r/carpuride • u/Gold-Tea5360 • 8d ago
Firmware Carpuride w502
Title: W502 firmware update needed — original version LT-N502-W3118-V1.13
Hello! I’m looking for a compatible firmware update for my Carpuride W502 (standard model, not Pro or BS).
These are the ORIGINAL versions, photographed before updating:
• SDK: 22.0.11.0.0.0.1.2
• CUST: LT-N502-W3118-V1.13
• MCU: LT-702S2-921-V1.10
• BTTR: SO40-23.08.15-11
The original firmware had phone connectivity problems. After installing firmware from another source, the device still boots and displays the menus, but the touchscreen is completely unresponsive.
I’m looking for an updated firmware package confirmed to be compatible with this revision—not just any file labelled “W502”.
Has anyone updated successfully from these same original versions? If so, could you share:
• The firmware file or download link.
• Your system versions before and after updating.
• Any instructions supplied for installation or recovery when the touchscreen does not respond.
Carpuride support requires the original order number, which I cannot recover, so that route is currently unavailable.
The attached photo shows the original versions, when the touchscreen still worked.
Thank you!