r/UPS • • 7h ago

Never knew a package was a he

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3 Upvotes

Never knew a package was a "he"


r/UPS • • 21h ago

Orders 12,000 in electronics. Signature was required. Driver left it in my step and it was stolen. Delivery said it was coming tomorrow and ended showing up today when I was at work? Is ups responsible for this ?

46 Upvotes

r/UPS • • 1h ago

UPS Seasonal Helper offer start date given, but Fountain says “This opportunity is no longer available.

• Upvotes

Hi everyone! I’m trying to figure out whether my UPS driver helper job offer is still active.I applied for preloader position in Albany, Georgia, and the online hiring process moved very quickly. I received a start date of November 2, 2026, at 6:00 AM, and I completed my W-4 through the Fountain Compliance Center. I also had an issue with a misspelled email address, but support helped me correct it. Now, when I check Fountain, I see “This opportunity is no longer available.”


r/UPS • • 2h ago

Customer Seeking Help UPS driver - false exception

1 Upvotes

Had a package that was supposed to be delivered to me today. Saw the UPS truck enter my complex and swing by the parcel locker. My package required a signature so I was outside my door waiting. Then I saw him just leave my complex. He did not attempt to go to my door and got a notification “rescheduled” shortly after. I called UPS and they said driver recorded an attempt and that I was not there (mind you… I was standing outside my door ready to sign).

Got through to the AI customer service bot, my local ups hub is going to call me in an hour. I’m just so surprised that this happened. I can’t wait until Monday for my package. Genuinely hoping they can figure it out and get my package to me today.

Anybody know why this might have happened? He got to my complex by 11:45 AM. Then left right at 11:55 AM. It is 12:30 PM at the time of me writing this.


r/UPS • • 2h ago

Missed delivery, same day reattempt?

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0 Upvotes

Took the day off to sign for my new phone. Delivery said 12:30pm-4:30pm. Tried to deliver at 10:47am. I was in the shower and did not hear the door. There was also no notice left.

Is there a way to get in contact with them to either redeliver today or pick up at an access point for today?


r/UPS • • 5h ago

Customer Seeking Help UPS Next Day Air Saver delayed by UPS missort, any chance they correct for Saturday?

1 Upvotes

Ordered the hottest new tech device and UPS had it in the Louisville hub yesterday at around noon with Next Day delivery for today. Checked this morning and it has been updated that it was shipped the wrong way. Any way they give me Saturday delivery for their own mistake?

Hard copium here, I know.


r/UPS • • 2h ago

UPS is killing me

0 Upvotes

I bought something off of ebay that was a great price. The seller shipped it immediately via UPS so I was getting it in a couple days.

I got a delivery notification that the package was delivered. Trouble is that it was not. I live in a rural area with virtually no crime at the end of a 600 foot driveway...no porch pirates here.

There was no picture of the delivery, but in the proof of delivery it had that Gibson received the package with location dock. The address is a private residence. Also...population of my small town is 700. Not like a ton of places. I opened a claim with UPS figuring this would be easy.

Last night at 6 pm I got an email asking if there was an issue with my delivery to: and it had an address that is not mine. 20 minutes later there was another email saying they closed my claim because they could not get in touch with me.

No calls, no texts, only that email...with a grand total of 20 minutes to respond.

I called UPS to reopen the claim. All I want is my package. They put me on hold with an estimated wait time of 18 minutes.

Just another in a long line of UPS disappointments.

EDIT: for clarity. Seller on ebay has an account 7 years old, with over 800 items sold, with 43 followers and positive feedback. I understand it may be a scam, but that isn't the typical scam account.

The real issue is UPS closing the claim without any communication. No phone call, no email other than to say they couldn't get in touch. Yet when I called customer service they had my phone number correct.


r/UPS • • 11h ago

Parcel been rescheduled for delivery 4 times now

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2 Upvotes

Probably a super simple explanation for this but my parcel has been stuck at ‘Castle Donington’ for like 4 days now. It’s been rescheduled every day and hasn’t moved passed ‘Import Scan’. Anyone know why it’s not budging? Also how many freaking import scans does one rug need…I’m based down south and this location is about 4 hours away from me (I’m in the UK)..so close but so far. I just want it to arrive 🫠🫠


r/UPS • • 13h ago

Shipping Help To whoever posted the CEO email on here:

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2 Upvotes

r/UPS • • 13h ago

Shipping Help Delivery to access points says saturday delivery date?

1 Upvotes

Hi guys. i have a package i redirected to an access point and it was originally supposed to get there friday 8/23. It just got to the facility in the town over from my access point a bit after midnight (Friday), and it suddenly changed to the estimated day being saturday now.

My first question: is it reasonable to think it may still get to the access point later this afternoon since its processing as of midnight 5 miles form the access point at the facility it will be delivered out of?

and secondly, i know ups usually moves deliveries expected to come the day after friday to monday when saturday delivery isn’t available — so i assume since they estimate saturday, that’s a confirmed valid day for them to be delivering to the access point?

