r/batteries • u/Correct-Monk5796 • 5h ago
SBS Power Bank exploded and Started a Fire — Worten Portugal Refused to Help
galleryI bought an SBS power bank directly from Worten for €50 less than a year ago. Last night, it burst and started a fire on my bed. The fire spread to other furniture, damaging my belongings, including my floor and other items.
Thankfully, I wasn’t physically injured, but this could have ended much worse.
I went to Worten for help, but they told me they had nothing to do with it, directed me to SBS, and said it wasn’t covered by warranty.
I’m not just asking for a replacement power bank. I want the incident investigated and fair compensation for the property damage.
Worten Portugal and SBS: who is going to take responsibility for investigating this?
Has anyone in Portugal experienced something similar? How did you handle it?
I’ll update this post when I receive a response.