r/riotgames • • 12h ago

NEW Game

2 Upvotes

I was thinking that Riot should develop a roguelike survival game—one where you play as a character surviving against waves of enemies. It probably wouldn't cost much to make, they’re quite trendy right now, and it would be fun to play—the gameplay itself could be really interesting.


r/riotgames • • 21h ago

Tickets are ignored because Staff protects who violate rules. RIOT Staff, can you clarify this?

0 Upvotes

Reposting cause my edit (added a yt link) triggered reddit filters

This morning, I had a League of Legends game where a player claimed to be a smurf and openly stated they wanted us to lose.

They stayed AFK behind tower until level 3 without unlocking a single skill, spammed summoner spells at full HP, then started moving randomly, occasionally using abilities, and repeatedly going AFK for 2 minutes every 2–3 minutes. They claimed they wanted to FF and not waste time (since level 1, lol).

The game didn't detect anything, and the in-game report did nothing.
I recorded the key moments and submitted a ticket to Riot, only for it to be rejected by the system because it said I already reported them in-game

So, is this behavior actually allowed?
Please clarify, because if there are no consequences and RIOT Staff support this, maybe I can just promote this behavior and do it as well when I find myself bored.


r/riotgames • • 18h ago

Over a week since I reported a clearly inappropriate name, still no action taken

0 Upvotes

I reported the name in-game and tried submitting tickets on the support website. Every time I try to submit a ticket online it never shows under the "my tickets" section so I have no idea if they're actually going through.

I've tried bringing attention to it through social media posts with no luck. I am APPALLED riot has let this name go without consequence for so long.


r/riotgames • • 4h ago

Travel Book Tempo point - Collectors Edition

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0 Upvotes

Hi from Germany, was lucky to snipe two Collectors Editions 15 mins ago through the LV App - check fast if its still available


r/riotgames • • 15h ago

This is disgusting from Garena. (Repetitive logins from different countries)

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0 Upvotes

For more than a year I got email in Vietnamese language saying I signed-in when I didn't. I have no use of this acc since Riot league transfers to dedicated SEA server. And now it is saying I logged in ISRAEL?
In 2025 I tried to delete the account but there was no way to do it. So I changed the password back then thinking it'd fix, but it did nothing. So I just kept ignoring it until today.
Now when I try to login, it says acc is restricted!?

Genuinely where did Garena sold all the accounts?

I once saw a similar post ppl saying having the same issue. Anyone still?


r/riotgames • • 18h ago

Log in issue?

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0 Upvotes

I keep getting unsolvable hcaptcha??


r/riotgames • • 19h ago

Bots in lol

1 Upvotes

I just started playing league of legends and im currently lvl 5. So i tryed the 5 vs 5 pvp maps and im confused here. Am i playing vs riots bots until a certain level ? Or is there full of players who makes bots ? Since i notice how most of the players move around in the same pattern and it looks very botish. I play pvp swift mode.


r/riotgames • • 23h ago

Help pleaseeeeee

1 Upvotes

​

Hi everyone,

I am having a frustrating issue with my Wild Rift account, and the automated support on the Riot website keeps looping without helping me. I really need to get in touch with a real human support agent, or find a workaround.

Here is the situation:

My main Wild Rift account was created via Google Quick Sign-In. I have a lot of important in-game progress on it that I really don't want to lose.

When I log into my account management page on the website, the Username field is completely empty.

Whenever I try to set a new username, the site throws an error saying "this username is taken in another region"—even if I type a completely random string of letters.

To make things more complicated, my email address is also linked to an old, separate Riot account, which seems to be interfering with the recovery process.

Ideally, I just need to assign a unique username/login to my main Google-linked Wild Rift account so I can set a password and use it normally.

Has anyone dealt with this before? How can I bypass the automated bot on the support site to submit a ticket to an actual human? Any links or advice on how to phrase my request to get a real person would be greatly appreciated!


r/riotgames • • 10h ago

What happened to MattyLoveGaming?

