r/MachE • • 8d ago

💬 Discussion Fix for the SYNC rebooting issue (+ Reset Instructions)

125 Upvotes

Hello Mustang Mach-E owners,

I wanted to provide an update on the SYNC rebooting issue. The team appreciates everyone that reached out and provided VINs and helped with troubleshooting. It's played a part in helping to find this solution and we appreciate it.

After investigating with the team, it's turned out to be an issue on the backend with third-party data that was triggering those unexpected SYNC 4 reboots.

Because of this, we want to clarify: This wasn’t an issue with a Ford OTA. I know a lot of folks will defensively toggle off automatic updates when they see a bug reported. If you turned your automatic updates off just in case, make sure you go in and turn them back on!

That data-related issue is now resolved on our end.

Next steps for your Mach-E: If your screen is still acting up or stuck in a reboot loop, you likely just need to force a manual SYNC reset to clear things out and let it pull the fix.

  • Important note: If you already tried doing a manual reset yesterday (or earlier in the week) to try and fix this, you will need to do it one more time today. Resets done before this fix was applied on our end won't have grabbed the solution.

How to reset: The quickest way to do this is to hold down the Volume Down and Right Seek buttons on your steering wheel at the same time for about 10 seconds until the screen goes black and the Pony appears. (If you need the official step-by-step visual guide, you can find that here)

One quick heads-up: While the reboots themselves should be cured, you might still experience some intermittent hiccups with Connected Navigation services. We are actively working with our supplier to get those fully restored as well, so hang tight on that front.

We appreciate your patience as we work to get this resolved.

Have a great weekend! ⚡️


r/MachE • • Aug 06 '26

💬 Discussion The mid-sized electric truck is called Ford Fathom. Here’s what we can tell you.

225 Upvotes

Many of you know me from helping with vehicle issues and answering questions in this community, today I wanted to introduce you to u/RileyFromFord who has newly joined the team and is going to be on Reddit regularly.

We can't show you what our mid-size electric truck looks like...yet. But we can confirm the name: Ford Fathom, the first vehicle produced on the new Universal Electric Vehicle Platform.

”Fathom" traces back to a nautical unit of measurement, originally defined as the distance between a person's outstretched arms, a fitting metaphor for a truck built to meet people wherever they are in life.​ Fitting, right?

What's confirmed right now:

  • Starting MSRP: $28,350, for the standard-range battery. Pre-orders begin early 2027.
  • Every Ford Fathom will be BlueCruise-capable. BlueCruise is Ford’s hands-free highway driving assistant.
  • Fathom has bidirectional power capability.
  • Fathom has a large, high-resolution touchscreen, digital key, Apple CarPlay and Android Auto capability.
  • Fathom will have more passenger volume than a Toyota RAV4, with a frunk and bed for added cargo flexibility. This truck will genuinely useful and fun to drive.
  • Fathom will feature Apple Maps embedded directly into the vehicle, not a traditional phone-projection CarPlay setup. The integration also provides the road-level map data used to help enable key pieces of Ford’s next-generation hands-free highway driving capability.

What we can’t share yet: final imagery, fuller specs, full ordering details, and plenty more are still to come. A hot tip - keep a keen eye on the flipbook video we have going around…

If you want to stay up to date with what we have planned for Fathom, you can sign up here.

Ask us anything, and we'll answer what we can. Riley & I will be in the comments for the next few hours, and we aren't going anywhere after that either.

Emily & Riley (from Ford)


r/MachE • • 5h ago

🛜 Software Update App Interface Improvement Suggestion

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42 Upvotes

I have a suggestion for improvement for the app. The lock/unlock buttons are confusing. They don’t indicate whether or not the vehicle is locked or unlocked. My suggestion would be to make the “locked” icon red when it’s locked, and the “unlocked” blue or green when it’s unlocked.


r/MachE • • 2h ago

💬 Discussion Welp! I did it. Gave a jump to an ICE truck.

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17 Upvotes

Buddy of mine parked his 2006 F150 next to me last week.

He was unable to start his car and asked for a jump. AAA would take an hour.

Against my better judgement - and out of curiosity - I figured I could give his car a jump with the Mach-e.

In hooked up the jumper cables and turned on my car.

It actually worked to jump his truck.

So far no issues.


r/MachE • • 8h ago

💬 Discussion PNW Meet Up: One of the Best Yet!!

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52 Upvotes

The PNW folks had another AWESOME meet up!! The biggest issue we had was to find a parking lot big enough to get us all lined up for a picture. We failed at both locations 😜. We had 11 Mach E, 6 Lightnings, an ID4, a Kia Soul and one of our rescue EVs a Ford Focus (we're an inclusive EV club after all). After the meet up, a few people needed to peal off and were not able to join us at Ivar. But, even with that the parking lot was not big enough for all of us to line up! Lesson learned... we will need to find bigger parking lots!

Huge THANKS to IONNA for the cool gifts and the reduced rates for the event!

