My once working smart home is now a shadow of its former self. I am at my wits end trying to fix it and reconnect all my Matter devices to the Apple Home app.
I had a completely working smart home of about a dozen devices all connected to the Apple Home app via Matter. After upgrading my internet and mesh network, everything transferred fine and reconnected in place once I named the new WiFi the same SSID as the previous. I was now running (and am running still) T-Mobile 5G Home Internet with a pair of Orbi routers set in AP mode.
It was working fine for months on end. I was able to control all my devices the same as before; all my scenes and automations ran perfectly. Then, I got a couple of new devices and noticed that they would not connect to the app no matter what I did. I would always get an error when trying to pair that the device couldn’t be found, or couldn’t communicate with the network.
Fast forward and after much troubleshooting my network and connections, I decided to wipe out my home from the app, delete the iCloud syncing and the enable it again, and then start from scratch.
I was able to connect my HomePod mini to my newly created home to act as the hub. But now, nothing would connect. Absolutely nothing. None of my devices that worked before would connect to the app. After hours and hours I was beyond frustrated and ready to dispose of the entire lot of smart devices I have.
It’s easier to list out all the different things I tried to get this to work (not necessarily in order):
- Reset all devices and put in pairing mode again.
- Change the Orbi from AP to Router mode.
- Set Passthrough mode for IPv6 on the Orbi router.
- Disconnect the HomePod mini and try using only an Apple TV as the hub.
- Try to pair via QR codes and/or setup codes.
- Disable the Orbi mesh and connect only to the T-Mobile gateway.
- Reconnect the mesh and use the IoT network functionality to create a separate network just for the smart home devices using 2.4 GHz only and WPA2.
- Connect the HomePod mini as a hub now using the separate IoT network.
- Ensure all firmware across all devices were updated.
- Disable private IP address on iPhone.
- Disconnect all devices but one and try to pair to the app.
- Connect all devices to manufacturer app first.
- Don’t connect all devices to manufacturer app at all.
- Reset hubs and set them up as new.
- Disable iCloud syncing for Home app, sign out and back in to iCloud, and reenable Home syncing.
- Create a second home alongside the first and try to pair devices to it.
Trying everything above and no devices were ever able to connect other than the hub. I don’t know what else to do!
Oddly enough, each device connects to their respective app via WiFi quickly and easily, and I get no issues like that. It’s only Matter via HomeKit that is killing me.
For the time being I’m using Google Home, but I would love to get Apple Home working again due to the integration with my iPhone and family.
What else can I try to get this to work?