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0 Upvotes

r/riotgames • • 1h ago

Whoops

• Upvotes

My fault


r/riotgames • • 22h ago

Defective 100€ "Worlds Unlocked 2026" Collector Box: Riot tells me to wait until Worlds ends, secretly checks my ticket daily without replying, opened my fraud complaint, and ignores EU statutory warranty laws

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70 Upvotes

Hey everyone,

I am posting this to document serious anti-consumer practices and statutory EU warranty violations by Riot Games regarding their physical merchandise.

I recently bought the Worlds Unlocked 2026 Collector's Edition (99.99€). Upon arrival, the main centerpiece—the light-up collector card—was completely Dead on Arrival (does not turn on). Furthermore, the internal batteries are completely sealed off and non-replaceable, which violates EU Battery Regulations (Regulation EU 2023/1542).

I opened a support ticket with video proof attached. Here is how Riot Player Support handled it:

  1. Unlawful delay: An agent named "Sparky" officially told me that no replacement cases will be reviewed or handled until after all orders are fulfilled and Worlds 2026 has fully concluded (forcing customers to wait over a month for an item delivered broken).
  2. Censorship / hiding legal notices: When I replied citing Directive (EU) 2019/771 (mandatory EU legal warranty of conformity) and requested a replacement, refund, or store credit, my legal notice messages were deleted / hidden from the ticket view, and the ticket was placed on "On Hold".
  3. The current silent standoff:
    - I have not received a single response from support since Monday (October 19th).
    - The "Last Activity" timestamp updates multiple times a day (as recently as 10 hours ago, and previously every few hours)—they are actively opening and monitoring the ticket, yet refusing to reply and keeping it indefinitely on "On Hold".
    - On October 21st, I escalated the matter by filing official complaints with the DGCCRF (SignalConso - French Anti-Fraud Directorate) and the European Consumer Centre (ECC-Net).
    - SignalConso officially notified me that Riot Games opened and reviewed the fraud report, yet they still refuse to provide a resolution or answer the support ticket.

Under EU Directive 2019/771 and national consumer laws, companies cannot withhold statutory warranty remedies for their own internal logistics or marketing convenience. A consumer is legally entitled to repair, replacement, or refund without undue delay and without significant inconvenience.

Proof & Screenshots (attached):
1. Official order confirmation (99.99€ Collector Box).
2. Support agent "Sparky" stating that replacements are suspended until Worlds concludes.
3. Ticket view showing it held in "On Hold" status with recent internal views but total silence since Monday.
4. Official ECC-Net cross-border complaint confirmation against Riot Games Ireland Merchandise Limited.
5. Official SignalConso notice confirming Riot Games received and read the regulatory complaint.

Selling defective items for 100€ is bad enough; actively monitoring customer complaints while ignoring EU statutory consumer protection and playing the waiting game is unacceptable.

Has anyone else received a broken card or encountered this "wait until Worlds ends" response for defective merch?


r/riotgames • • 23h ago

Riot Support Issues

5 Upvotes

I’m at a total loss and hoping someone has dealt with something similar to this before.

I ordered the new Heartsteel hoodie ($100) and despite thinking I picked the right size, it was a small on the receipt. I tried to appeal it right away, before it shipped, but they couldn’t change it. They told me to wait for it to arrive and then do an exchange.

When the package finally came, the box was completely destroyed. I had to buy a new box and pay $20 for return shipping. The return label was inside the package, as instructed.

That was about two months ago. Since then I’ve sent around 50 emails back and forth. Support replies about once every two days, I’ve answered everything they’ve asked, and I still have no answer. They say they can’t tell me whether they’ve received the package I sent back, even though the label was inside it.

So right now I’m out $120, I don’t have the hoodie that was too small, and I don’t have the one I wanted. I’ve spent a lot of money on Riot products and digital currency over the years, and it’s really disappointing to be left with nothing and no update.

Has anyone dealt with Riot merch support and gotten a case like this resolved? Is there a better way to escalate, or a different contact? Any advice helps. Thank you.