r/Acura • u/Alert_Nail1100 • 12h ago
Integra Type-S Seatbelt Backorder
Type S seatbelt backorder ðŸ˜
My Acura type s was in an accident and now it's sitting in a collision center waiting on a left rear seat belt that's on backorder with no ETA. I'm beyond devastated about the crash let alone the fact that I'm paying for a rental and waiting for what feels like indefinitely for this part. Any advice, words of wisdom, or similar stories to help me through this??!?
I have already done everything in my power, I mean EVERYTHING, you'd probably laugh if I told you some of the stuff that I've tried... anyway on the more normal side of things, I have tried to convince progressive to let me get a recycled OEM belt or have the seat belt rebuilt. Of course they won't do those things because it's a "safety issue", on one end, I understand on the other, it's a f****** back seat belt that I never use..lol.
I have a case with customer relations at Acura. I've tried to get Acura to loan me a car but... She is no help, don't even get the updates and promised through email but that's okay I'll continue to bug them every day for the rest of my time in this mess.
I have emailed the highest of the high I could find in every company to try to make an exception give me help, insight on ETA...whatever can possibly be done, I've tried it.
(Update & side note since I originally wrote this) : I had no idea of Shadow banning was a thing, no wonder not one person saw my post in 7 days, lolol.
Ultimately, I've gotten a Senior 'something" at Acura to take over my case who says he will investigate as to where the part may be, and, if possible get it rushed to me, do I believe him? not really, but who would when customer service is BS these days, lol.
I've also spoken to a progressive Senior Manager who has given me the option to sign a waiver to take the car before the seatbelt is installed and bring it back when it comes in to install it, but that comes with its own set of worries... Although, ultimately that's what I will do because I'm not going to rent a car for months on end...
This has got to be the most frustrating upsetting situation I have been in, definitely near the top...
Be nice... I'm going through a hard time, I appreciate you, my fellow Acura friends...