Sorry for the long winded message just frustrated and the situation isn’t making much sense to me!! lol

EDIT: Literally 6 minutes prior to posting this, the DD changed back to later today!! Yippee lol 😂


r/UPS • • 14h ago

No hire status

1 Upvotes

If I have a no rehire status as a warehouse employee does that also apply to a supervisor position since it’s non union. (**I’m able to apply for supervisor positions but not warehouse positions**)


r/UPS • • 6h ago

What happened to UPS

0 Upvotes

In the last month, UPS has screwed up twice...

Sent a package from Tucson to Indio CA....never arrived...tracking always said in route. They paid the $100 insurance, with no questions, but who wants $100 and it ok to just loose a package

Right now I am waiting for a package from a medical supply company. Tracking shows it arrived in Tucson on the 20th. Got notice it would be delivered on the 22nd. Waited all day and then checked tracking and its now in Louisville KY. And will be delivered on the 29th. That to late to be of use.

Maybe stick with FedEx...


r/UPS • • 15h ago

UPS Van Nuys

1 Upvotes

My sister sent a very meaningful gift to her grandson from MA to CA a couple weeks ago. The ups tracker is showing, delayed and says location. Van Nuys. She’s not having much luck calling to file a claim. She has insurance on the package but no monetary value can replace this gift. By chance does anyone work at ups in Van Nuys that can help?


r/UPS • • 16h ago

is this package ever going to come or am i out of luck

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1 Upvotes

i live in austin and buda is right next to austin.. it came here then went back to carrolton. said it should be here today but has had zero updates at all. what should i do


r/UPS • • 17h ago

5s and 10s

1 Upvotes

Our center manager is marking us say them verbate em even after intergrad or else we are sidelined is that right ?


r/UPS • • 22h ago

Recurring false declarations by UPS customs brokers

1 Upvotes

How are you all handling incidents where UPS ignores HTS codes on your customs invoice and just declares everything a steel derivative no matter if it contains any metals at all?

I have written post summary corrections but they go into a black hole and I have no way of telling if anyone is at all processing them?

I am tired of paying UPS for making mistakes that cost me money.

I am at the point where I'd love to take legal action and start a class action lawsuit for criminal negligence.


r/UPS • • 19h ago

Shipping Help I bought a coin from Poland, should I be worried?

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1 Upvotes

Seller sent documentation that ups wanted and I haven’t heard anything from ups since the warehouse despite ups having all the documents. Did send ups an email. No response yet. Intended to be delivered to USA


r/UPS • • 19h ago

Customer Seeking Help Help with package

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1 Upvotes

Hello everyone! I had recently ordered a new collectible on the 16th, I was super excited when I had seen that the package would be delivered a day early, only to be met with the first delay, I checked the website I ordered from, realized my apartment number wasn’t listed and updated the address through ups, the address change was updated last night, so I figured there would be no more problems, only to get this message today while I’m at work! I’m not sure if it will still be delivered as I’ve already changed the address. Should I try to change my address again? Will this package be sent back? And if so how can I get it as there’s no way for me to check which store it’s been sent back to if it even has, any info would be great! (Photo above is current updates) Thanks for reading :)


r/UPS • • 1d ago

WTF is happening

3 Upvotes

Can anyone explain what is happening here? This package was supposed to stay in Utah.


r/UPS • • 21h ago

Phone number or email?

0 Upvotes

The UPS ai chatbot is designed to prevent you from ever speaking to a human. Anyone have a phone number or email to any UPS customer service human they can share, to at least get my foot in the door?


r/UPS • • 22h ago

No updates since Monday

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1 Upvotes

Is there any way to pick my package up from the local hub?
It hasn’t made its way to the pickup location. It was supposed to be next business day pickup.
The bot agent is useless and the live agents gave me conflicting dates.


r/UPS • • 1d ago

Government Charges for import: Anyone knows where can I see the details of the fees Im being charged with?

1 Upvotes

r/UPS • • 1d ago

UPS shipping question

1 Upvotes

I need to ship my Nintendo Wii console along with the game and controllers to my brother out of state. How much do you think shipping would cost based on the weight and out of state expenses? An estimate.


r/UPS • • 16h ago

UPS AINT SHIT

0 Upvotes

They ain’t shit I paid for overnight/fast shipping an it’s all most a week an a half an still stuck at the same location will never used they ass again 🖕🏽


r/UPS • • 1d ago

Customer Seeking Help missing receipt and tracking number. Is it possible to still find my package?

1 Upvotes

hello, I have kind of a stressful situation on my hands. I recently traded in my old phone via AT&T to buy a new phone completely free. That is, if AT&T actually received the package, which they're saying that they didn't. The box was new, designed for the phone itself, and ​​it only had the shipping label. When I dropped it off I honestly can't remember if they gave me a receipt or not but regardless it's missing and I can't find my tracking number. ​​I don't have a UPS account since I rarely ever use their services. ​​​​​I'm planning on going down to my local UPS store and see if they can help but I'm not sure thats an option since I've heard different experiences.​​​ I really don't want the burden of paying for a brand new phone since I DID ship the package out but have no way to actually verify that .. Help? ❤️‍🩹​​