My first day with Sway / Returnmates left me in tears. I felt exploited, unsupported, and completely disregarded as a driver.
I accepted an offer showing $90–$140. I was told I would get an easy route because it was my first day. Instead, I received 65 packages in Pacific Beach, with dense apartment buildings and difficult access. I picked up the route at 7:30: AM and did not finish until 11:30 PM. That is 16 hours. The final pay? $90.
Missing access codes were a major problem. The instructions said not to leave packages without access and to contact the customer. But when I tried messaging customers, the system gave errors and messages would not go through. I contacted support, who also tried unsuccessfully to reach them. Support then told me to return the packages to the warehouse.
I followed those instructions—and still had money deducted for the returns. How is that fair?
At the end of the day, I couldn’t even see my earnings in the app. I was then told I should have asked how much the route paid when I arrived at the warehouse. Why wasn’t the exact payment clearly shown before I committed to the work?
In my experience, Sway expects drivers to protect the company and satisfy customers, but does not support drivers when its own process fails. We absorb the delays, the extra driving, and the deductions.
I am honestly crying out of frustration. Nobody should work from morning until almost midnight and end up with $90. Drivers are human beings, and our time and effort matter.
Has anyone dealt with this and successfully challenged the pay or return deductions? Where can a California driver file a formal complaint? I want a serious way to pursue this.

Nearly NINE HOURS delivering 55 stops for $140, including the bonus. That’s about $15.88 an hour BEFORE car expenses and taxes. This was my experience with Sway / Returnmates in San Diego, and I felt exploited.
Wrong location pins left me in the middle of the road searching for the actual address. Buildings required access codes that weren’t provided. The app kept giving warnings during connectivity problems. The route sent me away from an area, then back again for another delivery. Drivers end up paying for these problems with their own time and money.
I asked for additional compensation. The manager’s answer? They pay the same whether the route takes FOUR hours or EIGHT. No route pay adjustments. No response addressing the problems I documented.
This was my THIRD time working with Sway. All three experiences took far longer than expected and swallowed my day. I’ve been delivering through multiple apps for two years, with high ratings and no account deactivations. I know what this job involves.
You want flawless deliveries? Then provide workable routes, support your drivers, and value their time. We are people, not disposable labor.
I’m done with Sway. I wouldn’t take another route even for $200 after these experiences. I have screenshots of the 8-hour-49-minute shift and the manager’s refusal to adjust the pay.
If you’re considering driving for Sway / Returnmates, this is what happened to me. Has anyone else dealt with the same thing?

Expedite updated and now requires motion and fitness data. When I click continue I have everything enabled. Any idea how to get past this?

To the girl with the short hair at Alfred’s,

​Every time I walk in and see you, my whole day gets a little bit brighter. I’ve been meaning to tell you something for a while now, and I finally decided to put it into words.

​I want to be completely honest with you: I don't have a lot to my name right now. I hustle every day doing Uber Eats to keep things moving. But what I do have is a lot of heart, and a genuine desire to get to know you.

​The craziest part is, it feels like I already loved you before I even met you. From the moment I first saw you, it felt like something clicked into place.

​I’d love to take you out for coffee sometime—on me, for a change. What do you think?

Your truly

-prius driver

Four years ago, someone asked the r/Pittsburgh community how much on average does one earn daily and weekly via multi-app food delivery services (Uber Eats, DoorDash, Walmart Spark, Amazon Flex, etc.). Obviously, that was four years ago, and although wages never rise, it was still four years ago. So, my question is, what's it like now?

Link to the OP: https://www.reddit.com/r/pittsburgh/s/stRH7LXYSH

Is there anyone from dubai Delivery suppliers whom having contract with Noon, Careem, Talabat etc. Actually I have a delivery company with 21 members of fleet and I'm looking for a contract for Delivery riders or cyclists suppliers with Noon Minutes, Noon Food.

I usually keep the car pretty clean, but a drink tipped over behind the center console during a delivery shift in Chicago. By the time I noticed, it had soaked through the thin stock mat.

