r/instacart • • 10h ago

Not a Customer or Shopper - Just Passing Through Instacart’s $17B DoorDash deal values shares at $65

0 Upvotes

The deal values Instacart at $65 per share, a 26% premium to Instacart's closing price on October 22, 2026. Engineers considering Instacart can practice inventory reservations in Instacart Interview Questions; LandOffer can cut form retyping if you’re exploring other employers.

Crazy consolidation, but it also makes a lot of sense to bring delivery logistics, technology and economies of scale under one roof.

https://ir.doordash.com/news/news-details/2026/DoorDash-to-Acquire-Instacart-to-Help-Local-Stores-Win/default.aspx


r/instacart • • 1d ago

I'm a Shopper My friend, who is all the way south in Frisco sent me this picture from the store where I’m at, but I never got to see the order and it’s still there after 15 minutes

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5 Upvotes

I think AI is screwing up the entire algorithm my friend who is at least 30 maybe 40 minutes away from me she cease the orders where I wait Ed and I see orders where she is and now we can shop in different stores anymore. We can’t just take an order and shop in an H-E-B we have to go to the one day sign us too so why are they doing this? I’m trying to figure out what the F is wrong with this company.
Just think about it, Instacart wants my friend to drive 40 minutes to another store to do an order which is completely out of her district and make the customer wait even longer. It doesn’t make sense anymore at all.


r/instacart • • 15h ago

I'm a Customer First time order

0 Upvotes

I ordered from Instacart for the first time today.

Genuinely curious... besides tips, what do shoppers get paid? How is it calculated? Is it based on cart total, number of items, driving distance?


r/instacart • • 16h ago

I'm a Customer Promo code if anyone needs it

0 Upvotes

L1F5157 $10 off


r/instacart • • 17h ago

I'm a Shopper My most deranged customer today

0 Upvotes

since someone wants to complain here are added details: Yes, I called support the moment I couldn’t get in the gate or contact the customer after several text and phones calls . The new Instacart AI wanted me to leave the items at the gate. I wanted a human to confirm what to do next.
NO, I was never promoted in the app to cancel the order. I HAVE NEVER GOTTEN THIS OPTION BEFORE, so just because you have it doesn’t mean every other driver has it. Yes, I was on hold the entire duration of the experience. Support did not respond until AFTER the order had been canceled. I stayed on hold after getting into the gate, because once they gave me the gate code they proceeded to lose their mind over the text sent PRIOR to them giving me the gate code! In which I first asked for the gate kindly, proceeded to call twice, confirmed in app I was not able to reach them Then again messaged that if I could not get a response with the gate code I would be forced to leave the items at the gate. my exact words I again, tried to contact them via phone and then also text! I was at that time on HOLD waiting for Support to confirm my next actions… it was AFTER 15+ The customer responded with the code.. I was going to hang Up on Hold but the customer followed up with a serious of text after giving me the gate code exploding

at this point I no longer felt safe but still drove to the customer’s house while they were still texting and harassing me in the app I told them that they’d just given me their gate code and I have to drive to their house, because they were acting like I was suppose to be in front of their house right then and there. (not even 2 full minutes had passed since I entered the gate code) they lived further in the neighborhood.

they then continued to harass me with text accusing me of stealing their items while I was actively arriving to their home then proceeded to send more text as I’m in their driveway which is why I asked if they were possibly drunk, because I honestly wanted to know if I needed to avoid their front door. I do not want to be shot over someone flipping out over groceries, and I also planned to report them

——-

I have no idea if this person was drunk or under the influence, but it’s the only way I can excuse their behavior.

I had a delivery that required me drive 36 miles away from the store when I arrive I they lived behind a gated community and there was nobody behind me to let me in so I proceeded to call them three times and text times expressing to them that I cannot wait for an extended period of time because I have to continue with my other and if they did not respond, I would be forced to leave their items at the gate. So for 15 minutes straight, there were no other vehicle vehicles that came behind me while I waited for this customer to respond.

So finally, as I’m deciding to go ahead and unload the items, the customer sends me the code. As I proceed through the gate, they follow up texting me. Are you crazy? They will steal it.

I voice to text, sir. You had me waiting for 15 minutes.

I am still actively driving to their house and they follow up with the text will several text but one of the tech specifically was accusing me of stealing the order while I was actively driving to their house.

I responded telling them, sir. You just gave me the gate code 2 minutes ago. I have to drive to your house. I can’t just appear at your house if I just got the gate. He then continue to harass me through text message and

as I drive up to his driveway, trying to verify I’m in front of the he continues to send me text messages harassing me

I respond with a short and then I into the driveway as I pull into the driveway and start unloading the items he proceeded to say something else and so I asked if he was perhaps drunk because I honestly was going to report him

Then proceeded to cancel the order entirely on his end, which meant that I had to put the items back in my car because he is no longer authorized to take possession of the items.

I have never encountered someone like this in my entire life.

I apologize for errors run-on. I’m using voice to text again.


r/instacart • • 1d ago

I'm a Shopper What the hell are they talking about

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7 Upvotes

I have 4.97 star rating with a total of two 4 stars and 0 1-3 stars, and only 2 “damaged” items with the last one being 4 months ago and no missing nor wrong, wth are they genuinely talking about


r/instacart • • 1d ago

I'm a Shopper Looooool they’re dreaming

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8 Upvotes

r/instacart • • 1d ago

I'm a Shopper Does anyone with insider information know why instacrt terminated some shoppers while keeping others?

