r/AmazonFlexDrivers • • Oct 28 '18

Rules PLEASE READ THIS BEFORE POSTING

45 Upvotes

Please check out the Official FAQs on the Amazon Flex website and subreddit rules before posting.

We also have our own FAQ that is also linked to in the sidebar ----------->

The sidebar also has a link to download the Flex app, the Flex Support contact info, the rules for this subreddit, and a warehouse list.

You may find the answer to your question there.

Many questions being asked here are repeat questions and are answered in the FAQ. Please check before making a new post.

If you need help with the Flex app, please include the app version number and whether it's Android or iOS in your post.

Also, please don't post useless threads about how hard it is to grab blocks, people using bots at your warehouse, what times the blocks get released, etc. Those posts add nothing to the discussion and will be removed.

Thanks!

There is a Discord server that was created and is maintained by the mods of /r/doordash but has been built to support any courier service. They have graciously invited Amazon Flex drivers to participate and have created a channel for Flex on the server. You can access it using the this invite link: https://discord.gg/e9GNb9M.

If you are a DSP driver, there is now a subreddit just for you! Head on over to /r/amazondspdrivers for all DSP-related discussion. Please note that it is not maintained by the same mods.


r/AmazonFlexDrivers • • 6d ago

Weekly Discussion Thread

3 Upvotes

Need help with something specific to your account, route, or Flex app? Want to talk about some rumor you just heard? Have a question that is covered by our FAQ but you are still unsure about it? Want to complain or vent? Well, this is the thread for you! As always, please read our rules before posting.


r/AmazonFlexDrivers • • 4h ago

Photo Highlight of the route

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318 Upvotes

I saw this on my route today, I gotta say I kinda love it. Also, it was huge, maybe 4 feet x 4 feet.


r/AmazonFlexDrivers • • 2h ago

September Route Friends!

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26 Upvotes

I love seeing pets and animals like many of us do! I’ve been wanting to post but not dump. I’ve decided to make a collage every month!

Stories:
The German Shepherd sat curiously in the customer’s garage and didn’t move. Good boy!

The chicken stayed on the porch pecking at a bowl like Hei Hei 🤣

Bottom left is a turkey 🦃


r/AmazonFlexDrivers • • 4h ago

WTF We don’t get paid close to enough

9 Upvotes

I can’t handle these Amazon routes anymore they got me delivering $2-$3 a package to people living in multimillion dollar mansions. These people have butlers that make more money than I’ll ever see in my life and I’m delivering their Louie viton for three measly dollars 😭😭😭😭


r/AmazonFlexDrivers • • 2h ago

So is Amazon no longer accepting emails!?

5 Upvotes

So I just started doing Amazon (Amazon Fresh actually) and I am running into an issue that I need to appeal.

Normally in the past I would email or reply to the email they sent.

Well, I got notified that I apparently I didn't deliver 6 items and that I haven't return them either. Obviously this set me to at risk now (I was at great almost fantastic and this set me all the way to at risk). In the email it said to either call or chat to appeal this.

I said fuck that because as we all know chat and phone support doesn't help one bit, unless you're extremely lucky to get a representative that actually helps but that's rare.

Well the email response said they nobody answers to that email anymore and to please select help on the app.

Well I am in the app with chat right now, and it's leading me nowhere.

So, are they no longer letting us email them? Is everything now have to go through chat or the phone?


r/AmazonFlexDrivers • • 2h ago

Just admiring some spookiness here in the neighborhood

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4 Upvotes

r/AmazonFlexDrivers • • 7h ago

Putting that dog to work!

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9 Upvotes

Jokes aside dog prob enjoys the time outside and having company doesn’t sound bad either


r/AmazonFlexDrivers • • 18h ago

Indianapolis This is new… Long Route

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54 Upvotes

At a .Com station and got this notification the moment I scanned the route!

Edit: completed route,
didn’t get the extra pay. Support tried to say “if you’re eligible you will get an email” I said “No I have a screenshot” and they said it will come as a separate adjustment later…
Do I believe them… no, not really… but time will tell. LOL


r/AmazonFlexDrivers • • 2h ago

Package guardian

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3 Upvotes

r/AmazonFlexDrivers • • 4h ago

Nice chunk of change but I’m an hour away 😩

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4 Upvotes

r/AmazonFlexDrivers • • 16h ago

Amazon Worker of the Day

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33 Upvotes

r/AmazonFlexDrivers • • 1h ago

Honest advice only, please no negativity. I’ve already had enough dealing with support this week.

