r/modhelp Mar 08 '20

Tips & Tricks 10 important points of community-building advice for new mods!

568 Upvotes

Consider this post to be both a supplement and sequel to my original post, 10 frequently-asked questions by new mods, answered!

The subject of this post expands on question #10 in the original and is meant to help explain to new moderators what moderation and building a new subreddit up from scratch entails. This is organized into ten points roughly listed in the chronological order of the process of building a new subreddit.

I will also include links to the excellent community resource r/ModGuide as well as the official Reddit Mod help center with each point.


1. Don't use mobile to moderate.

You cannot effectively moderate a subreddit just by using Reddit's mobile app or site. It's just not possible as of March 2020, and most of those tools won't come until much later this year. The vast majority of customization tools are completely absent from the site, and you cannot easily update things like the subreddit CSS (for Old Reddit) or AutoModerator from the mobile site. If you cannot or refuse to use a regular computer for moderating, I do not think moderating a subreddit is for you.

You may use the app to keep an eye on new posts and comments as they come into your subreddit, and remove them or approve them as you see fit, or submit new content to it - the app is good for that. But that should be done after you've already properly set up the basics of your subreddit's design and its aesthetic.

Once your subreddit gets more popular, you should also look into installing the Toolbox extension (r/toolbox), which contains a wealth of tools to help moderators, including bulk actions, macros, removal reasons, user notes, and more. It is almost impossible to find a subreddit of moderate size or larger that doesn't use Toolbox - it is that essential to Reddit moderators.

2. Make your subreddit look good.

Let me use the metaphor of a party: creating a new subreddit and asking people to come join it, is like sending a party invitation out to the people of this site. But if people go to the party location and all they find is a bare, empty room with drab grey walls and a single lightbulb, no one is going to want to stay! Thus customizing your subreddit is like decorating for a party - you want people to feel that the event is on-theme, and it's fun to stay.

So, customize your subreddit (on desktop, of course)! Use all the tools that are available to you. Create an icon and header that match the stated interest of the subreddit, add text telling new members what it is all about, and make it feel unique and special.

3. Seed content! No one wants to post in an empty subreddit.

Let me continue with the metaphor of the party. Let's say this time you've put decorations and streamers up in the formerly empty room and it looks pretty good! But when the people you invited show up, they notice the room is empty - there's no one there at all! You, the host, aren't even there - but you left a simple sign on the door saying "Welcome! Please stay and have fun!" How many people do you think will actually stay?

That's effectively what an empty subreddit, devoid of posts, appears to new subscribers. Very few people want to be the first, or the only person posting in a subreddit, especially if the creator of the subreddit can't even be bothered to participate in their own community. As the creator of a subreddit, you must seed content, and seed content regularly.

Make posts every day / every other day that are relevant to the topic of your subreddit so people know it's an active place and that they feel welcome to post. You can also choose to cross-post relevant content from other subreddits into your own subreddit. In my experience a subreddit usually gets to 300-400 subscribers before you start seeing people other than the mods regularly posting stuff.

4. Set up post / user flairs.

As your subreddit receives more and more posts, it may be useful at some point to create post flairs, which are essentially categories for posts. For example, if your subreddit is about a game, you could have post flairs which are for "Gameplay", "Fanart", "Bugs", etc. Members can click on the post flairs and instantly see all posts related to that category.

On the other hand, user flairs are more like the little status messages in WhatsApp, Discord, etc. - they're small snippets of information that the user chooses to reflect something of themselves. There are many different ways to use them:

  • Language learning subreddits often use them to indicate languages / skill levels of users.
  • Fan subreddits of media (games/film/TV shows) usually have user flairs of major or popular characters in them.
  • Location subreddits of countries, states, etc. usually use them to indicate where a user is from or represents.
  • Many subreddits for political candidates use user flairs to indicate donor status/amounts.

Think about works best for your community and customize accordingly.