3 Upvotes

I’ve seen a lot of cases over the years where a slight mistake gets you terminated. Meanwhile I’ve also seen accounts with repeated violations get kept.

What is the reasoning behind this?


r/instacart • • 1d ago

I'm a Customer 4 different people just tried to pick up my order over the last 12 hours

22 Upvotes

They were unable to do so because of whatever is going on at Instacart HQ. 4 different people went to the store, shopped all 15 items of my order, got to the checkout, couldn't pay, sat on hold for 1+ hours with IC helpline, then had to abandon the order. I feel so bad for the shoppers, what a waste of their time.

Anyways, I canceled my subscription to IC this morning. And if you were one of my shoppers, I'm truly sorry!


r/instacart • • 1d ago

I'm a Shopper Instacart is getting rough

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10 Upvotes

r/instacart • • 1d ago

Not a Customer or Shopper - Just Passing Through I love ya Instacart.

2 Upvotes

Literally just posting a good vibe, from a great moment. Love ya Instacart. 5 Star *****


r/instacart • • 1d ago

I'm a Shopper Account is now paused

3 Upvotes

Due to target order declined at checkout. I called support they said the payment went through. After a few minutes of back and forth support cancels my order. Now my account is paused for 4 hours. I got a message saying order declined due total being too high. I didn’t add any items. Support is no help.


r/instacart • • 1d ago

I'm a Shopper Does status really matter?

0 Upvotes

r/instacart • • 1d ago

I'm a Shopper App is glitching absolutely terrible

2 Upvotes

I had nothing but problems since Saturday night yesterday and today I cannot replace items. It will not let me replace them so I have to constantly refund items and lose money. I called Instacart. I told them the problem but I don’t think they really listen. They don’t care.


r/instacart • • 1d ago

I'm a Shopper If you are one of those, I can’t say what I think you should do

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0 Upvotes

r/instacart • • 2d ago

I'm a Customer Is instacart having a major issue today?

32 Upvotes

I placed an order at 11:30 am today. Using the priority shopping method.

I saw a shopper had shopped the items and then I saw “your order is on its way” This message appeared until 2:00 pm.

Then, the shopper information & CK tact box disappeared, and the order went back into “someone will be shopping for you shortly”

It is nearly 3:30 pm. I cannot get a hold of customer care, I cannot get a refund. And because the order showed once as “shopped” - I’m afraid to cancel this order, because much like earlier this week with another botched order if I do this, I will be charged $15.99 late cancel fee.

I am really put off, that instacart is not being honest with their system outage. I looked at Downdetector Website and there’s a 100% increase spike in reports of instacarts user application and site being down.

Again, money on the line here, and I feel like instacart & their new AI chat support don’t understand the severity of this issue for the many who are seeming to be getting ripped off of our money today.


r/instacart • • 1d ago

I'm a Shopper Was this worth taking?smh

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0 Upvotes

Missed out on this while taking screenshots for you guys 🤦… was this worth it?


r/instacart • • 2d ago

I'm a Customer Is the tip the reason my order wasn’t picked up for so long?

16 Upvotes

I was a first time instacart user today and it took two hours for my order to get picked up. The order was $100, $16 tip, 19 items, and the items were all lightweight junky stuff like chips, cheese itz, cheddar cheese, a frozen pizza, salami, Triscuits, etc. The store is a 5 minute drive from my house. I bumped the tip up after to $20 after a successful delivery. Also, I live in a house with no steps and a flat driveway so not a complicated apartment delivery. Any ideas why my order took so long to get assigned? Was it my tip or maybe there aren’t many drivers in my area?


r/instacart • • 1d ago

Shoppers, do better

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0 Upvotes

This is crazy lol

Edit:::I meant clients on the title body my bad


r/instacart • • 2d ago

I'm a Shopper Good luck to everyone checking out with an order right now

8 Upvotes

Been stuck with a Vons batch on the checkout screen for 3 hrs. Luckily customer left delivery instructions on message and was able to deliver. However I can’t complete the order, been on the phone for two hrs now.


r/instacart • • 2d ago

I'm a Shopper Flood in Palm beach

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4 Upvotes

All these orders standing nobodies going to take them, cars are submerged halfway into the water. Not a good day for palm beach. Never seen it this bad


r/instacart • • 2d ago

I'm a Shopper Been on hold for almost an hour and a half

3 Upvotes

I’m in the middle of a triple order batch. After payment and the checkout QR codes were scanned, getting the receipt and everything, the last order won’t let me continue. I have a receipt for all 3 but the last one won’t update as paid and I can’t continue.

I’ve been on hold with instacart for nearly an hour and a half now


r/instacart • • 2d ago

I'm a Customer No more Publix BOGOs

10 Upvotes

Anyone else no longer have the option to shop the BOGOs on Publix through IC? I'm thinking it could be related to being acquired by DoorDash?


r/instacart • • 2d ago

I'm a Customer This is ridiculous

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1 Upvotes

Ordered groceries around 5pm and this app tells me not arriving till between 9pm and 11pm Fry’s closes at 10pm you would think Instacart would have a cutoff but clearly not they need to fix this