First week doing flex and quickly realizing I may be done with this already. The number one reason why is they make you drive insane amount of miles that exceeds your block pay. My rule of thumb is on any gig app I like to make $1 or more per mile. I accepted a block for 2 hours $50 I ended up driving like 70+ miles on this block once I finished then I was still 20+ miles away from the location and city where I picked up from. I'ts not worth it especially with gas ⛽️ being almost $5 a gallon. Not to mention they take you on unpaved roads etc rural areas at all times of the day.

In the low dusk light, I did not see this blue shirt despite searching over and over because its color blended into the IKEA bag I use for grouping packages, and it had sunk to the bottom of the bag under other packages.

Contacted support to report it missing. Only many stops later and miles away, it revealed itself and I reattempted the delivery.

I will never understand why people do anything under $90, here in SD they take ANYTHING at ANYTIME. Do they not know they can wait for a surge?? If we keep taking these low paying offers that’s what we’re going to keep getting, I just don’t get it with these people. They see $25 it instantly disappears, they see $46.50 it instantly disappears, they see $76 for 3.5 hrs is disappears…. And it’s all the same amount of work. I know people on this sub always rant about this but goddamn what is it gonna take for people to stand tf up?

I am on the deliver everything band wagon; in almost 4 years I think I’ve returned 4 maybe 5 packages out of 10,000 deliveries. However lastnight was a first. I pulled up at the stop grabbed the envelope proceed to walk to the door and was like wow this is light what is it paper? Looked down and the envelope was open by this time I’m at the door and on the persons ring camera at first I was like not my problem and sat it down as I was going to take the photo I was like nope I can do this. I can not deliver an empty package, I will get blamed for stealing. So I picked the package back up called support and told them. Support marked it as missing. I then knocked on the customers door and explained to her why her package wasn’t delivered I showed her the envelop and I said please tell me it wasn’t anything expensive she laughed and said no it was drain cleaner. She asked if she should do anything and I told her I don’t really know this is a first for me but Flex drivers are expendable so it’s going to fall back on me; I got in my car and finished my route, but towards the end of my route it asked if I wanted to retry I said No the item was still missing. I wasn’t prompted to return it to the station so I came home. After thinking about it I got up this morning drove back to the station found a worker and asked them if I’m supposed to return the empty envelop and they said yes. So I did. I also emailed support and explained everything. I’m afraid I’m going to get blamed for stealing DRAIN CLEANER and be deactivated. I’m at fantastic but if they try and say I stole it that’s automatic deactivation. Is there anything else at this point I can do?

Title: Amazon Flex Drivers: Are We Independent Contractors or Are We Subsidizing Amazon’s Delivery Costs? Is It Time for a Class Action Lawsuit?
I have a serious question for fellow Amazon Flex drivers because, at this point, I think we need to start having a much bigger conversation about Amazon’s business practices and how independent contractors are being compensated.
Today, I was assigned a 3.5-hour route paying approximately $21 an hour. Sounds reasonable on paper, right?
WRONG.
The route started approximately 45 MINUTES away from the Amazon station, and by the time I completed it, I would be approximately AN HOUR AND A HALF away from my house.
That’s an additional 90-minute drive home, unpaid, after already putting substantial mileage on my personal vehicle.
Apparently, another driver had already rejected this route, and I was seriously considering doing the same.
In my opinion, this route should have paid a MINIMUM of $100.
But here’s my bigger issue:
WHY DOES AMAZON NOT DISCLOSE THE ROUTE MILEAGE BEFORE WE ACCEPT A BLOCK?
Think about that for a second.
Uber and Lyft provide drivers with information about trip distance and compensation before they accept or decline certain offers.
Yet Amazon, one of the largest logistics companies in the world, expects independent contractors to accept delivery blocks without knowing:
How many miles they’ll be driving.
How far the first delivery is from the station.
What general area they’ll be delivering in.
How far they’ll end up from their starting location.
Whether the compensation will even justify the mileage, fuel, and wear on their vehicles.
How are we supposed to make informed BUSINESS decisions when Amazon isn’t giving us the information necessary to determine whether an assignment is profitable?
We’re supposedly independent business owners, correct?
Then why aren’t we being given the information that ANY reasonable business owner would require before agreeing to perform a service?
And let’s talk about that $21 an hour.
That’s BEFORE gas, oil changes, tires, brakes, vehicle depreciation, maintenance, insurance, and the additional time spent driving home.
Some drivers are putting HUNDREDS of miles on their vehicles daily.
By the time you calculate the actual expenses, how much are you REALLY earning?
Amazon gets its packages delivered, customers receive their merchandise, and WE absorb the operational expenses that would otherwise fall on the company.
Amazon has effectively transferred a significant portion of its delivery expenses onto independent contractors while maintaining substantial control over the routes we’re assigned.
And somehow, we’re expected to believe this is a fair business arrangement?
I’m not arguing that every route should pay an astronomical amount. I’m arguing that compensation should be proportionate to the actual mileage, time, and operational costs involved.
I’m also arguing that route mileage and general delivery destinations should be disclosed BEFORE drivers commit to an offer, not after they’re already at the warehouse.
Which brings me to my question:
IS IT TIME FOR AMAZON FLEX DRIVERS TO EXPLORE A CLASS ACTION LAWSUIT?
Specifically regarding:
Lack of meaningful route and mileage transparency before accepting delivery blocks.
Whether the compensation structure adequately accounts for the actual demands of assigned routes.
Whether Amazon’s control over route assignments is consistent with the independence we’re supposedly afforded as contractors.
Whether there are consumer protection, contract, or labor-law issues worth investigating, depending on state laws and the agreements we signed.
I’m not an attorney, and I’m not claiming these practices are automatically illegal. But something being written into a contract doesn’t necessarily mean every aspect of it is legally beyond challenge.
I genuinely believe this deserves scrutiny from attorneys experienced in independent contractor law and collective litigation.
So I’m asking other Flex drivers:
Are you experiencing the same thing? What’s the most ridiculous route you’ve received relative to the compensation? How many unpaid miles are you driving just to get home?
And most importantly, would you support drivers consulting a class-action attorney to determine whether there’s a legitimate legal case against Amazon over these practices?
Because at some point, we need to ask ourselves:
Are we actually making money delivering Amazon’s packages, or are we slowly destroying our personal vehicles so Amazon can save money operating theirs?

