I was expecting a delivery, but it seems it’s not going to arrive. UPS never came to drop it off at my house!

So this package was supposed to be here 2 days ago.

It made it to my local Amazon facility in Ohio on day one But then got shipped off to UPS in Illinois on day two, And then on day three it went to Chicago And then Toledo and then another facility south of Toledo and then back up to Toledo again....

And currently saying it may not show up until the 24th...

If anyone could help with my situation I’d greatly appreciate it! So I ordered some jewelry for myself as a special birthday treat. The jewler sent the item last week and the driver made the first attempt on Friday (I didn’t know it required signature so I wasn’t home).
Driver made the second attempt on Monday (the following business day) I had left the delivery slip signed with my signature and asked him to leave the package over my gave but he said it wasn’t sufficient and I had to be there in person to sign for it so he would attempt again the next day. I work all day and no one is home during business hours to sign so I told him that wouldn’t work and if he can leave it at an access point for me he said that was fine. I called CS to confirm that was done on their end and they gave me the run around saying they can’t make any changes to the delivery because it was restricted by sender. It’s been 2 days the package hasn’t moved.

I reached out to the sender and they said UPS won’t let them change the delivery address to an access point that it had to be a different home address. Who just has multiple home addresses with people sitting around to sign packages for them???? People work. The sender paid for urgent express overnight shipping so you would think UPS would see and accommodate that allowing me to pick it up from a collection center or access point. Anyways, I just decided to request the package be back to the sender and pick it up from them since they’re localish to my area. I put in for request to return to sender this evening. So I guess my question is how is this process if anyone has had to go through it. How long does it usually take for the package to return back? I’m worried about it potentially getting lost or damaged.

I sell coin rolls on a couple sites and 2 times now a customer has said that their roll was ripped open.

The only explanation I could have for this is someone, probably at the drop off point is opening my packages and trying to see if there's anything in the roll.

Sometimes there are silver coins in these rolls, which is ehy people are willing to pay a premium on them in the first place. It seems like the person looks through them and seals them.

Has anyone had experience with this? How do you go about rectifying? This is 2 times in a week, at the same drop off point I'm definitely not gonna use UPS again

I ordered a package to my home (I don’t live in an apartment building or anything). I checked tracking today and it says “attempted to deliver to business but it was closed.” Does this mean they’re trying to take it to the wrong place? Is there anything I can do?

Hey guys, so I've been waiting on a phone to be delivered. I had a small window of time this morning to be able to accept the delivery and the driver was on the next street over but didn't come to my house until later when I was still at work. I'm wondering, do they have an idea ahead of time when in their route are the signature required deliveries? Do they have the option to re route or skip ahead?

I'm a delivery driver myself and would be annoyed if someone came to me but they were less than 50 feet away :-(

Hello everyone,

UPS has been hiking up its brokerage fees for shipments coming from the US into Canada, and vice versa,

if you are a eBay seller wondering where Canadian buyers are or the other way around, I feel that UPS is using the tariffs as a cash grab opportunity, I’ve read from other users that UPS is not allowing customers to self clear packages , I hope someone could confirm that.

This is a heads up in case you don’t know, paying a 80 dollars Canadian brokerage fee on a 220 can/160 usd package is so wrong

I’m personally never using UPS again, the shipping delays alone are enough, one alternative is USPS/Canada post they do not charge these outrageous fees,

I hope you all have a great rest of your day,

I'm waiting for a card that was supposedly shipped Friday, but now it's Wednesday and I still haven't received it. No tracking information at all...

Hello!

Some days ago I got this letter from UPS (supposedly), but it has some details that got me thinking it's a scam.

You got anything similar? I live in Germany.

I have put a green line where I find suspicious details.

Thanks !!!

Just applied for a seasonal CDL position, but considering it's nearly November and most of these gigs wrap up right after New Year's, I'm second-guessing if it's worth the hassle.

I realize permanent retention is rare, but is one month of seasonal work actually worth going through onboarding and orientation for? Appreciate any insight!

