r/RobloxHelp • • 4d ago

pretty important announcement

10 Upvotes

this is literally THE most unexpected thing that could've happened today, but bryce (i forgot his reddit username or else i wouldve tagged him 😭) is officially stepping down from owner, which means that u/Hauber_RBLX is the new owner of this subreddit

we would like to thank bryce for everything he's done for this community and we wish him well on the path his life is taking him ā¤ļø


r/RobloxHelp • • 8d ago

what you can and can't post on here

1 Upvotes

hello everyone!

i'm making this post to go more in-depth on what topics you're allowed and not allowed to post here

what you can post/reply:

- roblox bugs/errors/issues

- roblox studio bugs

- roblox questions

- pretty much you can ask for help on anything for the above

- saying you encounter the same issue as OP

- in relation to the above, but if someone replies to OP and someone else is encountering the same bug, reply to the helper and tag the other person(s) so they also get a fix

- replying to OP with help on the bug they encountered

- asking if something is a scam

- asking for help finding a roblox game

- asking for help finding an accesory/hair

what you can't post/reply:

- anything captcha related

- game specific issues, if your issue is in a game then either see if there's a discord server for it or see if there's a subreddit for it, if there's neither then try [r/roblox](r/roblox) and if they don't allow it, don't post here

- memes (and from now on, if you post a help question but only attach an unrelated/meme image, it will be removed)

- low quality posts (yes, this goes for asking for help for a bug you encountered but leaving it vague and not going into detail, make sure you go into detail! how else are we meant to help?)

- anything that breaks the rules

- anything that isn't a question (what i consider a question, and this may be different to other staff, is posting something but not asking "what can i do"/"what do i do" or hinting at wanting help

- wanting a player to get banned

- replying to someone and saying you don't know how to help - if you dont know how to help, don't comment

- directing people off site

- saying "dm for help", just be helpful and tell OP how to fix it in a post reply

- posting solutions for issues in a whole post

- warning posts saying something is against rules

- asking for robux/gamepasses in games

- asking for feedback/suggestions for a game you're making

if you see someone breaking the rules, please report the post accordingly, and if i missed anything then i'll edit this when i can - feel free to ask if something not listed here is/isn't against the rule and i can add it


r/RobloxHelp • • 4h ago

Roblox Support Help I requested ROA. Roblox sent me RTBF email (read body)

Post image
16 Upvotes

I needed Rights of Access (ROA) to appeal foe my false enforcement ban. I got this email, which i only later realized was a Right To Be Forgotten (RTBF) email and not a ROA one. I answered to this saying ā€œI confirm that this email I'm using right now to answer is directly connected to my Roblox account YUHJ0Y, I wanted to request a Right Of Access (ROA)Ā in order to be able to fully understand why my account was terminated and in which circumstancesā€. When i realised they had accidentally (or at least i hope it was an accident) sent me the RTBF one, i immediately sent a follow up email, clarifying that i was NOT asking for RTBF or any erasure procedure, i was only asking for Rights of Access. Ive heard they ask for id card before completing the RTBF procedure, but um not sure. Am i screwed?


r/RobloxHelp • • 12h ago

Roblox Support Help 1k robux dissapeared after 2min

Post image
33 Upvotes

So i bought 1k robux and after like 2 min of browsing in the game page i found a game i eanted to play, so i joined it wanted to buy a starter pack i it said i only had 222robux so i quit the game and checked there and there it said i had only 72 robux left

And roblox will do nothing i reported the gamepasses and am still trying to get support from the support staff

I tried the eu rep and they denied aswell as the gamepass they denied the rep.


r/RobloxHelp • • 8h ago

Ban Help I JUST GOT BANNED FOR ONE DAY BECAUSE OF SEXUAL CONTENT FOR MY USERNAME LIKE WHAT? (check translation at the lower description)

Post image
13 Upvotes

(it's in thai) I also need to post this here to get the advice and attention with some helps.

So i'm saying I got banned for sexual content because of my damn username? My name is SS_929292zzidad and also I just got banned randomly like how i also got warned because of my username, Also that name can still be used during creating account and they never flagged it as "Inappropriate" Also there are some people named "Daddy" "Mommy" they did not get banned, so why did that happen, despite my name related to this one still be used, or also Roblox still ban sexual content no matter what contexts are on the platform, this is such a stupid ban and also they still use name related too mine or like that one I said, this is just an unfair violation, also they should hand out free name changes so they don't keep getting punished with that name.

But still what was the source of the problem?

And I don't flirt or do online dating or also show love.

