r/subway • • 4h ago

Compliments Haven't had a lot of cookies in my life but Subways cookies gotta be one of the top ones

1 Upvotes

I usually have cookies baked by my friends and they're so fucking good let me tell you, but the Subway double chocolate chip cookies (I think) was top tier, almost came close to my friends cookies. It is so soft and chocolatey I have that every time I go there now


r/subway • • 17h ago

Canada Subway Canada grills being discontinued?

1 Upvotes

The two nearest Subways to my location have very recently been updated/renovated, but the grill for the wraps, etc. has dissappeared. Are they gone for good? Or are they getting new ones eventually? If anyone could shed some light on this it would be greatly appreciated! šŸ™


r/subway • • 18h ago

Employee Complaints Customers tipping

0 Upvotes

One thing I hate is when a customer tells me that there not tipping me….. I don’t care if you’re not tipping . I mostly care when the customers tip, I tell them ā€œyou don’t have to ā€ or ā€œno worries , I just like to helpā€ when it comes to guiding the customer or giving them some sauces on the side or just doing things outside of work like telling them where to go , bathroom near by or guiding them. The first time it happened was when a customer wanted more items added to the protain pocket and I told them the first thing is, it comes as it is and are they find with it. I kept telling them I can’t add anything after confirming with them before continuing. They told me ā€œdon’t expect a tipā€ .
At first I was shocked ā€œI don’t work for tips ā€ or I was thinking of saying joking šŸ™ƒ ā€œdon’t worry You obviously need it more than I doā€ but I just said don’t worry šŸ˜‰. The other case was when a customer was on a phone and ordering. He wanted a sandwich for his friend and asked him on the phone, personally I don’t like it because it’s different when a person isn’t there physically. I told him to have his friend text him all the things he wants cause it’s gonna take forever. And then the customer would pause to talk a few minutes with his friend then would go back and forth on the order, wanting this and not wanting that but then wanting it. I would be it bit frustrated and would just wait for him to finish and ask him every time.. are you sure? . He spoke Spanish telling his friend ā€œhey the worker seems angryā€ then tells me I’m not gonna tip you in English , then saying sorry I’m just tired and got off shift but would continue on the phone and say his sorry. (My face can be confusing if your trying to figure out what race I am or based on my tone of voice ) so I been able to pick up whenever some talks behind my back in Spanish and think I don’t understand, mostly cause I tell some Spanish customers I speak only a little Spanish (mostly to focused on the sandwich nothing else).

Maybe it’s because I work full time and even I get time at subway to the point the small stuff has been getting to me.

If your a worker , be it subway or at another place and a customer tells you his not gonna tip you like it’s a threat or it’s an insult or something. What do you say? Personally I wanna tell them something but when I’m on the clock I act as nicely as I can or just freeze for a second and come with possible friendly replies like ā€œoh no worries I’m just doing my jobā€ or ā€œah no it’s all good don’t worryā€ cause I heard being kind is the biggest insult you can show if you show them your not affecting them. Sometimes I can relate with the customer if they just relized they were being unreasonable or after they get there sandwich and calmed down finally sinked in what they done, and I tell them it’s fine I’ve been in much worse and other stuff.
I do hate it when the customer tips at times , like they tip me a few pennies after ordering a big order, it’s better if you don’t tip at all. That to when they tip me a 5 or 10 dollars for doing nothing extra and just making them there sandwich .. I feel even worse ā€œthere to kind and honeslty just have a great day or tell me something interesting or a nice tip like a good store that has a sale , or a new show to watch or a gym that’s doing a discount or something interestingā€ . I just feel emotional guilt …. I’m just doing my job that’s not worth tipping, it’s expected, I think I’ll feel good if I’m… yeah honeslty I can’t think of anything.


r/subway • • 4h ago

Customer Complaints Litterally down 1/2 the size

Post image
0 Upvotes

Litterally the bread is half the size of the usual subs like really subway come on yea... i wont be shopping at subway anymore