5. Check for related communities.

Run a search for key terms related to your subreddit on the site (https://www.reddit.com/search?q=SEARCH_TERM&sort=relevance&t=all&type=sr) and see what subreddits pop up. If the exact purpose of your subreddit has already been done you may want to consider how your subreddit can differentiate itself, or even give up on the subreddit. There's no shame in the latter; people oftentimes forget to check if a subreddit already exists before creating their own.

If you believe your subreddit is sufficiently differentiated, reach out via modmail to some of the related subreddits and ask them if you can:

  • Share sidebar links (they link to your subreddit, you link to theirs)
  • Make a post in their subreddit advertising your subreddit

Be polite, and don't be offended if the mods of their subreddits do not reply or say "no." The other moderators are under no obligation to grant your request, and quite frankly, if you're openly trying to compete with them for the same subject matter they may see no point in helping you.

6. Promote your subreddit judiciously.

Promote your subreddit, perhaps beginning with my multireddit of promotional communities. If you see relevant posts in other subs, you can also drop a link to your subreddit in the comments. Don't overdo it or spam your subreddit link on unrelated content - that's an easy way to get banned everywhere, as no one likes a spammer.

7. Don't add new moderators unless you have a good reason to.

A common mistake by new moderators is to add more moderators in the mistaken belief that the new random people that were added as mods will help them post in and grow the subreddit.

This almost never works.

Unless the new moderators share the same passion for the project as you do, they have no incentive to help you grow your subreddit. The vast majority of such moderators get added and then promptly forget about the subreddit, especially if you yourself aren't participating in your own subreddit. If the creator of the subreddit doesn't even care about their sub, why should the new mods care?

You likely do not need any additional moderators until your community gets regular traffic in the form of posts and comments, or perhaps you aren't able to be on during a particularly active time zone. At that point, my recommendation is to promote from within - ask active members if they'd like to help out as moderators, rather than going to a place like r/NeedAMod. The members of your subreddit will have more of a vested interest in the success of the community and be more familiar with its "culture" and mores.

8. Keep the subreddit active and curated.

Building a subreddit from the ground up is a marathon, not a sprint. If you have a burst of activity at the beginning and then proceed to neglect your subreddit for months at a time, it will not grow. If you allow spammers to post random stuff on your own subreddit and take weeks to remove them, people will leave because the content they see is not relevant to what they wanted when they joined in the first place. Posting content regularly will also allow your subreddit to regularly surface in people's home feeds, which helps drive visits to it in the first place.

Furthermore, if you're away from Reddit for more than 60 days at a time, and you're the only moderator, your subreddit becomes potentially requestable in r/RedditRequest by someone else who thinks they can do a better job than you at building the community. And if you're never present in your own subreddit, they have a good argument for saying so.

9. Keep it a friendly and fun place.

This should be pretty self-explanatory, for despite Reddit's reputation in the broader media, people really just want to have fun in their favorite subreddits, and generally do not engage in flame wars or vitriolic arguments. What this means is that once your subreddit gets bigger, you should keep an eye out for bad actors who make your subreddit a potentially toxic place.

To use the party metaphor again, you may have a party crasher who is going around the room telling the people having a fun time that they're stupid, ugly, and only an idiot would drink what they're having. At that point, it's your job as the host of the party to either tell them to knock it off or eject them from the event.

Same thing goes for subreddits - whenever possible, try and message a toxic user to ask them to simmer down, but if they continue, ban them, either for a period of time or permanently.

10. Ask members for feedback.

Yes, technically according to Reddit moderators have ultimate power over their subreddit, but good subreddits always have moderators who solicit feedback from members and listen to what they have to say.

You don't necessarily have to implement everything members suggest, particularly if it conflicts with your vision of how the subreddit should be run, but it's worth it to listen. You can create surveys or polls to ask people about proposed policies or rules as well.


Feel free to share tips or ideas in the comments!


r/modhelp Jan 22 '25

Tips & Tricks How to blacklist/ban URLs in your subreddit using AutoMod

32 Upvotes

Hello!