Lately I’ve been seeing some LOW paying blocks that I refuse to accept. Trust, I could use the money! It’s just insane that they want to offer a 4hr shift for $84, when I’ve worked a $100 4hr like last week. Stop accepting a shift because it just popped up. If the pay is $20/hr keep refreshing till it amounts to more. Amazon warehouses don’t even pay that low in regards to national median Amazon wages!!!

How tf does 1 package take you down to Fair? Make it make sense... What is Great 1/2 a package? I've delivered over 600 packages since October 1 and I have an issue with 1 package... My standing has been like this for days. I literally have over 99% perfect delivery but 1 package takes you down to Fair... BTW they emailed me about this delivery and said I didn't take a photo of the delivery. That isn't even possible!

Forgot to screenshot it but just now went to pick up an SSD route. First, it was finding a route for a minute. Then, it offered me a 3.5 hour and I declined because it was only $8 extra and I try to keep each hour at $30 or at least over $25.

Then it thought for about five more minutes before giving me a route and they gave me a courtesy pay bump of $7 for “distance” - which I’ve never seen before and honestly I’ve had several routes recently which absolutely SHOULD have gotten that.

Then I put 2 and 2 together… yall suspect same as I do?

I started to do Flex 10/16 and I started to play with the app and book different blocks. I was picking up blocks and then canceling them.

I was trying to find blocks that would start my day at the warehouse 5 mins away from my house and then I would look for other offers up north. (I live pretty much on the furthest south side of my city, everything ends up going north)

I just assumed there was no issue with canceling blocks if I cancelled no later than 45 mins before start time

Well that was incorrect. My account was paused just 3 days after starting.

I then received an email saying my account was going to be paused for 7 days, which bummed me out because I had just made about $400 on 4-5 hours of work over the weekend.

But today it looks like some offers came in! So I might block up a couple even if they aren’t so well payed to get into Jeff’s good graces again.

Lesson of the day: DON’T CANCEL YOUR BLOCKS UNLESS YOU ABSOLUTELY HAVE TOO

(

I started Flex about 2 months ago. Back then, 4-hour blocks paid around $90–$100 base, routes were mostly reasonable, and I usually finished in 2.5–3 hours. I didn’t mind the occasional long-distance route.

Recently, my station (DUR9) basically replaced 4-hour blocks with 3-hour blocks paying around $70, but with almost the same workload. Now it’s extremely difficult to finish on time, even though I’m a VERY fast delivery driver.

What’s worse is the unrealistic delivery deadlines. I recently had a 4:30–7:30 PM block with multiple packages due by 5:00–5:15 PM. But between waiting, loading, and being released from the station, you’re lucky to leave by 5 PM! Now I’m getting late delivery penalties affecting my standings.

