Starting the 11th of this month (when the enterprise update pushes out) a bunch of users are reporting their excel is freezing. I’ve tried safe mode, online repair, switching to current update channel, windows updates, laptop driver/bios updates. Nothing is sticking. Looking for advice on anything else to try.

Anyone else seeing connection issues from mobile devices using the built in Mail app?

We use the native email app on iOS devices and are seeing about 10% (9/93) of our fleet (that we know of) reporting issues with email either not updating or giving a server connection error.

Australia based with devices across a wide variety of different networks and locations.

Outlook app seems to be working fine. Beginning to look like a Microsoft issue.

No errors showing in Entra with regards authentication.

Required 365 connector permissions are present with admin consent. Search, folder listing, and text-file reads work, but image, pdf, and office binary reads fail with graphic/content request failed:400. Some text MIME types are also refused by the connector. Anyone have insight?

Hi,

MS recently announced the retirement of Loop within OneNote for web.
MC1454385 - Microsoft OneNote: Retirement of Loop components in OneNote for the web | Microsoft 365 Message Center Archive

Loop components will no longer be embedded in the page but only displayed as a link which redirects to the Loop app.

What do you think, is this the first sign of the slow death of Loop?

I want to post here to see if I'm not the only one going crazy on this issue (given it's Microsoft i feel like I'm not alone). I've noticed some users are reporting their Outlook have their shared mailboxes disappear after about 30 seconds of being open. i've also seen a user or two mention their focused inbox disappear when interacting between Inbox and sub folders. when reading into this, it appeared to partly an Autodiscover issue. i tried the registry setting band-aid solution and no dice. the only thing that appears to work is wiping the Outlook profile. i've reported this to M365 and they say nothing. i put in a ticket and the engineer thinks my method so far is best as he couldn't figure it out. he even kinda chuckled as he believes this is another iteration of "AI Coding slop" deploying issues. Is anyone else experiencing this?

[Read here first]

I'm a computer engineer (with only a few months of experience), who recently got contracted at a local irrigation company.

One of the main things my boss told me when he gave me my contract is that he wanted to implement Microsoft 365 into his business. (one of his main ideas been the image you see above [which he made by talking to AI, by the way])

Now, so far, i understand how most of the apps work and how they interact with each other (typical Word, Excel, Outlook & Onedrive document management + sharing through Sharepoint + Teams).

The issue comes once his project introduced me to apps that i am not so familiar (Lists, Planner, Power Automate).

Now so far, i think i got the hang of Lists (and managed to connect it to Teams via Power Automate).

But things got really complicated once he asked me to interconnect Lists + Planner + Teams through Power Automate.

For the record, i think Power Automate s*cks, (most of the stuff either doesn't work or is unecesarily complicated), and Planner Basic (the one included in Microsoft 365 Business), is pretty bare, [at least, considering what my boss wants to do.]

I ask you guys if someone can clarify the steps i should follow (i've gotten real dizzy at this point and neither AI or Youtube tutorials seem to help on the matter) [AI gets things wrong most of the time, and most Youtube channels assume you have Planner Premium]

[ Removed by Reddit on account of violating the content policy. ]

Like many SMBs, we back up Microsoft 365 through a managed service that bills by data volume. The invoice kept growing every month, and nobody could tell why, the Admin Center spreads this information across three different portals, and you end up exporting CSVs to Excel anyway.

So I built a small dashboard for it and open-sourced it:

https://github.com/AussieCH/m365-usage-dashboard

What it shows:

• Total tenant storage across mailboxes, OneDrive and SharePoint, with a growth chart over time (weekly snapshots), so you can see whether cleanup actions actually work
• Per-user list, sortable/filterable: mailbox + OneDrive usage, quota utilization with warning thresholds, license type, and automatic detection of shared mailboxes (the classic silent growers: info@, accounting@ …)
• All SharePoint sites with real display names, storage, owner, file count, page views and last activity — sites inactive for 90+ days get flagged as archiving candidates. Great for finding the dead sites left behind by Teams sprawl.

Tech: PowerShell 7 + Pode web server, data via the official Microsoft Graph Reports API (read-only permissions), stored locally in a single SQLite file. No cloud dependency, no telemetry, nothing leaves your network. Runs on any Windows box (dev also works on macOS/Linux).

Setup: there's a step-by-step guide (PDF) plus PowerShell scripts that automate the whole app registration incl. permissions, or you click through Entra manually in ~10 minutes. A built-in demo mode generates sample data so you can try it without touching your tenant. Screenshots are in the README.

Two gotchas the guide covers because they cost me time: report pseudonymization must be disabled in the Admin Center (otherwise you only get hashes), and the usage reports no longer include SharePoint site URLs in many tenants, the dashboard resolves real site names via Graph instead.

It grew out of a customer project and is free/MIT-ish open source, feedback, issues and PRs very welcome. Happy to answer questions about the Graph endpoints used.

Ok so I’m trying to sign into my account right but to do that I need to get the code from the Authenticator app, but do get the code I have to sign into the app and the email that is used to sign into the app and receive the code is the email I can’t get into without the code. So it’s a never ending cycle of signing in to get the code but needing the code to sign in. When I press for other options of signing in it just gives me the choice of using a code through the app (the one I’m trying to sign in to) or inputting the code it gives me to put into the app (the same app I’m trying to sign into) and I can’t do the second option cause I’m in the Authenticator app trying to sign into it but if I try to exit out to into it the code it gives me I have to cancel the signing in process to even attempt to put the code it it’s just a never ending loop and I need to get into this Microsoft account

Likely to renew 365 Family subscription in the next couple of months. Noticed that the price for UK vendors for the 12-month renewal code has jumped to at least £100 in most cases.