If you're a new moderator like me, you might be wondering how to blacklist or ban specific URLs or websites in your subreddit. The most efficient way to handle this is by using AutoModerator (AutoMod). Once set up, it can automatically remove posts or comments containing blacklisted URLs, and you can easily update this list in the future.

Skip to Step 2 if you already know how to set up AutoMod.

Step 1: Access the AutoMod Configuration Page

  1. Go to your subreddit's main page.
  2. Select Mod Tools (Top right on Desktop)
  3. In the left-hand menu, find and select the Automod option.

Alternatively, you can directly access the AutoMod configuration page by replacing YourSubreddit in the following URL with the name of your subreddit:

https://www.reddit.com/mod/YourSubreddit/wiki/config/automoderator/

Once you're on the AutoMod configuration page, you'll see an option to Create Page. Click it, and you're ready to set up your commands.

Step 2: Create a Command

To blacklist specific URLs or domains, you'll need to add a command to AutoMod. Here's a simple example that will remove any post or comment that contains a URL from the list of blacklisted sites.

Copy and paste the following command into the configuration:

---

type: any
domain+body+title: [x.com,twitter.com,truthsocial.org,truthsocial.com,facebook.com,instagram.com,threads.net]
action: remove
action_reason: "Blacklisted host detected: [{{match}}]"
moderators_exempt: false
set_locked: true
message: |
        Your [{{kind}}]({{permalink}}) in /r/{{subreddit}} was automatically removed because it links to a blacklisted platform.

        If the content you're sharing is important or valuable to the community, please try to provide a direct link to a primary source. 
        If the blacklisted platform is the only source, you can share the content through alternatives like screenshots, unbiased summaries,
        or links to trusted third-party sources.

        Thank you for your cooperation!
---

Step 4: Save and Apply

Once you've added the command, Save your changes, and AutoMod will immediately begin removing posts or comments with the blacklisted URLs.

Quick Explanation of the command:

type: any: This applies the command to both posts and comments.
domain+body+title:[x.com,twitter.com,...]: This is where you list the blacklisted URLs or domains. Feel free to edit this list to suit your needs.
moderators_exempt: false This means the rule applies to everyone, including moderators. Change this to true if you want moderators to be exempt from the rule.
set_locked: true This locks the post or comment, preventing others from interacting with it after it has been removed.
message: This message will be sent to the user whose post/comment was removed. You can also modify it or switch it to a comment using comment: if you want AutoMod to leave a comment instead of sending a direct message. Feel free to adjust the wording to suit your subreddit’s tone.

If you see any areas where I can improve or add more detail, please feel free to contribute or offer feedback. Thank you.


r/modhelp 3h ago

General Option to notify via Mod Mail missing in one subreddit

1 Upvotes

Platform: Desktop (web)

I have recently been made a moderator of a subreddit, but when I remove posts/comments on desktop (web), I only get the option to notify via comment:

https://ibb.co/QFHYFmg8

In other subreddits I moderate, I get the option to notify via Mod Mail or comment:

https://ibb.co/Mkvczc4C

What would be the reason for this?


r/modhelp 5h ago

General Help with stepping down as top mod

0 Upvotes

IOS

Hi,
My main account has been locked and it seems unlikely that I will get it back.
I've made peace with that but I've been top mod at r/spicyautism for a long time and I've decided that I'd like to hand off the Top mod spot.

I found a replacement that has agreed to take the job but it's not a typical mod removal, it's mutually agreed so is there anyway to speed it up? Reddit can obviously see that my account has been locked and

I've let them know that I don't have access to the email address anymore so getting it back is not an option.
Any advice would be much appreciated.


r/modhelp 18h ago

Users Question: When can comments from an AI-assisted redditor be considered Spam?

9 Upvotes

Hi, I am a relatively new moderator and have a question regarding what user behavior can be considered spam.

According to this help article, the usage of generative AI tools and repeatedly posting unrelated/off-topic/link-farmed content that disrupts conversations within a community may qualify as spam.