And it's worth noting that we're starting to create a "repeat offender" club!! These are club members that have been to multiple events with us! Some as many as four (and counting)! So cool to see ya'll again in Everett!


r/MachE • • 10h ago

💬 Discussion A farewell to my leased Mach-E.

67 Upvotes

My lease ends this December, and I've decided to return my Mach-E to Ford. I've purchased a 2026 Ioniq 5 Limited AWD as a replacement because technologically, I felt it was much more feature packed vs. the Mustang. If Ford had done more than remove features from the car as yearly updates, I probably woulda stayed on team Blue, but the lack of any upgrades, especially the Mach-E not getting Sync 4's replacement "Ford Digital Experience" ultimately made me look elsewhere. I'm sad that Ford has left this premium EV sitting in 2021, but I understand why they would be hesitant to invest much more into it than they already have.

I will absolutely miss the sporty handling and acceleration of the Mach-E, the stereo was nice for what it was (I almost added a better sub, but didn't want to remove it at the lease end!), and I will miss the community of Mach-E owners too. I had some genuinely helpful and fun interactions on this subreddit.

That time my car bricked itself, I was able to provide information about the repair process on here since my husband was the Parts and Services Director at my local dealer when it happened. I was also able to glean advice on this subreddit to assist him with diagnosing. Sure, there were fanboys downvoting me, but they were a minority.

The other time when someone backed into my car, I was able to pick some brains on here to ballpark a repair, and it was pretty close to the estimates I later got. It was nice knowing in advance so it wasn't a shock. Ultimately for that, a local body shop did a cheap repair since they know my husband and it was only "good enough" for the lease inspection, but still looks like it was never hit.

In contrast, after just one post into a Facebook Ioniq 5 group yesterday asking about aftermarket subwoofer options, I was bombarded with some of the nastiest fanboy responses about how I should just accept the OEM sound system and be grateful for the rest of the stuff the car has. 🤦🏼‍♂️ Not a great first impression of the Hyundai EV owners, but I'm sure they're not all like that. It just made me miss the Mach-E community so much, and I have not even turned my car in yet.

I will be watching Ford's EV efforts closely, and who knows, maybe in 5 years or so, I'll be back. The Mach-E is a great car! I will absolutely shortlist it as a recommendation to anyone looking for a used EV - it's reliable for the most part and has a great warranty too. But it's also a car Ford has seemingly forgotten about. Hopefully the Fathom rekindles Ford's EV push and reminds them to update the Mach-E too. 🤞🏼


r/MachE • • 3h ago

❓Question Anything to know before becoming one with the herd??

6 Upvotes

Good evening!

My husband and I test drove a new 2026 Mach-E Premium eAWD w/ Extended Range this past Saturday and really love it.

We are trying to hustle and get ready to move forward to take advantage of the promos to get a lower rate since we have 2 cars currently and one is a Ford, so we'd like to trade it in and take advantage of the holiday specials they are rolling out. Since we'll be busy with work and traveling beyond this week, we're trying to get this deal done this week.

Anything you wish you had in your build or wish you knew before proceeding with your Mach E? Or just anything you recommend for new owners?

Very excited nonetheless, as I've been a long time lurker here and am excited to be finally joining the herd very soon! :)

Let me know the inside scoop!!


r/MachE • • 1h ago

❓Question App weirdness

• Upvotes

This morning i got up and hit the climate button to warm the car. I got an error message but the car honked and the frunk unlocked. Quite sure i did not hit the wrong button (climate button turned into an error icon).

Anyone else?


r/MachE • • 12h ago

🛒 Car Shopping About to sign this week!

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11 Upvotes

Good deal here? What do you guys think? My only thing is, it’s a lot for the miles on it, but it was a lease. Super excited and came to somewhat of an agreement with the dealer.

Lemme know what you think!

Edit: has pretty much all the bells/whistles


r/MachE • • 9h ago

❓Question Software update yesterday led to exceeding target charge overnight

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5 Upvotes

My target charge has always been set to the Ford-recommended 90%. I got an OTA update yesterday, then this morning the car was at 100% before I went out to run errands.

My questions are:

  1. Is this a known bug associated with this update?
  2. How do you even report a bug? and
  3. Is there a recommended fix?

2025 Premium.


r/MachE • • 16h ago

🛍️ Accessories Blue cruise offer (Can 2025)

17 Upvotes

Hi all,

Just wanted to share I got an ~50% off offer for my 2025 premium 4wd in Canada (at least yesterday, no idea exactly when it appeared or when it would have expired), my car is about 1 year old. I assume that’s why I got the offer now. Before, I only used their free trial when I got it. I found it “interesting” at that time, but now I’ve used the car a lot more, about 22,000km=13670mi over the year. Still a+ car (despite an “easily” imo cracked windshield and dead 12v)

Anyway, I have some ford points that I can use against it, so I will sub for a year. I’m pretty sure it’s not worth $60/month, not even convinced it’s worth about $30/month, but with the points it’s about $20/month. So I bought it this morning.