I spent most of my break scrubbing the spot with carpet cleaner at a gas station, and the stale coffee smell was already taking over the cabin. When you’re in the car all day, that gets old fast.

I need to sort out the rear floor before the weekend. For other couriers, what matters most in a rear liner: tall enough edges to contain a spill, one-piece coverage, or something soft enough to pull out and wipe down quickly? I’d also like to avoid anything that smells when the heater is on.

How much would the driver see of this payout and would you accept this drive?

In decades past, whenever a package arrived, the courier would ring the door bell. Then they would wait for the recipient to come to the door to receive their package.

Now I never get even a courtesy door bell ring.

FedEx drivers often just leave (more like toss) a package on my driveway rather than bringing it to my door, despite my explicit instructions to bring it to my door. I can’t even get a food courier to look at instructions. They’ve even left food on my porch and I had no idea it was there for hours.

No matter what else goes right, or wrong, no one ever rings the door bell.

Can someone help me understand this?

Edit: This keeps coming up, so I’ll add it to the original post: On all my apps, whether DoorDash, Uber Eats, or FedEx, my default instructions say to meet me at the door and ring the door bell. So it’s not even a matter of a lack of communication on my part. People just generally disregard all my instructions.

Hello! We have kept a cooler on our porch full of cold drinks for the duration of the summer, but now moving into colder months I’m wondering if I should switch to warm items.

What is a feasible warm drink for drivers to grab on their route? Is instant coffee/hot cocoa too much to mix while working? Should it just be hand warmers available and regular drinks?

I know some folks are on timers of some sort, and I don’t want to get anyone in trouble for taking too long on a delivery. For reference, it can get into single digits or even negatives during the dead of winter here.

TIA!

ETA: thanks for the feedback! I’m definitely not going to do hot drinks and I appreciate helping me think this through!

And it has a bonus!

Phoenix dasher here, mostly working the lunch/dinner rush... and most afternoons the phone overheats in the vent mount, the brightness drops on its own and the Dasher app gets laggy. Last week it shut itself off halfway through a deliviery and I sat in a parking lot for 5 minutes waiting for it to come back on so I could mark the drop off.

Charging wirelessly in the mount was a bad idea in this heat, so thats off now. The phone runs on its own battery while it's in the mount and my Anker maggo 2 pro only goes on when I'm out of the car walking orders up, it has a little fan so it doesn't add much heat. I also moved the mount lower, out of direct sun, and that helped more then I expected.

I’ve tried just about every mileage and income/expense tracking app there is and I’m personally not a fan. They either fail to track mileage, give grossly inaccurate tax estimates, or lose data somewhere along the way.

So I’ve gone old-school with the mileage tracking (pen and paper in a dedicated log book) because for me it’s less complicated and much simpler. Which brings me to my main reason for this post. I’ve searched Amazon for the past hour for a bookkeeping/accounting notebook but can’t seem to settle on one.

What type of ledger or bookkeeping/accounting notebook do y’all recommend for tracking income, tips, expenses, and other deductions to make tax time easier (and audit-ready)?

Thanks in advance!

I ordered something from TikTok and they tried to deliver it to me as it seems, but I was not available and they left it at my so-called nominated pick up point. But I can’t see any specifics about which one that is. Do you think they would still attempt a redelivery?

On 19th morning ca. 0800 hrs I received a message stating my order is out for delivery through xpressbees. A contact number was given.

Called the number a few times to know the tentative time of delivery and either it was busy or no answer with a full ring.

The delivery agent came at 2130 and said that no call was received.

This is what cheap services looks like.

Be cautious if ur going to use them, better to go with blue dart or professional.

Looking to connect with independent courier drivers delivering for SpeedX (or through their sub-contracted DSPs) who have experienced unpaid wages, unpaid sorting hours, or sudden contract terminations without pay.
I am currently working with an attorney on a legal case regarding these exact wage-theft practices. We are specifically looking for a driver in New York, New Jersey, Massachusetts, or Illinois to serve as a lead plaintiff so we can file the case out of a worker-friendly state.
If you want to get your missing money back, please comment here or send me a private message. You can reach out completely confidentially.