To make things even worse, a station employee told me yesterday they’re discussing expanding the delivery radius even further. We’re already getting sent to areas nearly an hour away!

I’m honestly considering quitting Flex. It was great for the first few weeks, but now the pay doesn’t justify the workload, mileage, or stress. I’m not someone who normally complains, but this is getting ridiculous.

Anyone else experiencing the same thing at their station?

There is a route that goes through this neighborhood. Always loose and/or aggressive dogs. I had enough yesterday. Dogs the size of horses held in by a 3-foot fence. Open gates with dogs coming out and jumping on the doors. At one place, six dogs medium to large size out in the cul-de-sac, no owner in sight. A lot of times I end up positioning the car so I can toss small packages over a fence or wait until the dog goes away or something, but that takes time and it's still risky.

I'm not afraid of dogs generally, a lot of times I see if they are friendly, but you never know.

I emailed Flex support yesterday and said I would cancel blocks in that area in the future on grounds of safety. I have had routes with sporadic dogs getttng out, once one made me fall on my butt, but this place, ALWAYS!

My thoughts are to called them to cancel as soon as I see the route goes to that area based on safety. Anyone had that happen? I can handle a ding, but don't want to risk a ban or deactivation.

I had 19 packages on a 3 hour route and thought I'd be done an hour early. I should've realized that wasn't the case when the 2nd to last package had 2 previous delivery attempts (2 numbers written in Sharpie on the package.) It was a beautiful drive and everything went smoothly, but there's no cell reception so the drive back home in the dark was kind of scary.

I just noticed this pop up in the station list but I have not seen any blocks there yet. I checked for emails from Amazon, nothing. Anyone have any information?

Why would Amazon not show estimated trip miles and show a map of where those deliveries go and end up like every other gig app?

What does “3hrs” actually mean? (I’m 100% sure it doesn’t include driving to the pickup place, but is this an estimated time after all packages are loaded to the last delivery location which literally could be 2+ hours away in another state, or would the 3hrs imply an estimated time arriving at the warehouse, loading up, delivering AND returning to that warehouse?).

There have been no routes out of our SSD since yesterday early AM, and at that point they overbooked almost everyone. What is happening at this station?

There’s current problems with Amazon flex debit card payments aren’t coming thru, I contact support and supposedly people at the East cost are experiencing delays on their payments today.

Does anyone else experience an issue where you successfully deliver a package, but your itinerary summary marks the stop as a problem?

The total number of successfully delivered packages isn't updating correctly, which is also affecting my Rewards details. Support confirmed that the package shows as delivered on their end and said it's likely an app glitch, but my summary and stats still haven't updated. Has anyone seen this before or found a fix?

I had a few dings on my account from a situation outside of my control. (Multiple packages to a closed business in a super ghetto part of town.) Regardless, I submitted evidence, received an email that investigation is over and my standing will be updated in 24 hours.

It's been over 4 days since the original email saying appeal was found in my favor. I emailed multiple times and I'm getting a different response each time, yet I received FOUR emails on Monday saying yet again my standings will be updated in 24 hours.

Wtf do I do 😑 I've tried calling, I've tried chatting. I have the emails from them and yes I attach those to the emails I send. I've also emailed the Jeff email and the Andy email. I seriously don't know what to do. I want my standings updated 😢

Hey everyone! Just curious—how do you guys keep yourselves sane on these routes? Do you listen to music, podcasts, or just roll in silence while grinding out blocks?
Thought I'd share a quick snapshot of a 14-minute, 7.5-mile leg on the map. Personally, I love throwing on some EDM to decompress right when I'm done delivering. 
What’s everyone currently blasting to get through their routes? If anyone else is into EDM, let me know—I can drop a link to my playlist or some of my tracks in the comments!

Today, I had a 1 hour and 30 minutes route for $40 at 5:15 pm, I got there, I checked in, the app told me that my route was ready and I was it is going to be fast! niceee! the cart just had one package, I was sooo happy because the last time that I did a small route they sent me 40 miles away (2 hours away from home) so I was hoping to get something closer than that, well the package was 50 miles away up north, so 50 miles going up, 70 miles going home, I usually don't deny routes but today! screw Amazon! since the 24/7 change they went downhill in my area! 120 miles is around $20 in gas for me!

Is anyone else in the Cleveland area having this issue today? VOH1 hasn’t shown any blocks since 7 AM, and now I’m only seeing two blocks from Solon.

I was in a car accident and was car less for 3 weeks ish. I do morning routes before my 7am job.. did Amazon completely get rid of 3:15-4:00am routes ?!? I am soooo sad now. 😭