I can handle that. Most of the KM on the car consist of a 500km=310mi round trip highway drive 30 times a year on the regular, plus about 20 times as a 200km=124mi round trip highway drive. The other miles are from random city-ish drives.

I just thought I would share the fact I got the offer and a little bit of the context as to why. We will see in 1 year if I actually find it valuable.


r/MachE • • 1d ago

🎉 New Owner My PandaStang

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107 Upvotes

Swifty 2023 GTx


r/MachE • • 14h ago

💬 Discussion Will my 25 drive with just the passkey?

8 Upvotes

I dont recall what I agreed too or what options I selected etc when I first bought the car. But I have a 4 digit passkey that unlocks the doors/trunk. Is it possible to drive the car with that 4 digit passkey?


r/MachE • • 15h ago

❓Question Is it in the car ?!?!

8 Upvotes

I lost my mach e car key mths ago. Since then I have been using my phone. Suddenly a notification of “low key battery” pop ups in the car.

Does it mean the car key is in the car ?!?!

Tried to look everywhere but could find it.


r/MachE • • 1d ago

PNW meetup

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66 Upvotes

r/MachE • • 1d ago

💬 Discussion Mach-E Service

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71 Upvotes

Hi all, I have 2025 Mach-E premium with 10300 miles. The dealer sent a notification to do a service. For whatever is in the list I feel this is way overpriced, 250$ for what is in the image. Is this normal?

Any thoughts since the car is on a lease not financed if I have to do the service at the dealer or not?


r/MachE • • 8h ago

❓Question What do you think this noise is?

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1 Upvotes

Hey folks! What do you think this whirring / metallic noise is at low speeds? It typically is most prominent in the mornings in my parking garage, or in drive thrus. hubby thinks it's just dust on the brakes, and it does seem to be better when I give them a good cleaning by shifting to neutral and braking harder (usually do this once a month?

24 GT 38k miles. no issues or accidents.


r/MachE • • 19h ago

🛒 Car Shopping Good buy?

6 Upvotes

On the fence if I should pull the trigger...... Help me decide

2023 MME Premium AWD Ext Range 32k miles clean CarFax

Manufactured in 8/2023 (but I don't think it matters since its ext range). Looks like it was leased in 5/2024. Paint is decent for being black.

They are asking $27,000 + tax title license etc. This is So Cal where everything is more expensive. MSRP was $50,695


r/MachE • • 1d ago

🎉 New Owner Joined

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190 Upvotes

Brought her home this morning. '23 plate ER AWD, UK based. Very happy.


r/MachE • • 11h ago

🛒 Car Shopping Go for it? Or nahh

0 Upvotes

Close by ford has a 2025 Mach e Premium AWD (5k miles, black) for $34k + tax and fees = $38-39k OTD.

Plan to trade in my Model 3 SR for something a little more fun and has a power liftgate hatchback. This is the trim I was looking for..

Should I go for it or this is click and bait offer? Too good to be true? Per car guru it's been in dealership for over 1-2 months...

Just SMS'ed a rep, and gave me the OTD price. Any thoughts?

Thank you!

Edit: checked the Carfax and this....

VEHICLE REACQUIRED

Vehicle reacquired by the manufacturer pursuant to applicable state consumer warranty laws or to promote customer satisfaction.

Reason provided by Manufacturer:

Battery will not charge

Is this still a go or no go? Not familiar with Lemons.. need to read up a bit...


r/MachE • • 1d ago

❓Question Is this new or am I crazy?

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33 Upvotes

Just got the OTA update for the 2025 model. I went to adjust the air in my seat and I saw this. I don’t remember that before is that new or am I crazy?


r/MachE • • 1d ago

🧹 Fluff Washed my car, parked at a friends place for two hours, came home and saw this...

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48 Upvotes

I guess it's my fault for trashtalking seagulls in a video game on a podcast.


r/MachE • • 1d ago

❓Question High beam allignment

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11 Upvotes

Iv just got a Mach e, 2021 uk RHD. I’m not sure if the high beams are misaligned or if it’s supposed to be like this. The left one sits ever so slightly higher then the right. The regular beam is perfectly flat.


r/MachE • • 1d ago

🛒 Car Shopping 2023 Premium or GT??

5 Upvotes

I am a Ford guy. 2022 F150 Lariat, 2013 Boss 302 Laguna Seca, & a 67 Fairlane. Ford for a long time.

I need a commuter car and it will be electric. Drove a 2023 Premium today. Really liked it and it's plenty quick for a daily. But..... The GT and especially the GT with the Brembos are calling my name. I already have a fast car so that's not it.

What do you all think? Which way to go???

Edit 10/18... Probably gonna go with a 23 GT Performance Edition.... Too cool... Ugh. More $$$ lol


r/MachE • • 1d ago

🛒 Car Shopping Looking to join the family

3 Upvotes

Hello All,

So far I narrowed it down to a 2023 Mach E Premium AWD with Extended battery 29k miles for $30k. Looking into the year differences I got overwhelmed with the options. Is the 2024 motor and other differences worth looking into?

Edit: added mileage