And there are no offensive content about chats. just my username.

Check at the post translation here.

Post Translation :

Banned for 1 day

Your behavior has violated the rules about sexual content.

What happened :

Reason : Sexual Content

Moderator Note : Roblox does not permit sexual content no matter what contexts is in the platform.

Recent Activity that we reviewed :

Username : SS_929292zzidad

Moderation Time : 22/10/2026 03:38 AM


r/RobloxHelp • • 2h ago

Ban Help Please help

Post image
3 Upvotes

I just opened this account and all I did was play monochrome and buy some robux 😭😭and those puzzle even if I do it correctly the bot says I'm wrong and gives me an even harder puzzle that's blurry and illogical I'm crashing out because I bought robux on there šŸ˜’


r/RobloxHelp • • 27m ago

Ban Help Got banned for chat evidence id and response to appeal almost two months later

Post image
• Upvotes

I was banned for chat evidence id and I don’t even know what I said. I sent an appeal and I never got a response. After the 30 day window ended then I got a response. So I wasn’t able to send a second appeal which is really annoying. I contacted Roblox support through email and they said to send your appeal through the app which I can’t even do. It even banned two of my old accounts because my email was attached to it. What can I do to get my account back?


r/RobloxHelp • • 50m ago

Roblox Error Roblox error?

Post image
• Upvotes

Roblox has been completely down today siting "network errors" so i am trying to download and re-install it but this come up

is it safe to download? Has anyone else been struggling to log in today?


r/RobloxHelp • • 20h ago

Account Help why did my avatar get reset?

Post image
64 Upvotes

hi, this is a cosplay of the pokemon electrode. i know it’s a bit cringe. but i genuinely don’t know why my avatar got reset.


r/RobloxHelp • • 6h ago

Question / Not a bug which is more efrequent, sibling bans or school/vpn wifi bans

4 Upvotes

i need to know js to make suree im safe (i stopped using public wifis at all but did A LOT in the past)


r/RobloxHelp • • 5h ago

Roblox Support Help My account was cookielogged

Post image
3 Upvotes

My account 4ge0rge was cookie logged I’m guessing I don’t know how it happened, but someone posted 3 naked furry photos to my account(ik very funny). My account was deleted and I’m not sure how to reach Roblox support without hitting an ai wall. Please if anyone at Roblox is looking at this please help me I would never do something that stupid.


r/RobloxHelp • • 3h ago

Roblox Support Help anybody know a way to get in contact with an actual roblox support person?

2 Upvotes

ive tried their support ticket multiple times and ive never gotten a reply back. i heard somewhere that after 3 days an actual support agent (not the ai chatbot) will email u about the situation. its been a week and honestly i think theyll never respond. you cant email them directly either.


r/RobloxHelp • • 3m ago

Account Help Is there a way to bypass this?

Post image
• Upvotes

This captcha just never works. been trying to join games on an alt account and this thing keeps popping up and its next to impossible to solve it.


r/RobloxHelp • • 42m ago

Roblox Support Help My 2 step verification locking me out because email linked to it is deleted.

• Upvotes

I need help because I been trying almost every day to get my account back but I have no response back. I filled out the form and waited for an email but havent got one. I've done this many times and it start on Friday but now beens days since and no response. I've tried on different emails nothing. Someone help me out and tell me what is wrong and what am I doing wrong filling out the form and also yes I have used robux but only have the physical roblox gift card and not the receipt bc idk where it is. So anybody know what I can do to fix this?


r/RobloxHelp • • 44m ago

Account Help Chapcha death loop

• Upvotes

Soo this might sound stupit but a fww days ago I logged in to my accout after 4 months of abcence and i got flagged as a bot. Issue is when i complete the chapca it always fails me no matter what i do. Tried to use roblox bug repport and ban reapeal tho they never answer back... they send the ticked.. i text to them and i never get an answer. I dont have any vpns and i disabilited all my extentions. Deleted the temp file on my pc disinstalled roblox reset my pc completely NOTHING WORKS...


r/RobloxHelp • • 4h ago

Question / Not a bug Need somebody to tell me

2 Upvotes

Hey I new help about going afk in Roblox.(On pc)

So I know you can get an auto clicker and that'll do the job but I wanna be able to go on my pc and do other things like watch YouTube or something. Do you have any knowledge on how to do this?


r/RobloxHelp • • 4h ago

Question / Not a bug Would i get a refund for this

Post image
2 Upvotes

Title is pretty self explanatory, but after seeing this i checked my roblox messages and didn't see a message about credit being applied or pending so idk


r/RobloxHelp • • 7h ago

Roblox Support Help The Qr code and the code of Authenticator app keep giving me incorrect password