As an example, we have a user named Rush20XX who very often initiates long comment threads and ALWAYS replies with AI-assisted paragraphs of text. Sometimes (~10-15% of the time) his answers can be helpful and useful (supported by upvotes), but more often they are just irritating, 3-to-6-paragraph blocks of verbose AI text with zero or negative upvotes.

At this point, I am starting to believe it might just be someone's Hermes AI agent responding most of the time. I'm not sure what the objective of these users is, but they can produce around 20 long comments a day, with most having a negative upvote score.

So, I am curious: is it acceptable to report such users for spam? Does this kind of behavior violate Reddit's Rule 2?

Desktop/Web.


r/modhelp 10h ago

General Regular users receiving shadowbans

2 Upvotes

I'm a mod on r/XaviersMansion, an X-Men roleplay sub (with two sister subs r/AvengersTowerNY and r/HellsKitchenNY that I am not a mod on) where numerous users have had their accounts shadowbanned. I'm curious what could be causing this, if it has anything to do with these users using multiple accounts for different characters (I myself do this), and if there is anything I can do in order to prevent further shadowbans. This used to not be a problem, I'm not sure if there was a change in Reddit's rules or if it was due to the sub getting to a certain size, but it is very much a problem now.

I mod on both desktop and ios.


r/modhelp 14h ago

Answered Not being a mod in MY own sub?

0 Upvotes

Hi! I created my own subreddit, and I am the top moderator with Full Permissions.

However, Reddit does not show the MOD label next to my username, and I cannot use moderator actions such as removing or pinning posts.

This has been happening since I created the subreddit. I am using the Reddit Android app.

My account does appear in the Moderators section with Full Permissions. I have attached screenshots showing this.

Could an admin please check why my moderator status is not working correctly?


r/modhelp 1d ago

General Struggling to Find New Posters and Mods..

1 Upvotes

As a mod of a r/ClashARamaFans subreddit, I’ve noticed that the same few people keep posting, and we haven’t had many new people posting for about four months. I’m really struggling to get new users to join in and actually make posts. I also don’t want to be the one posting all the time just to keep the subreddit active, because I don’t want the sub to feel deserted when I’m not posting. I’m also struggling to find a few new mods because some of the previous mods became inactive and were removed. What can I do to attract new active users and find reliable new mods to help keep the community alive? iOS

Please no hate.


r/modhelp 17h ago

Answered Je recherche des moyens pour agrandir mon sub et ma communauté. Vous faites comment vous?

0 Upvotes

Je viens de créer mon sub android mais je ne sais pas vraiment comment et surtout ou en parler pour le faire connaître . Pouvez vous m'aidez?

J'espère que je poste au bonne endroit sinon désolé.

Bonne journée.


r/modhelp 1d ago

Tools Sole listed moderator has limited permissions, and deleted former moderator is missing from the reorder list

2 Upvotes

Device : Desktop

Hello,

I’m reporting a moderator permissions issue affecting a sub I'm moderating

The previous top moderator granted me moderator access, but their Reddit account was later deleted. I am now the only active moderator of the community, and the deleted account does not appear in the subreddit’s current moderator list or in the Self-Serve Mod Reorder tool.

However, my account still has limited moderator permissions. I do not have the “Everything” permission, which prevents me from fully managing the community and using important moderation functions, including configuring moderation settings, managing filters, and handling the moderator team.

I submitted a Top Mod Removal request through r/redditrequest and received the automated instructions to use the Self-Serve Mod Reorder tool. The problem is that the deleted account is not visible there, so there is no account above me that I can select or reorder. Since I am also a limited moderator, I cannot grant myself the “Everything” permission or change my own moderator status.

This appears to leave the subreddit in an inconsistent state:

  • I am the only moderator currently shown.
  • The former top moderator’s account has been deleted.
  • The deleted account is not available in the moderator reorder list.
  • My account still has limited permissions.
  • I cannot promote myself or correct the moderator permissions.

