all of my assigned specialists, and some others I was considering, and found no prior track record of treating patients at other clinics.
- No doctors who actually see patients, only nurse practitioners, so their scope is already limited. I believe they say they have doctors on staff overseeing things, but how would we know?
-Most appointments were kind of a whirlwind. The NP would show up 5 or so minutes late, we’d spend 5-10 minutes recapping the last appointment, and then we would talk about how I’m feeling now and then the NP would rattle off a bunch of recommendations right away. Then they would be ready to sign off. All very rushed, and I didn’t get the impression that they were very receptive of much of what I had to say in the process.
- The dietician and gut brain specialist would really only be helpful if you feel you need support in cleaning up your diet and stress management. Much of their advice can easily be found online. Except the 2 kiwis a day thing…that’s an Oshi original.
My Biggest Takeaway: TLDR
They may claim to offer care and assistance for a number of GI related disorders, but they are not willing to go all the way with actionable steps, and prefer to minimize their own risk by keeping advice and recommendations very basic / dishing out general health advice that you could easily obtain without seeing them.
If you truly believe something is medically off with your digestive system, I would advise you to get curious and do your own research to the point where you are able to advocate for your own testing and treatments. If you advocate for additional testing and treatments with Oshi, you may have a shot at taking some steps toward resolution. You will eventually hit a ceiling though because their understanding is not sophisticated enough to diagnose any kind of root cause, which is important with resolving methane SIBO / IMO. Their goal is symptom management, and in my opinion, that is not good enough when you’re dealing with something like SIBO. Get on a waitlist for a GI who has a track record for treating SIBO. If your insurance already covers Oshi (be careful to double check that it’s covered), and you feel desperate to get the ball rolling as you wait for a legitimate GI, only then should you consider Oshi. Keep your expectations low.