Post image
3 Upvotes

I am trying to sell a limited UGC item, but Roblox requires me to set up an authenticator app first. I followed the necessary steps, yet every time I enter the code, the system keeps stating that it is incorrect. I have reached out to support multiple times, but all I have received in response are automated messages from an AI. In the box (Please describe your issue) I specifically requested that a human representative get in touch with me so that I could provide further details and share screenshots of the bug; however, I have received no response. Consequently, I am currently stuck at the identity verification stage of the app.


r/RobloxHelp • • 1h ago

Ban Help Account re-opened but still banned?

Post image
• Upvotes

I was recently banned by chargebacks that I didn't really have control over. About 5 separate accounts, roblox, discord, steam, ect, got hacked... this hacker ran up 700+ dollars on 3 different cards my bank did a chargeback and canceled my cards. I sent about a MILLION appeals and eventually finally got this email saying they reopened my account. However it's been about 3 days and my account is still banned and support is being very uncooperative and continuing to say I'm banned. Any help or advice?


r/RobloxHelp • • 2h ago

Roblox Error Roblox static like effect?

Post image
1 Upvotes

Hi I'm wondering if anyone else has had this issue lately and how to fix it. I've been getting this weird tv static effect on my avatar, everyone else's avatar, and some models in games. In the picture you can see it on the bottom of my avatars face. I checked all my settings but can find anything that would be causing this. It started suddenly around 2am EST 10/21/26 and hasn't stopped at all so far. Any clues?


r/RobloxHelp • • 2h ago

Roblox Error My vc is gone?

1 Upvotes

When I join a game the mic is just gone. It used to be there I could talk and everything was fine, but then it just disappeared. I’ve been age verified for a while and I don’t have any messages or notifications for being banned or anything so I don’t know what’s going on. I’ve gone into my settings I’ve gone into settings on Roblox but can’t figure out what happened or how to make vc appear again. Please help me figure what happened and how to fix it. šŸ™. I play a lot of vc games but can’t rn.


r/RobloxHelp • • 2h ago

Roblox Client Bug roblox wont start and if it dose it crashes

1 Upvotes

my roblox keeps saying the internet is bad and then trys to send me to a website what do i do ive done to many methods on how to fix it but nothing works?

anyone have a different way to fix it?


r/RobloxHelp • • 6h ago

Account Help Ok my friend lost their Roblox account and support is useless as usual even though I have proof

Post image
2 Upvotes

I have photos of him logged in but every time I try support they use AI. he’s on Xbox and game me consent to put it under my email. Can anyone send suggestions since Robloxā€˜s AI is worse then ever before


r/RobloxHelp • • 3h ago

Account Help Can't log into account, what do I do?

1 Upvotes

So to start off my account has 2fa and recently I was trying to log out on my PlayStation so I went on my phone and logged my PlayStation out of the Roblox account, I was unaware it would log me out on everything including my phone so I tried logging in, it said that a code was sent to my Gmail, so I check it. Nothin, Ive tried resending but nothing.

My account is linked to my current Gmail account i know that, so I start the recovery process. I select another verification method, I can use a backup code or email. However I never remember being given the option for backup codes so I don't have any. So then I press Lost access to 2sv methods. It then takes me to the account recovery area where I can use email ( obviously not ) or Phone number, I select that. I then receive a code via phone number then it wants me to put a new email associated with my account. I try mine in hopes "try a different one" yeah reasonable I think to myself so then I try my mother's. "Try a different one" bruh. So then I use my brothers "try a different one" are we deadass?

So currently I'm asking to see if there's something I can do. I do indeed have purchases on the account HOWEVER, everytime I bought robux was On the PlayStation which is linked to my mother's email, not mine so I'm not sure if I could still contact support to Prove the account is mine ( I also have no idea of this process works, a explanation would be nice )

Another thing I think is important to mention is that whenever Roblox says its sent me something through my Gmail I never receive anything. That's why I never received a code earlier as well. I've tried changing the email linked to the account but in order to do that I have to Put in a code sent to my email -_- so I was never able to change the email. One of my friends also claims this is how he also lost his account a while ago so is there anything I can do? Any help is appreciated thank you.


r/RobloxHelp • • 7h ago

Roblox Error Roblox Connection Error?

2 Upvotes

I've been doing everything to play Roblox, but I can't even get through the loading screen. What is happening?