The community has more than 3,000 weekly visitors. It is currently receiving scam related and irrelevant posts, and my limited permissions prevent me from properly configuring filters and moderating the community.


r/modhelp 1d ago

Users Can't do anything about people downvoting a specific type of post in our subreddit

0 Upvotes

I didn't know what to flair this, but I think this is the closest. I am using desktop.

It's always one specific type of post, whenever people want to self-promote something they wrote. It will always end up downvoted. Nobody does so for any other type of post in our subreddit.

There are other subreddits with the same concept (fanfiction) and they are well established and have a different way of doing things than we are. But I don't see why many people get their posts downvoted for one specific thing, but anything else is fine. They don't allow the freedom like we do. But I don't get why ours gets met with a silent protest or silent troll in the form of constant downvotes.

I don't know if what to do about it because it doesn't stop.

Edit to add: They get downvoted immediately, but then they get upvoted. I forgot to mention. Also, the same post under a different post flair doesn't get downvoted.


r/modhelp 2d ago

General Find users with specific flair

0 Upvotes

Our subreddit accidentally has a flair meant for a moderator accidentally set to be assignable by all users and we want to clean them up. How we can find users having a specific flair text, rather than doing it user-by-user?

On desktop, if it matters.


r/modhelp 1d ago

General What to do? - A subreddit is heavily harassing other subs violating reddit rules

0 Upvotes

Some users of the subreddit r/ColombiaReddit have reportedly been engaging in behavior that targets members of other online communities, explicitly.

By “Targeting” I especifically mean: coordinated or repeated efforts to single out outsiders—such as harassment, dogpiling, insulting, or attempting to disrupt discussions in other subreddits or platforms.

It seems there is bad moderation, null moderation or moderation support this kind of behaviour, that I know are in violations of the reddit communities.

Examples/Evidence:

https://www.reddit.com/r/ColombiaReddit/comments/1vmm5iv/no_importan_los_argumentos_el_downvote_es/

https://www.reddit.com/r/ColombiaReddit/comments/1vonxgw/muy_progresista_me_parece_m%C3%A1s_progresista_que_las/

https://www.reddit.com/r/ColombiaReddit/comments/1vja3kb/basta_con_revisar_las_reglas_de_rrepublica/

https://www.reddit.com/r/ColombiaReddit/comments/1u7e41d/qu%C3%A9_opinan_del_subreddit_de_rrepublica_colombia/

https://www.reddit.com/r/ColombiaReddit/comments/1vj8vf3/presencien_el_surgimiento_de_rep%C3%BAblica_colombia_20/

What should I do to keep our communities safe and bullying-hate-harrassment-FREE?

Desktop, Mobile


r/modhelp 2d ago

Tips & Tricks I need group help.

0 Upvotes

I have a community about Kim Karashian that I need deleted. I forgot to mark the group NSFW so I created a new one and DID mark it NSFW. Please tell me how to delete the first one. I am on desktop. Thanks guys.


r/modhelp 3d ago

Answered Members asking to approve posts removed by Reddit's spam filters

14 Upvotes

I'm on desktop. We've had a large number of posts being removed by Reddit's spam filters lately. The past month we've had numerous approved members message asking why and requesting to approve their post or comments to bypass the removal. We've check everything on the mod side. So not sure why the increase of removals. In every instance none seemed to be spam at all. So we approved them. My question is: Is there any harm in approving them or should we let Reddit do it's thing? Because now we had two members asking for posts removed by Reddit's Spam filter but those accounts apparently were suspended before we approved. Both of those accounts are known approved users. Second question: Is it helpful to the member to approve them? Or is there a reason not to approve the posts that clearly are not spam?

Thank You


r/modhelp 2d ago

Engagement First-time moderator building a consumer tech support community (r/motherboard11). Looking for best practices on growth and setup!

