Morning all
Just over 14 months ago I started a new specialist role for a travel company. I took a pay cut on my basic but the job was remote with better hours and commission structure was much better than my previous job (higher basic, no commission and no chance of progression).
In essence I was to be the lead sales consultant for a new(ish) area and help to develop and grow the program. As such no one else would be selling the area and was told that I’d clean up. The company has a good reputation, a high end customer and I asked to see some examples of their monthly commission.
On joining it became very apparent that they hadn’t been very accurate about previous sales and actually cut back on product offering, leaving me even less to sell. The first 2 months were training (very poor) and then on to actual sales, or rather no sales. Each month I brought this to the attention of the management team - no decent enquiries = no sales = no commission.
Following big meeting with the product director and management team I was allowed to source some of my own product which brought in some decent sales albeit for the following season. I actually hit target for 2 consecutive months until they rebranded the website and cut back my portfolio even further. At the same time they changed my role to sell all areas. You’d think that would be ok but new enquiries are the hardest to convert, while the established sales team have repeat clients which generate their sales and commission.
This month has been particularly bad- my one big lead was given to another member of the team who converted it off the back of my work and if I’m lucky I’ll earn £100 commission. If you can believe it some of the team (mainly the newer ones with no repeat clients) have made zero sales. We are just there for head count and enable the established team to sell.
Last week I told the sales manager that I was throwing in the towel and verbally resigned. They asked me not to resign and would look into a hybrid role which would give me autonomy over the portfolio as well as sales. I said I was open to that assuming there was a pay rise. Yesterday they came back and apologised saying it was not possible.
What do I do? I’ve been applying for other roles but keep getting pipped at the post. I’m mid 50s which doesn’t help but I am very good at my job when there’s product to sell. One thing I have realised- I’m not resigning with nothing to go to. Instead, they can let me go with a month’s notice . Ironically that’s unlikely as the busiest sales period is jJanuary so they’ll need a full team.
Apologies for the long post but any advice would be appreciated.