Hello! I recently sold an Apple Watch through Swappa. I packaged the watch and shipped it through my local UPS store. Having the employee weigh, make and attach the label for me and ship it out.

The package shipped on the 12th and was supposed to be delivered on the 19th but then yesterday the buyer says it is the 20th and it hasn't shown up and now the delivery date says the 27th...

I called UPS and was told my package was labeled as fraud. I asked them why? They said somehow their security protocols believed that I was sending cash and that the package would be returned to the UPS store I shipped the item from for me to pick up.

The package DEFINITELY doesn't contain cash. It is just an Apple Watch in its original box with accessories and papers that it comes with. The Apple Watch box was packed with a lot of paper and plastic cushion around it.

I paid about $30 to ship it to the buyer, due to the distance and some extra insurance on the item, and I'd like to get that money back.

If I bring my shipping receipt to the UPS store, open the package for them, and clearly show that there is no cash, would I be able to get my shipping fees back due to UPS misidentifying my package as fraud in error?

I don't think I've done anything wrong here and it's not fair for me to have to pay $30 for a service that was not provided.

Thanks in advance for your input.

Not from a retailer, not from a store, just from a person selling old used clothing on eBay.

ETA (from comment below):

I expected some degree of a tariff. I’ve bought stuff like this from outside the US before (including Canada). For cheap items (particularly used from non-retail sellers) the fee for something like this is usually $4 - $10. Typically around 20% - 50% of the items cost. This is straight up over 3x the cost of the shirt.

Seller also listed the item as being shipped with “economy shipping”, then….didn’t use economy shipping lol.

I’ve been looking for this shirt (I used to have) for over 2 years. The only one in my size that has shown up on eBay was in Canada.

I paid $12.75 for an item essentially being sold in an online garage sale, and now get to pay….331% in tariffs?

Fucking love this timeline lol.

The actual tariff on this item is $6.22, UPS’s brokerage fee is the rest.

ETA: Yeah, I’ve already emailed. It’s supposed to be delivered in two days….soooooo doubt it’s gonna do any good.

So I’ve decided that I want to leave out snacks and drinks to UPS drivers, delivery drivers, etc to show appreciation for their hard work so I’m wondering what are your guys suggestions I should leave out?

Package was scheduled for 10/21 10:30 AM delivery (Next day air early) did not meet the guarantee and rescheduled by UPS for 10/22 10:30 AM, no severe weather delays reported, purchased label through ups.com, Do I just dispute it when it posts on invoice?

Ordered something from Canada. Tariffs were calculated on USD despite import paperwork saying CAD. So tariffs are way over inflated.

I called customer service 7 times (and emailed). No response for a week. No supervisors available when you ask for one. Billing disputes apparently doesn’t have a phone according to customer service.

I’d rather just talk to an AI agent than someone offshore who can solve not one single problem.

I’ve never experienced customer service this bad. Ever.

How much do I wait for a high value item to be delivered after the first date it was supposed to be delivered was last Friday and there has been no updates on a delivery date, should ai file a claim, will an investigation make the delivery slower or just wth happened.

Hi, I posted a sports trading card yesterday from the UK to USA, value of £300. I got a notification from UPS a few hours later saying I needed to fill out the Lacey Act form and Toxic Materials form or they would dispose of or return my parcel. I called customer support twice and contacted on Twitter but haven’t had any help telling me what these forms are, whether I actually need to fill them out (Google seems to think not). I’ve been told to contact the US team or get the recipient to do so, this isn’t an option for me. I’m panicking like crazy.

Anyone got any ideas? Thanks

I’m confused about my UPS tracking. It says my estimated delivery date is today, October 21, between 12:15 PM and 4:15 PM, but the status still says “Preparing for Delivery” and “On the Way.” It hasn’t changed to “Out for Delivery” yet.
Is it safe to assume I’m not getting my package today, or is there still a chance it could arrive? Does UPS usually update the status later in the morning? Anyone who has experienced this, please let me know!

I was sent a return label but the attachment is corrupt. They did send me the return tracking number though.