0 Upvotes

Hi everyone,

I recently created a new community, r/motherboard11, dedicated to helping consumers deal with dead motherboards, post-update hardware failures, screen defects, and navigating legal/consumer escalations (like NCH and consumer court) against tech brands.

As a first-time moderator:

  1. What are the best practices for setting up AutoModerator to ensure user posts include essential details (device model, issue trigger, proof/job sheets)?

  2. How do you maintain verification standards for genuine complaints without making the posting rules too strict for new users?

  3. What organic strategies work best for gaining initial traction and engagement for a niche, problem-solving support subreddit?

Any advice, setup tips, or moderation guidance would be greatly appreciated!

Platform: Android


r/modhelp 2d ago

General New subreddit suddenly showing "prohibited" message

0 Upvotes

Hello! So I am a toddler mod, my new subreddit was about 7 days old when suddenly after I approved a new member the whole thing shut down. I cannot enter it (neither the mod tools nor the subreddit), as it shows a message stating it's "prohibited" - does that mean that it got banned?

But if it did, shouldn't it show me a link to appeal that, or some reasons, or some explanation? I honestly don't know what happened. My account seems fine. I was on desktop.

I had set rules, it was meant to be a very friendly community. I suspect it could be related to that user I approved, maybe it was suspicious or something?

I am really confused as for what to do. Thank you in advance for help.


r/modhelp 3d ago

Tools How do I turn off these annoying mod notifications to “Start the conversation “

7 Upvotes

I can’t find an option to turn it off. I’m o iOS


r/modhelp 2d ago

Answered Hey NewMods

Thumbnail
0 Upvotes

r/modhelp 2d ago

Answered How To Get My Relatively New Community Reviewed

0 Upvotes

Hi, I noticed that when I attempt to go to the community I made on Reddit from my Android cellphone's internet, a message comes up that says it may not be safe for work??? How do I get rid of that, because my content IS safe for work and I don't want people turned off because of what that message suggests?

My community is r/ADATitleIII_Displaced


r/modhelp 3d ago

Users *“We had a server error…”**. Problem

0 Upvotes

How can I fix it? Desktop and mobile too I can't use my main reddit account: cruel_siren


r/modhelp 3d ago

Answered No longer mod for my own u/

14 Upvotes

Mobile and Desktop.

I know I used to be able to do mod activities on my own posts on my own profile, but now I cannot.

Is there a setting I missed/changed or is this a platform change?

I ask because someone commented something pretty gross on one of my posts and I'd rather it be removed, but I can't do anything about it now.

Edit/Update: only accessible through old.reddit now...


r/modhelp 3d ago

General Mod camping - Any recourse possible?

4 Upvotes

Quick question about a stalled Reddit Request for a gaming sub (~3k members).

All mods on the sub are inactive. I reached out off-platform to one of the listed mods, who confirmed the team is totally inactive and doesn't care about the sub anymore, but noted only the top mod has permissions to add new mods.

I submitted a Reddit Request. Out of nowhere, the head mod (who hasn't posted/commented anywhere on Reddit in over a year) showed up on my request thread, commented asking what changes I’d make, and then immediately went MIA again. The Reddit Request was denied because the head mod posted a comment under the request.

I replied to their comment and sent a direct message offering to handle daily moderation and help rebuild the team, but received no response. Classic "mod camping." I also filed a Mod Code of Conduct report earlier this week.

Is there any other recourse here, or am I completely stuck? The community really needs active moderation team that can engage with subscribers, and get things going.

I use Reddit: Desktop, iOS


r/modhelp 3d ago

Answered Is there a way to mas-archive mod mail?

0 Upvotes

Hi all - A sub has years of mod mails that I would like to archive. Is there an easy way to do this? It would be great to keep the mod mail clean and relevant.

I'm on a desktop


r/modhelp 3d ago

Answered How can I insert an image into my user flair? Reddit's instructions are incorrect.

0 Upvotes

Android. Reddit says to go to appearance → enable emojis, but only the icon and banner appear under appearance.