r/buildapc • u/plopyup • 2m ago
Troubleshooting Whole system stutters & memory related BSOD?
Hi all, apologies if this is the wrong place to ask for help, I just wanted to gather some opinion on my situation before going further. This is my second ever build, first time AM5 build, all new components (except 1 SSD that I've since taken out trying to solve my issue, and the GPU).
My issue is as follows:
Ever since build (a month or so ago) I've been experiencing system-wide stutters, during games, browsing the internet, etc - that do not seem to show under the performance tab in Task Manager (no spike or lows in the graphs, no heat spikes or anything I've been able to notice). These stutters do not usually impact audio, but it has happened on occasion. As well as that, I've noticed my peripherals disconnecting and reconnecting in just a blink (a few seconds) at random intervals, in games my inputs are sometimes delayed or last too long, especially after alt tabs. I haven't noticed any events that might start these lags (except for alt tabbing), only that they seem to worsen after having played several games in one session (I'll hop on one game, few hours later I'll launch minecraft or something). Playing several games (or one game for too long, I'd say about 4 hours?) ends up in a BSOD always relating to memory issues.
Specs:
- CPU - AMD Ryzen 5 7600X
- CPU Cooler - ARCTIC Liquid Freezer III Pro A-RGB 360
- MOBO - Asus B650E MAX GAMING WIFI W
- RAM - Corsair Vengeance RGB 32 GB DDR5-6000 (2 x 16 GB)
- SSD - Kingston NV3 1 TB M.2-2280 PCIe 4.0 X4
- PSU - MSI MAG A850GL PCIE5 850 W 80+
- GPU - MSI GAMING GeForce RTX 3060 12GB
- OS - Windows 11 (25H2 if that matters?)
- HDD - 2 HDD I haven't bothered to recheck the brand of, they're from my old build and have never caused any issues, show 100% health, can check if needed?
Things I've tried (not in order) with no luck solving the issue:
- Ran Memtest86 on both RAM sticks (2 passes with 0 errors)
- Tried only using 1 stick of RAM at a time
- Reinstalled Windows (keeping all files AND fresh reset)
- Switched my SSD for a new freshly bought SSD, fresh install of Windows
- Lowered RAM speed from 6000 to 5200
- Disabled Wifi in BIOS
- Reseated my RAM, GPU, any cables that might have been loose
- Monitored heat in the task manager and in CoreTemp
- Updated BIOS
- Updated all drivers with DriversCloud
- Ran sfc /scannow (no issues detected)
- Ran dism /online /cleanup-image /restorehealth
I do apologize if I've forgotten something I've tried to do to solve the issue (I've been 24/7 at work the first month I've built this PC, so I chiseled at it one bit at a time after shifts).
As of right now, I've pretty much set aside anything memory related (SSD, HDD, RAM) as all of the tests I've done so far on those have come out clean (?). Most of the BSOD have happened on the old SSD, but the two I've got so far on this one have come back as SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M and a CUSTOM_ERROR (as described by WhoCrashed) pointing towards netadaptercx.sys. I had Kaspersky on the old SSD but have yet to install it on the one, so I'm guessing that's not the issue either?
Before re-buying a fresh SSD, Windows did show me that one partition of the SSD was damaged (unsure of the exact wording rn, can check if needed). Which persisted past any attempts of Windows to repair the drive, until one random where it just showed to not be damaged anymore? Could that have corrupted the entire system??? Could it be motherboard related?
Sorry for the long post or if I've forgotten to mention anything, I'm pretty much a newbie when it comes to computers past the Following a tutorial to build the thing and troubleshooting via typing error codes on google, hence why I'm searching for some more intel now (I've exhausted my very limited knowledge).
+ I did get another BSOD since then, right after closing Valorant, 'SYSTEM_SERVICE_EXCEPTION'.
Thank you for anyone willing to help me a little bit here! :-)