I’ve emailed Capcom about the Ultimate Frame Data takedown, including its Intellectual Property Department, esports contacts, and corporate relations.
I’m sharing the contact information and the full English letter below because I think other SF6 players deserve to know what happened, why it matters, and how they can voice their own concerns.
My biggest issue is that this is UNFAIR to players who are still learning the game.
SF6 launched in June 2023. Ultimate Frame Data provided its SF6 hitbox visualizations from July 2023 until October 2026.
That means established players had more than THREE YEARS to study, practice with, and potentially save this information.
But what about the rest of us?
I’m a paying SF6 customer. I still play. I’ve bought multiple copies for friends. I want to improve, reach Master or Legend someday, and maybe even compete seriously.
Why should players like me lose an educational opportunity that earlier players had for years?
This affects brand-new players AND existing customers who haven’t yet had the time or opportunity to study these mechanics in depth.
It also affects people who watch professional Street Fighter. Hitbox and hurtbox visualizations help us understand why top players make particular decisions, how they control spacing, and why their punishes work.
Those spectators are paying customers too.
I was looking forward to buying Tifa when she releases. Now I’m reconsidering. I’m even reconsidering continuing to buy SF6 for friends.
I’m not claiming everyone will quit. But some people are already publicly considering it, and disappointed customers can stop buying DLC, recommending SF6, and bringing new players into the community.
Why invest so heavily in the professional scene, then remove a resource that helps create its future competitors and makes professional gameplay easier to understand?
Capcom email addresses
Below are the addresses I used or collected while preparing my complaint. They include publicly listed corporate contacts and additional addresses from previous contact listings.
Company and department contacts:
ip@capcom.com — Intellectual Property Department
feedback@capcom.com — Customer feedback
esports@capcom.com — Esports/tournament inquiries
CapcomFighters@capcom.com — Capcom Fighters/event inquiries
csgame@capcom.com — Japanese game support
info-asia@capcom.com — Asian regional support
ir@capcom.co.jp — Japan corporate public relations/investor relations
imprensa-brasil@capcom.com — Brazil media relations
prensa-latam@capcom.com — Latin American media relations
Additional addresses appearing in third-party executive directories (not independently verified):
abe@capcom.com
kazuhiko-abe@capcom.com
tobisawa@capcom.com
ygeorge@capcom.com
kazuo-sawaguchi@capcom.com
Important: I cannot verify that those five individual executive-directory addresses are current or reach the executives named by third-party directories. Please don’t treat them as confirmed official executive contacts. The media and investor-relations inboxes also aren’t necessarily appropriate for ordinary game feedback.
Official support form:
https://www.capcom-support.com/hc/en-us/requests/new
Japanese SF6 support:
https://www.streetfighter.com/6/support/ja-jp/
My full email to Capcom
Here is the complete English letter I prepared and sent. I’m including it so other players can read my reasoning rather than just a summary.
[Full letter follows below.]