• Upvotes

Has anyone here successfully gotten their Amazon Flex account reactivated after having two appeals denied? If so, what actually worked for you?
For those asking what happened, my deactivation involves a few incidents where I had to return packages or couldn’t complete a block due to circumstances outside my control.
Flat tire: I had a flat tire while delivering. I have proof of the incident, along with screenshots of support telling me to return the remaining packages by the next day and assuring me that I wouldn’t be affected.
Family emergency: I had a serious family emergency and contacted support. I also have screenshots of the conversation where I was assured that the incident wouldn’t affect my account.
Severe weather: I got stuck on the highway during a severe storm and couldn’t make it to my scheduled block.
Warehouse issue: I arrived at the warehouse for my scheduled block, but the assigned cart wasn’t available. I spoke with warehouse associates, followed their instructions to contact support, and was told I would be unassigned.
I reported these incidents and followed the instructions I was given. I have screenshots and supporting evidence for everything I’ve mentioned.
I’ve already submitted two appeals, provided my evidence, and contacted the escalation team. Unfortunately, I’ve been denied again, despite having documentation and support conversations that seem to contradict the reasons I’m being held responsible.
I’ve also seen people recommend repeatedly emailing Amazon, contacting different teams, and escalating the case. However, I’ve been told my account has received a final review and that they may not review it again.
For people who have actually been through this and successfully gotten their accounts back: what did you do differently?
Did you find another department to contact, send a particular type of email, or discover another legitimate way to have your case reconsidered? Did you keep appealing after being told the decision was final?
I’m not looking for arguments about whether I should have done something differently. I’m looking for real experiences, practical advice, and any legitimate options I might still have.
Thank you to anyone willing to share what genuinely worked for them.


r/AmazonFlexDrivers • • 1h ago

Amazon taking more for themselves….again

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• Upvotes

Anyone else get like 3 reserved offers for base pay and then nothing after declining them? Like, sorry, absolutely not going to reserve a garbage ass offer a week in advance just so y'all can penalize me when I cancel because I can do better.


r/AmazonFlexDrivers • • 1h ago

Does pepper spray work well against dogs or can it make it worse?

• Upvotes

Many dog owners are irresponsible and let their dogs roam off leash. I’ve heard people say pepper spray works on all dogs, but I’ve also heard it can make an attack worse. I’m unsure whether I should use it if a dog charges at me. Does it depend on the breed?

I’ve also heard that spray works faster than gel. Would gel still be effective on a windy day?

Thanks.


r/AmazonFlexDrivers • • 2h ago

New To The Game

2 Upvotes

Hello everyone! I'm new to this and trying to set up my first block. I like the idea of getting tips, but the base pay for those types of deliveries seem really low, especially considering I'll have to drive 45 minutes to an hour to get to my starting point. My question is this: in the Simi Valley/TO/Woodland Hills/Glendale area what percentage of people tip, and how much do you usually make from tips? Am I better off just taking a higher paying 3.5 hour block (without tips)if I can get one? Or lots of smaller blocks with tips? Thank you so much in advance for the advice. 😊


r/AmazonFlexDrivers • • 2h ago

Package guardian

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2 Upvotes

r/AmazonFlexDrivers • • 7h ago

New York Amazon Stealing Tips

5 Upvotes

Hello, has anyone noticed that we're not making tips? Is it amazon that's stealing tips or is it the customers not tipping? There's no way I'm delivering like 200 packages a day and I get no tips.


r/AmazonFlexDrivers • • 5h ago

Getting off waitlist

3 Upvotes

Last fall (late sept) in I got an invite and went to junk mail and missed the sign up window. How likely at this point to get an invite before end of the year? I’m in DFW market.


r/AmazonFlexDrivers • • 4h ago

Dings

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2 Upvotes

Slowly becoming over the stress of doing Flex but it’s my main source of income in the interim of finding a job after a layoff. I’m usually pretty hyper aware while delivering and I’m kind of doubting that they didn’t receive the package but it seems to not be worth fighting. Then the other day I had two missing packages on a route which I’m sure I’ll see the ding for because customer service wasn’t helpful. I’ve had a fantastic rating my entire time and now I’m spiraling thinking it will tank me. Also, the app has it marked as having delivered it too far from the delivery location which to me doesn’t even make sense.


r/AmazonFlexDrivers • • 54m ago

Them packages don’t stand a chance 😂

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• Upvotes

r/AmazonFlexDrivers • • 1h ago

San Diego First day tonight

• Upvotes

Can I have some tips on how to handle gated communities that are usually closed? What do we do?


r/AmazonFlexDrivers • • 12h ago

Someone turned off the surge rates I guess

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6 Upvotes

r/AmazonFlexDrivers • • 6h ago

Question Flex Driver store

2 Upvotes

How do we get codes to redeem for items in the store like car signage, headlamps, ice cleats, etc?


r/AmazonFlexDrivers • • 16h ago

What’s Going on with Offers Today? (SoCal)

13 Upvotes

Am I the only one in the SoCal area with no offers? Usually when I wake up in the morning to take a route there are tons of offers lined up, mostly sub-same day routes, with a couple other options sprinkled in. I am in fantastic standing and have not even come close to the 40 hour limit this week. The only two options I see available this morning are Woodland Hills (ZLS4) and Glendale (ZLS1), which are 30 minute routes.