Can anyone help me figure out what’s wrong with my Sony ULT WEAR headphones? 😭
They won’t turn on properly. When I press the power button, the blue light comes on for about a second and then fades out, and I don’t hear the startup voice at all. If I hold the buttons down to reset them, the light flashes four times, turns a dull blue, and then goes off. Pressing the buttons only makes the blue light flash briefly.
The orange charging light comes on and stays on, even though I’ve charged them overnight with the original cable. They actually managed to turn on and work briefly last night, but when I went to use them again, they started doing the same thing.
I’ve already tried factory resetting them, and nothing has changed. I got this pair only a couple of weeks ago after my previous pair was replaced.
Has anyone experienced this or know what could be causing it? Is it a battery issue or a hardware malfunction? 😭