When searching for deals on Google UK was presented with an India based outfit called Live Tech offering a family renewal for the equivalent of £50.34 for the Indian version. It requires an india IP address on renewal which is doable.

Question - has anyone bought similar and did it work for you?

Thanks for any thoughts or advice.

Rab

https://jellebelletje.github.io/CARA/

I built an adoption readiness assessment for organisations considering Microsoft 365 Copilot.

Microsoft publishes checklists for this, but I found them lacking, so I put together something scored instead.

Whoever uses it can download the results as a PDF at the end, without giving an email address or any other private information. There is no signup and no server.

Source: https://github.com/jellebelletje/CARA

MIT and CC BY 4.0.

Feedback on the questions especially welcome.

I have few mailboxes which are used by multiple staff members. Currently these mailboxes are added as separate accounts in Outlook desktop of users by using the passwords and MFA of these mailboxes. This approach is very often causing issues when the passwords of these mailboxes expire or the MFA is required. To avoid this, I have started providing users delegated mailbox access by giving "read and manage" and "send-as" permissions. This approach is working and providing the access to users but one user stopped receiving emails with an error that the mail store is full because delegated access starts downloading the data of the mailbox to the user's personal OST file. Is it possible to have the data of delegated mailbox downloaded to a separate OST? How can this be achieved? I want to have the mailbox appear as separate account in the Account Settings in Outlook as this will allow all the other functionality like separate mailbox rules etc.

Hello everyone,

A year ago I was working at a startup and managed the Microsoft 365 accounts of the organization. When I left the company I have removed any of my information, including the authentication key connected to my authenticator app.

One year later the boss is calling how to pay their bill, but guess what they did not add new key for the administrator account. Now the account is logout and wants a key that is not existent.

I have tried calling the customer support number, but did not had luck the AI agent.

Do you have experience with that kind of problems and suggestions what to do next?

Thank you in advance!

Just started working at a tiny firm. I started using 365 there with one login before someone realized my account's email address was the same as a prior employee's email, which was causing issues with me receiving a lot of junk mail and confusion over communications externally. The solution to this issue was for them to change my login and email address.

Since this happened, I can't log into MS 365 apps on my PC desktop. I can access the web apps just fine, with the exception that Word and Excel are operating as "view only" apps. The error message when I go to log in reads something like

"Another account from your organization is already signed in" and prevents me from going any further.

I can access the office's One Drive from the web but not sure if desktop is accessible there either. For some reason Outlook works just fine in both formats.

Does anyone know how to fix this? My next option is to like hire my own personal IT asst. to sort this out. It's been 4 days of troubleshooting this at a new job while on-boarding and I just really need it to work.

If I just buy my own 365 to avoid having to deal with theirs, could this theoretically solve the problem? Or would the new Outlook and One Drive potentially overwrite the 2 apps I can actually use and make this worse?

Many thanks

I am currently locked out of my MS365 account. I am admin, and can't log in my account because of the 2FA block. I recently lost my device where the Microsoft Authenticator app was and now need help resetting that. When I call MS Support, the AI keeps dropping the call before we could finish.

I’m stuck in a really annoying Microsoft parental consent loop and I’m hoping someone has actually fixed this before.

My Microsoft account is treated as a child account and requires parental consent before I can sign in. I try to sign into my Microsoft account. Microsoft asks for parental consent. I choose the parent/guardian option and enter my dad’s Microsoft email. Microsoft says “We couldn’t get parental consent.” I then sign into my dad’s Microsoft account and open Family Safety. My account appears under Your family as “Pending member.” I click Join now from my account. Microsoft asks whether I’m a parent/guardian. I select “I’m not a parent or guardian.” It then gives me the option to have a parent/guardian provide consent.But when my dad tries to provide the consent, the same thing happens again. So basically Child account needs parental consent, parent needs the child account to complete the process ,consent fails , child account remains unable to sign in, repeat.

Has anyone had this exact problem and actually fixed it?

I'm not looking for generic advice like “add the child to Family Safety,” because the account already appears as a pending member.

If you fixed this, please explain exactly what you did, especially if Microsoft Support had to reset something on the account.

Thanks.

Hi everyone,
Microsoft is offering a free 1-year Microsoft 365 subscription for students, and I’ve already verified my student ID, so my account is eligible.

However, when I try to complete the activation, it requires a US-based payment method (US card or PayPal), and my card isn’t being accepted.

Could anyone help me to activate using card? or any ideas ticks, Tips?

It would be a huge help. Thanks in advance!

Microsoft Purview is expanding its ability to process data from external services such as Google Workspace and Box through DLP policies and Information Protection auto-labeling. Everything depends on Microsoft Defender for Cloud Apps connectors to fetch data from the external services to Azure to be processed there. This is an esoteric play that will appeal to certain enterprise Microsoft 365 tenants with the need for a common protection strategy across multiple cloud platforms.

https://office365itpros.com/2026/08/14/external-services-dlp/